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Messaging Customer Service Jobs (NOW HIRING)

Arnold Family of Restaurants, LLC

Customer Service

Roanoke, AL · On-site

$14.25 - $19.50/hr

Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right ...

Arnold Family of Restaurants, LLC

Customer Service

Berea, KY · On-site

$13.25 - $18.25/hr

Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right ...

Arnold Family of Restaurants, LLC

Customer Service

Rome, GA

$12.50 - $17/hr

Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right ...

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Messaging Customer Service information

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How much do messaging customer service jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for messaging customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a messaging customer service representative?

Messaging Customer Service representatives are professionals who assist customers through digital communication channels such as chat, SMS, social media, or email, rather than over the phone or in person. Their primary responsibilities include answering questions, resolving issues, and providing information to customers in a prompt and friendly manner. They often handle multiple conversations at once and must possess strong written communication skills. This role is popular in companies that prioritize quick, convenient, and accessible support for their customers.

What are the key skills and qualifications needed to thrive as a messaging customer service representative?

To thrive as a Messaging Customer Service Representative, you need strong written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat systems, and ticketing software is typically required. Excellent multitasking, patience, and a customer-focused attitude are essential soft skills for this role. These skills ensure efficient, accurate, and positive customer interactions, leading to high satisfaction and loyalty.

What are the typical challenges faced by messaging customer service representatives, and how can they manage them effectively?

Messaging Customer Service representatives often encounter challenges such as handling high message volumes, managing multiple conversations simultaneously, and interpreting customer needs without verbal cues. To manage these effectively, it’s important to develop strong written communication skills, stay organized, and use available tools like canned responses and CRM systems. Regularly collaborating with teammates and supervisors can also help address complex issues quickly and ensure consistent service quality.

What cities are hiring for Messaging Customer Service jobs?

Cities with the most Messaging Customer Service job openings:

What states have the most Messaging Customer Service jobs?

States with the most job openings for Messaging Customer Service jobs include:

What are popular job titles related to Messaging Customer Service jobs?

For Messaging Customer Service jobs, the most frequently searched job titles are:

Infographic showing various Messaging Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service / Cashier

Morrisville, NC • On-site

SDS Restaurant Group (Pizza Hut)
See more jobs at SDS Restaurant Group (Pizza Hut)external

$12.25 - $16/hr

Other

Posted 22 days ago

Job description

Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut Customer Service Representative, you'll take orders in person and by phone, cashier, serve customers, answer questions, and ensure our restaurant stays clean and ready for business. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.


Requirements

Experience is great but we provide great training if you’re new to this type of work. Here are a few things you’ll need to bring with you to be successful on our team:

You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers.

You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with teamwork.

You’re at least 16 years old (18 for some positions)


Additional Information

We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce part-time after retirement. We also offer Daily Pay - get paid when you want, even instantly! If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!