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Merchant Services Companies In Jobs in Arkansas (NOW HIRING)

Slice Merchant Services

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B2B Sales Representative

Jonesboro, AR · On-site

$75K - $125K/yr (+ commission)

Get Paid while you learn an exciting new business in merchant services sales, weekly stipend & weekly commissions, monthly bonuses; Our top performers make well over a 6-figure income. To ensure your ...

Slice Merchant Services

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B2B Sales Representative

Little Rock, AR · On-site

$75K - $125K/yr (+ commission)

Get Paid while you learn an exciting new business in merchant services sales, weekly stipend & weekly commissions, monthly bonuses; Our top performers make well over a 6-figure income. To ensure your ...

Slice Merchant Services

Be Seen First

B2B Sales Representative

Rogers, AR · On-site

$75K - $125K/yr (+ commission)

Get Paid while you learn an exciting new business in merchant services sales, weekly stipend & weekly commissions, monthly bonuses; Our top performers make well over a 6-figure income. To ensure your ...

Slice Merchant Services

Be Seen First

B2B Sales Representative

Conway, AR · On-site

$75K - $125K/yr (+ commission)

Get Paid while you learn an exciting new business in merchant services sales, weekly stipend & weekly commissions, monthly bonuses; Our top performers make well over a 6-figure income. To ensure your ...

Slice Merchant Services

Be Seen First

B2B Sales Representative

North Little Rock, AR · On-site

$75K - $125K/yr (+ commission)

Get Paid while you learn an exciting new business in merchant services sales, weekly stipend & weekly commissions, monthly bonuses; Our top performers make well over a 6-figure income. To ensure your ...

Slice Merchant Services

Be Seen First

B2B Sales Representative

Fort Smith, AR · On-site

$75K - $125K/yr (+ commission)

Get Paid while you learn an exciting new business in merchant services sales, weekly stipend & weekly commissions, monthly bonuses; Our top performers make well over a 6-figure income. To ensure your ...

Slice Merchant Services

Be Seen First

B2B Sales Representative

Springdale, AR · On-site

$75K - $125K/yr (+ commission)

Get Paid while you learn an exciting new business in merchant services sales, weekly stipend & weekly commissions, monthly bonuses; Our top performers make well over a 6-figure income. To ensure your ...

Slice Merchant Services

Be Seen First

B2B Sales Representative

Fayetteville, AR · On-site

$75K - $125K/yr (+ commission)

Get Paid while you learn an exciting new business in merchant services sales, weekly stipend & weekly commissions, monthly bonuses; Our top performers make well over a 6-figure income. To ensure your ...

MCI Careers

AR

$14.75 - $20/hr

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver ...

MCI Careers

Remote Call Center Sales Representative

AR · Remote

$11/hr

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver ...

MCI Careers

AR

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver ...

MCI Careers

AR

$15 - $16/hr

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver ...

MCI Careers

AR

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver ...

MCI Careers

AR

$14.75 - $18.50/hr

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver ...

MCI Careers

AR

$17 - $22/hr

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver ...

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Merchant Services Companies In information

What are merchant services companies?

Merchant Services Companies are businesses that provide solutions and tools for other businesses to accept and process payments, especially credit and debit card transactions. They offer services such as payment processing, point-of-sale systems, online payment gateways, and fraud prevention. These companies help merchants handle transactions securely and efficiently, ensuring funds are transferred from customers to the business’s bank account. Working with a merchant services company can also provide support for recurring payments, invoicing, and integration with e-commerce platforms. Choosing the right provider can improve payment security and streamline business operations.

What are the key skills and qualifications needed to thrive as a merchant services account manager, and why are they important?

To thrive as a Merchant Services Account Manager, you need strong knowledge of payment processing, financial products, and sales principles, typically supported by experience in finance or business administration. Familiarity with point-of-sale (POS) systems, payment gateways, and CRM software is essential, along with relevant certifications like ETA CPP. Excellent communication, negotiation, and customer service skills help build trust and long-term client relationships. These skills ensure you can effectively support merchants, meet sales targets, and navigate the evolving payments landscape.

What are some common challenges faced when working in a merchant services company, and how can new employees best prepare for them?

Working in a Merchant Services company often involves navigating a fast-paced environment where technology and payment regulations are constantly evolving. New employees may encounter challenges such as keeping up with industry compliance standards, addressing diverse client needs, and troubleshooting payment processing issues quickly. To prepare, it is beneficial to stay informed about the latest industry trends, develop strong communication skills for client interactions, and gain familiarity with various payment processing systems. Proactively seeking training and being adaptable can help new team members thrive in this dynamic field.

What is the difference between Merchant Services Companies In vs Payment Processing Specialists?

AspectMerchant Services Companies InPayment Processing Specialists
CredentialsBusiness licenses, industry certificationsCertifications in payment systems, technical training
Work EnvironmentCorporate offices, client sites, call centersFinancial institutions, tech firms, client sites
Employer & IndustryFinancial services, merchant account providersPayment technology companies, banks
Search & Comparison IntentFinding merchant account providers, business solutionsUnderstanding payment system roles, technical support

Merchant Services Companies In primarily focus on providing comprehensive payment solutions and merchant accounts for businesses. Payment Processing Specialists often handle the technical aspects of transaction processing and system integration. While both roles are integral to payment services, Merchant Services Companies In offer broader business solutions, whereas Payment Processing Specialists focus on technical execution and support.

What cities in Arkansas are hiring for Merchant Services Companies In jobs?

Cities in Arkansas with the most Merchant Services Companies In job openings:

Merchant Services Companies In jobs near you

Merchant Services Support

First Community Bank

Batesville, AR • On-site

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Merchant Services Support

The Merchant Services Support Specialist is responsible for providing operational, technical, and customer service support for the Bank's Merchant Services program. This position assists merchants with payment processing solutions, point-of-sale equipment, accounting inquiries, PCI compliance, chargeback support, and service issue resolution. The role works closely with Merchant Services Sales, Treasury Management, vendors, and other internal partners to deliver prompt, professional support, strengthen merchant relationships, and help ensure a positive customer experience while maintaining strict confidentiality in all bank matters.

Essential Duties and Responsibilities:

  • Provide responsive service and support to merchants regarding merchant accounts, payment processing, and point-of-sale equipment.
  • Respond to telephone and email inquiries, troubleshoot merchant questions, and follow up in a timely and professional manner.
  • Research and resolve service inquiries related to equipment issues, account questions, processing concerns, and other merchant service needs.
  • Collaborate with Merchant Services Sales, Treasury Management Sales/Support, vendors, and other bank departments to support merchant relationships.
  • Assist merchants with PCI compliance validation and related questions or requirements.
  • Monitor and work "Not Processing" reports to support merchant portfolio retention and identify service opportunities.
  • Assist merchants with the chargeback process, including research, documentation, and resolution support.
  • Assist merchants during the onboarding process.
  • Listen to merchant conversations, identify needs, and communicate potential product or service solutions to Merchant Services Sales.
  • Maintain knowledge of Merchant Services products, platforms, procedures, and vendor support resources.
  • Recognize potential risk factors associated with merchant processing, electronic payments, suspicious activity, and fraud.
  • Research and resolve merchant questions and problems, acting as a liaison between merchants, vendors, and bank divisions when necessary.
  • Provide support for audits, examinations, and internal reviews related to Merchant Services as needed.
  • Promptly and successfully complete all required compliance training as assigned by the Compliance Department.
  • Attend department and company meetings and training sessions, which may occur outside regularly scheduled work hours.
  • Perform other related duties as required or assigned.

Qualifications/Requirements:

  • Six months to one year of demonstrated success in a customer service, banking, payments, or related support role preferred.
  • Strong problem-solving, communication, customer service, and telephone skills.
  • Self-motivated and able to work effectively in a fast-paced environment.
  • Ability to work collaboratively across departments and represent the Bank in a competent, professional manner.
  • Ability to manage multiple priorities with accuracy and attention to detail.
  • Excellent organizational and follow-up skills.
  • Proficient computer skills, including the ability to learn and use banking and merchant services systems.
  • Working knowledge of Microsoft Excel and Word.
  • Ability to sit and/or stand for extended periods.
  • Ability to lift and/or move up to 10 pounds.
  • Reliable transportation required; travel up to 50%, primarily local travel.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. First Community Bank is an EO employer – Veterans /Disabled and other protected classes.

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