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Mercy Intake Specialist Jobs (NOW HIRING)

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Mercy Intake Specialist information

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How much do mercy intake specialist jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for mercy intake specialist in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What is a Mercy Intake Specialist?

Mercy Intake Specialists are professionals who serve as the first point of contact for patients seeking care at Mercy healthcare facilities. They are responsible for gathering patient information, verifying insurance, assessing immediate needs, and coordinating initial appointments or services. Their goal is to ensure a smooth and efficient admission process while providing compassionate support to patients and their families. Mercy Intake Specialists play a vital role in connecting individuals with appropriate medical or behavioral health care.

What are some typical challenges faced by a Mercy Intake Specialist during the patient onboarding process?

Mercy Intake Specialists often encounter challenges such as managing high patient volumes, accurately collecting detailed information under time constraints, and addressing patients' concerns or anxieties during their initial contact with the healthcare system. They must balance empathy and efficiency while ensuring compliance with privacy regulations and organizational procedures. Collaborating closely with clinical staff and insurance representatives is also vital to coordinate care effectively and resolve any discrepancies in patient documentation.

What are the key skills and qualifications needed to thrive as a Mercy Intake Specialist, and why are they important?

To thrive as a Mercy Intake Specialist, you need a background in healthcare administration or human services, strong organizational skills, and familiarity with patient intake processes. Experience with electronic health record (EHR) systems, scheduling software, and insurance verification tools is typically required. Compassion, active listening, and attention to detail are crucial soft skills for effectively supporting patients and collaborating with clinical staff. These skills ensure accurate patient data collection, seamless care coordination, and a positive experience for both patients and healthcare teams.

What is the difference between Mercy Intake Specialist vs Mercy Case Coordinator?

AspectMercy Intake SpecialistMercy Case Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare or social services certificationHigh school diploma; experience in social work or healthcare preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsCommunity health centers, hospitals, social service agencies
Employer & Industry UsageUsed in healthcare settings to handle patient intakeUsed in healthcare and social services to manage patient cases
Common Search & Comparison IntentUnderstanding roles related to patient intake in healthcareDistinguishing between roles involved in patient case management

The Mercy Intake Specialist primarily handles patient intake processes, focusing on gathering initial information and scheduling. The Mercy Case Coordinator manages ongoing patient cases, coordinating services and follow-up care. While both roles work within healthcare settings, the Intake Specialist is more front-facing, whereas the Case Coordinator involves case management and patient advocacy.

What are popular job titles related to Mercy Intake Specialist jobs?

For Mercy Intake Specialist jobs, the most frequently searched job titles are:

Infographic showing various Mercy Intake Specialist job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $43,288 per year, or $20.8 per hour.

Remote Licensed Marriage and Family Therapist (LMFT) - Telehealth Specialist

Fontana, CA • Remote

$90K - $110K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 23 days ago


Job description

Position Overview

Divine Mercy Psychiatry is seeking a dedicated and compassionate Licensed Marriage and Family Therapist (LMFT) to join our team in a fully remote capacity. This exciting opportunity allows you to utilize your skills to provide high-quality psychotherapy services while working from the comfort of your own home. As an essential member of our clinical team, you will play a pivotal role in supporting clients on their journey towards emotional wellness and relational harmony.

About the Organization

Located in the heart of Fontana, California, Divine Mercy Psychiatry is committed to providing comprehensive mental health services via telehealth. Our mission is to empower individuals, couples, and families by offering tailored therapeutic interventions that promote healing and personal growth. We pride ourselves on our collaborative approach, leveraging the expertise of our diverse clinical team to create a supportive environment where every clinician can thrive.

Work Environment

This remote position provides flexibility in scheduling and allows for a healthy work-life balance. You will have the opportunity to engage with clients through teletherapy sessions, utilizing secured video and messaging platforms that comply with health regulations. Our administrative staff and clinical supervisors are readily accessible to facilitate seamless communication, ensuring that you can focus your energy on client care.

Key Responsibilities
  • Conduct comprehensive intake assessments, formulate diagnostic impressions, and create personalized treatment plans tailored to individual client needs.
  • Provide ongoing therapy for individuals, couples, and families, implementing a variety of therapeutic modalities, including cognitive-behavioral therapy, solution-focused therapy, and family systems therapy.
  • Maintain accurate and compliant documentation of client interactions and treatment progress within our Electronic Health Record (EHR) system.
  • Participate in optional case consultations and clinical team meetings to foster professional growth and improve service delivery.
  • Remain informed about relevant licensure requirements, ethical guidelines, and evidence-based practices to ensure effective and compliant care.
  • Collaborate with other healthcare providers and community resources when appropriate to support the holistic needs of clients.
Patient Population / Client Focus

As a therapist at Divine Mercy Psychiatry, you will work with a diverse clientele encompassing individuals across a wide range of ages, backgrounds, and presenting concerns. This includes clients seeking assistance with anxiety, depression, relationship issues, trauma, and significant life changes. Your role is vital in fostering a safe and supportive environment where clients can explore their challenges and develop coping strategies for lasting change.

Qualifications
  • A valid and active LMFT license in the state of California.
  • A Master’s degree in Marriage and Family Therapy, Counseling Psychology, or a closely related field.
  • Demonstrated competence in a range of therapeutic modalities and strong clinical judgment.
  • Excellent communication skills, both verbal and written, with an ability to demonstrate empathy and build rapport with clients.
  • Ability to work both independently and collaboratively as part of a clinical team.
  • Familiarity with EHR systems and comfort using digital tools for therapy delivery.
Preferred Experience
  • At least two years of clinical experience providing therapy in an outpatient or community mental health setting.
  • Experience working with diverse populations and a willingness to engage in culturally competent practices.
  • Strong ability to adapt therapeutic interventions to the online environment effectively.
  • Bilingual or multilingual abilities are highly valued and encouraged in applicants.
Compensation and Benefits

We offer a competitive salary between $90,000 and $110,000 per year, commensurate with your experience and caseload. Benefits for eligible employees include:

  • Medical, dental, and vision insurance to support your well-being.
  • Paid holidays, flexible PTO, and mental health days to recharge.
  • Professional development support including funding for continuing education units (CEUs) and licensure renewal.
  • Weekly peer consultations and optional supervision to enhance your clinical skills.
  • A collaborative and positive team culture that values both professional growth and personal well-being.
Career Growth Opportunities

At Divine Mercy Psychiatry, we believe in the importance of continual professional development. As a member of our team, you will have access to various training opportunities, as well as the potential for advancement into leadership roles or specialized clinical positions. We encourage you to take an active role in shaping your career path and pursuing your interests within the field of mental health.

Why Join Our Team

Joining Divine Mercy Psychiatry means becoming part of a passionate team dedicated to making a meaningful impact in the lives of our clients. We nurture an environment of support, learning, and innovation, where you can harness your passion for therapy and drive positive change. If you are ready to contribute to a purpose-driven organization and help individuals and families navigate life’s challenges, we welcome your application.

Application Information

If you are an enthusiastic LMFT ready to make a difference through telehealth, please submit your resume and a cover letter detailing your relevant experience and approach to therapy. We look forward to meeting you and discussing how you can be a valuable part of our team!