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Mercy Intake Specialist Jobs (NOW HIRING)

MERCY HOUSE

Program Manager (6386)

Corona, CA · On-site

... Mercy House staff values * Provide oversight and lead by example in the direction of Site Leads, Intake Specialists, Overnight Coordinators, and Logistics Team * Oversee the onboarding of new direct ...

Mercy House

Program Manager (6386)

Corona, CA · On-site

$79K/yr

... Mercy House staff values * Provide oversight and lead by example in the direction of Site Leads, Intake Specialists, Overnight Coordinators, and Logistics Team * Oversee the onboarding of new direct ...

MERCY HOUSE

Housing Navigator (5045)

Phoenix, AZ · On-site

$22 - $22.50/hr

Collaborate in all stages of client services including intake, assessment, services planning ... Work as a Mercy House team member with all site staff and volunteers to implement the mission and ...

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Mercy Intake Specialist information

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How much do mercy intake specialist jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for mercy intake specialist in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What is a Mercy Intake Specialist?

Mercy Intake Specialists are professionals who serve as the first point of contact for patients seeking care at Mercy healthcare facilities. They are responsible for gathering patient information, verifying insurance, assessing immediate needs, and coordinating initial appointments or services. Their goal is to ensure a smooth and efficient admission process while providing compassionate support to patients and their families. Mercy Intake Specialists play a vital role in connecting individuals with appropriate medical or behavioral health care.

What are some typical challenges faced by a Mercy Intake Specialist during the patient onboarding process?

Mercy Intake Specialists often encounter challenges such as managing high patient volumes, accurately collecting detailed information under time constraints, and addressing patients' concerns or anxieties during their initial contact with the healthcare system. They must balance empathy and efficiency while ensuring compliance with privacy regulations and organizational procedures. Collaborating closely with clinical staff and insurance representatives is also vital to coordinate care effectively and resolve any discrepancies in patient documentation.

What are the key skills and qualifications needed to thrive as a Mercy Intake Specialist, and why are they important?

To thrive as a Mercy Intake Specialist, you need a background in healthcare administration or human services, strong organizational skills, and familiarity with patient intake processes. Experience with electronic health record (EHR) systems, scheduling software, and insurance verification tools is typically required. Compassion, active listening, and attention to detail are crucial soft skills for effectively supporting patients and collaborating with clinical staff. These skills ensure accurate patient data collection, seamless care coordination, and a positive experience for both patients and healthcare teams.

What is the difference between Mercy Intake Specialist vs Mercy Case Coordinator?

AspectMercy Intake SpecialistMercy Case Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare or social services certificationHigh school diploma; experience in social work or healthcare preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsCommunity health centers, hospitals, social service agencies
Employer & Industry UsageUsed in healthcare settings to handle patient intakeUsed in healthcare and social services to manage patient cases
Common Search & Comparison IntentUnderstanding roles related to patient intake in healthcareDistinguishing between roles involved in patient case management

The Mercy Intake Specialist primarily handles patient intake processes, focusing on gathering initial information and scheduling. The Mercy Case Coordinator manages ongoing patient cases, coordinating services and follow-up care. While both roles work within healthcare settings, the Intake Specialist is more front-facing, whereas the Case Coordinator involves case management and patient advocacy.

What are popular job titles related to Mercy Intake Specialist jobs?

For Mercy Intake Specialist jobs, the most frequently searched job titles are:

Infographic showing various Mercy Intake Specialist job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $43,288 per year, or $20.8 per hour.

UM / Data Entry Tech

Des Moines, IA • On-site

Integrated Resources Corporation
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Integrated Resources Corporationexternal

$16.50 - $22.25/hr

Other

Posted 24 days ago

Job description

UM / Data Entry Tech

Principal Accountability:

  • Screens information received and refers members to the appropriate provider and/or contacts the provider directly for members.
  • Facilitates the authorization process for requests that do not require clinical criteria application or judgment.
  • Provides relevant information to members and assists them in resolving Plan related problems when Member Services personnel are not available.
  • Acts as a resource to staff for questions related to the prior authorization process.
  • Refers unresolved prior authorization process questions to the Lead Intake Specialist.
  • Assists the Lead Intake Specialist in identifying, planning and implementing staff training programs.
  • Identifies and reports member and provider educational opportunities to the Lead Intake Specialist.
  • Accurately answers questions regarding Plan benefits and Utilization Management requirements for members and providers.
  • Makes appropriate inquiries to determine potential coordination of benefits and advises appropriate provider and claims staff of same.
  • Supports Utilization Management nurses with data entry.
  • Performs other duties as assigned.
  • Adheres to Select Health and KMHP policies and procedures.
  • Supports and carries out the Select Health and Mercy Mission & Values.

Key Competencies/Success Factors:

  • Excellent interpersonal and verbal communication skills.
  • Attention to detail and confidentiality.
  • Patience and a balanced demeanor.
  • Professional image.
  • Ability to write clear and concise reports.
  • Willingness to work any shift.
  • Availability for in-service training.

Requirements/Certifications:

REQUIREMENTS:

  • High School Diploma / GED
  • Proficient PC Skills in a Windows based environment including word processing, spread sheets and working in database programs.
  • Proven ability to keep accurate and timely records and documentation according to established processes
  • Experience as a medical assistant or role with similar responsibilities
  • Experience handling multiple calls or triaging calls
  • Medical Terminology, ICD, CPT, and coding experience
Additional Information

All your information will be kept confidential according to EEO guidelines.

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply

Integrated Resources logo

About Integrated Resources

Sourced by ZipRecruiter

Integrated Resources Inc (IRI), based in Edison, NJ, US, is an esteemed player in the staffing solutions industry with a credible presence on their official website irionline.com. Notably, IRI provides a range of professional staffing services including contract, contract-to-hire, and direct hire solutions to a wide spectrum of industries such as healthcare, life sciences, manufacturing, financial, insurance, and others. Since its inception, IRI has been committed to delivering top-talent and optimum solutions to meet its clients' diverse needs.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Edison, NJ, US

Year founded

1996

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