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Merchant Services Companies In Jobs (NOW HIRING)

IDT

Senior Underwriter - Merchant Services

Newark, NJ · On-site

$120K/yr

As a leading provider in the merchant services industry, we offer innovative, secure, and scalable solutions that help our clients grow. We're expanding our underwriting team and seeking a highly ...

City Wide Facility Solutions

$16.50 - $21/hr

Description City Wide Facility Solutions is the largest management company in the building ... We are currently looking for established Independent Contractors to service our commercial clients ...

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How much do merchant services companies in jobs pay per year?

As of Sep 2, 2026, the average yearly pay for merchant services companies in in the United States is $106,601.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,500.00 and $116,500.00 per year, depending on experience, location, and employer.

What are merchant services companies?

Merchant Services Companies are businesses that provide solutions and tools for other businesses to accept and process payments, especially credit and debit card transactions. They offer services such as payment processing, point-of-sale systems, online payment gateways, and fraud prevention. These companies help merchants handle transactions securely and efficiently, ensuring funds are transferred from customers to the business’s bank account. Working with a merchant services company can also provide support for recurring payments, invoicing, and integration with e-commerce platforms. Choosing the right provider can improve payment security and streamline business operations.

What are the key skills and qualifications needed to thrive as a merchant services account manager, and why are they important?

To thrive as a Merchant Services Account Manager, you need strong knowledge of payment processing, financial products, and sales principles, typically supported by experience in finance or business administration. Familiarity with point-of-sale (POS) systems, payment gateways, and CRM software is essential, along with relevant certifications like ETA CPP. Excellent communication, negotiation, and customer service skills help build trust and long-term client relationships. These skills ensure you can effectively support merchants, meet sales targets, and navigate the evolving payments landscape.

What are some common challenges faced when working in a merchant services company, and how can new employees best prepare for them?

Working in a Merchant Services company often involves navigating a fast-paced environment where technology and payment regulations are constantly evolving. New employees may encounter challenges such as keeping up with industry compliance standards, addressing diverse client needs, and troubleshooting payment processing issues quickly. To prepare, it is beneficial to stay informed about the latest industry trends, develop strong communication skills for client interactions, and gain familiarity with various payment processing systems. Proactively seeking training and being adaptable can help new team members thrive in this dynamic field.

What is the difference between Merchant Services Companies In vs Payment Processing Specialists?

AspectMerchant Services Companies InPayment Processing Specialists
CredentialsBusiness licenses, industry certificationsCertifications in payment systems, technical training
Work EnvironmentCorporate offices, client sites, call centersFinancial institutions, tech firms, client sites
Employer & IndustryFinancial services, merchant account providersPayment technology companies, banks
Search & Comparison IntentFinding merchant account providers, business solutionsUnderstanding payment system roles, technical support

Merchant Services Companies In primarily focus on providing comprehensive payment solutions and merchant accounts for businesses. Payment Processing Specialists often handle the technical aspects of transaction processing and system integration. While both roles are integral to payment services, Merchant Services Companies In offer broader business solutions, whereas Payment Processing Specialists focus on technical execution and support.

What cities are hiring for Merchant Services Companies In jobs?

Cities with the most Merchant Services Companies In job openings:

What states have the most Merchant Services Companies In jobs?

States with the most job openings for Merchant Services Companies In jobs include:

Merchant Services Companies In jobs near you
Infographic showing various Merchant Services Companies In job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $106,601 per year, or $51.3 per hour.

Customer Support - Merchant Services

Source One Payment Solutions

Commerce, CA • On-site

Full-time

Re-posted 28 days ago

Job description

JOB HOURS: Monday - Friday 9am - 5pm

JOB LOCATION:6055 E Washington Blvd.Commerce, CA 90040

JOB OVERVIEW

Source One Payment Solutions offers an array of merchant services, supplying credit card processing terminals, POS systems, Virtual Gateways, and other processing methods. We are located in Commerce, CA and provide services to merchants throughout the U.S. states.

JOB DESCRIPTIONThe Merchant Account Support Agent will be part of our Operations Department and will be responsible for supporting the business and technical needs of our growing merchant base. You will be assisting existing merchants with their merchant services accounts through e-mail, phone calls and the CRM as well as assisting and providing sales agent support.

RESPONSIBILITIES AND DUTIES

  • Provide extraordinary client service to merchants via inbound phone calls, email or chat.
  • Provide extraordinary service and sales support to agents and partners.
  • Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations.
  • Answer merchant questions and resolves customer support problems related to billing, account management and troubleshooting.
  • Help to ensure incoming requests are handled in a timely manner and communicating with other departments, managers, and Business Consultants.
  • Thoroughly describe and document work using call ticketing systems.
  • Update the ticketing system and advance tickets with current status of all ongoing issues and Merchant Contacts.
  • Ongoing on the spot training and updates for Business Consultants.
  • Assisting with the installation of equipment and services for merchants

SKILLS NEEDED

  • Customer service experience required.
  • Prior experience in call center, financial industry or ecommerce environments is preferred.
  • Confirmed commitment to quality and customer service.
  • Strong customer service skills and follow-thru skills.
  • Excellent verbal and written communications, interpersonal skills, customer orientation, team interaction, problem solving, and multi-tasking skills required.
  • Punctual, regular and consistent attendance.
  • Bi-lingual (Spanish) is a plus but not required.
  • Computer Skills, including Microsoft Office and Outlook.
  • Proven prior CRM or database experience is preferred.
  • 2+ years Customer Service/Technical Support experience preferred, but not required.
  • Experience in the banking or credit card processing industry preferred, but not required.

REQUIRED EDUCATION AND EXPERIENCE

  • High school diploma or equivalent is required
  • Knowledge of customer service core principles and practices.

Job Type: Full-time

Salary: $12.00 to $17.00 /hour