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Merchant Services Rep information

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$58K

$102.9K

$146K

How much do merchant services rep jobs pay per year?

As of Jun 5, 2026, the average yearly pay for merchant services rep in the United States is $102,916.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $130,000.00 per year, depending on experience, location, and employer.

What is the difference between Merchant Services Rep vs Sales Associate in the same industry?

AspectMerchant Services RepSales Associate
CredentialsTypically requires sales or customer service experience, sometimes certifications in payment processingUsually requires retail or product knowledge, sales experience
Work EnvironmentOffice setting, client meetings, phone and online communicationRetail stores, direct customer interaction
Employer & IndustryFinancial services, payment processing companiesRetail, sales-focused businesses
Search & Comparison IntentUnderstanding payment solutions, merchant account servicesProduct sales, retail customer service

The main difference is that Merchant Services Reps focus on selling and supporting payment processing solutions to businesses, often requiring knowledge of financial products. Sales Associates typically work in retail environments, selling products directly to consumers. While both roles involve sales skills, Merchant Services Reps are more specialized in financial services and client account management.

What are the key skills and qualifications needed to thrive as a Merchant Services Representative, and why are they important?

To thrive as a Merchant Services Representative, you need a solid understanding of payment processing, customer account management, and basic sales principles, usually supported by a high school diploma or equivalent. Familiarity with payment terminals, point-of-sale (POS) systems, CRM software, and industry compliance standards like PCI DSS is typically required. Exceptional communication, problem-solving, and relationship-building skills help you address client concerns and upsell services effectively. These skills are crucial for delivering seamless payment solutions, building client trust, and driving revenue growth in a competitive financial services environment.

How does a Merchant Services Representative typically collaborate with other departments to resolve client issues?

As a Merchant Services Representative, you will often work closely with teams such as technical support, risk management, and sales to address and resolve client concerns. For example, when a merchant experiences payment processing issues, you may coordinate with technical support to troubleshoot the problem and with risk teams to ensure compliance. This role requires strong communication skills and the ability to manage multiple stakeholders to provide timely and effective solutions. Collaboration is key to maintaining client satisfaction and ensuring smooth operations.

What are Merchant Services Reps?

Merchant Services Representatives are professionals who help businesses set up, manage, and troubleshoot payment processing solutions, such as credit card terminals and online payment systems. They work for banks, payment processors, or financial service companies, and are responsible for onboarding new merchant accounts, providing customer support, and ensuring compliance with payment industry regulations. Their role is crucial in helping businesses accept electronic payments securely and efficiently, often serving as the main point of contact for merchants who need assistance with transactions or payment technology.
What are the most commonly searched types of Merchant Services Rep jobs? The most popular types of Merchant Services Rep jobs are:
What states have the most Merchant Services Rep jobs? States with the most job openings for Merchant Services Rep jobs include:
Merchant Services Rep jobs near you
Infographic showing various Merchant Services Rep job openings in the United States as of May 2026, with employment types broken down into 8% Locum Tenens, 11% Full Time, 7% Part Time, and 74% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $102,916 per year, or $49.5 per hour.
Merchant Services Representative

Merchant Services Representative

Corporate Tools

Post Falls, ID • On-site, Remote

$18.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Overview:
Our Merchant Services team supports the growth of the Merchant Services portfolio through consultation calls and is responsible for having clients agree to apply for merchant accounts. We take a curious and consultative approach to engage and successfully convert client leads into merchant account applications. We aim to ensure our clients have the most efficient and cost effective products by asking questions to uncover their merchant processing needs. Learning about their unique business helps us to recommend viable solutions to drive their business growth.
This job is coded as "Flex" which means the company does not currently require this position to be performed in office.
Wage:
$18.50/hr
Benefits:
  • 100% employer-paid medical, dental and vision for employees
  • Annual review with raise option
  • 22 days Paid Time Off accrued annually, and 4 holidays
    • After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company-not accrued, not capped, take time off when you want
    • The 4 holidays are: New Year's Day, Fourth of July, Thanksgiving, and Christmas Day
  • Paid Parental Leave
  • Up to 6% company matching 401(k) with no vesting period
  • Quarterly allowance
    • Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever
  • Open concept office with friendly coworkers
  • Creative environment where you can make a difference
  • No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it
  • Trail Mix Bar oh yeah

Responsibilities:
  • Placing outbound calls to clients for credit card processing consultations
  • Consult with merchants to ensure they have the most efficient and cost effective products for their needs
  • Use consultative sales approach to successfully convert client leads into merchant account applications with credit card processors we partner with
  • Review merchant processing needs, recommend viable solutions, and drive merchant growth by having clients agree to apply for merchant accounts
  • Provide superior customer service and relationship management as the department grows
  • Communicate professionally with clients via phone and email
  • Timely and professional follow up on pricing quotes.
  • Have fun building something great!
  • Help support other customer service groups as needed

Requirements:
  • Excellent attention to detail
  • Self motivated and quick learner
  • Excellent customer service with the ability to listen critically
  • Must have a strong work ethic and welcome coaching
  • Knowledge of computers and the ability to navigate systems to gather information
  • Strong verbal and written communication and problem solving and negotiation skills
  • Comfortable calling customers and speaking on the phone
  • Technical aptitude with the ability to learn how point of sale systems and credit card terminals work
  • Merchant services or banking experience helpful, but not required

Apply