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Merchant Service Jobs in Virginia (NOW HIRING)

Key Responsibilities Team Leadership Schedules Merchandising Service team and manages resources for the team to drive efficient project execution in fulfillment of the overall Merchandising Service ...

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Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put together a comprehensive package of products and services. Slice delivers a consultative approach on ...

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B2B Sales Representative

Portsmouth, VA · On-site

$75K - $125K/yr

Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put together a comprehensive package of products and services. Slice delivers a consultative approach on ...

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B2B Sales Representative

Alexandria, VA · On-site

$75K - $125K/yr

Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put together a comprehensive package of products and services. Slice delivers a consultative approach on ...

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B2B Sales Representative

Richmond, VA · On-site

$75K - $125K/yr

Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put together a comprehensive package of products and services. Slice delivers a consultative approach on ...

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B2B Sales Representative

Chesapeake, VA · On-site

$75K - $125K/yr

Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put together a comprehensive package of products and services. Slice delivers a consultative approach on ...

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B2B Sales Representative

Roanoke, VA · On-site

$75K - $125K/yr

Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put together a comprehensive package of products and services. Slice delivers a consultative approach on ...

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Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put together a comprehensive package of products and services. Slice delivers a consultative approach on ...

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B2B Sales Representative

Lynchburg, VA · On-site

$75K - $125K/yr

Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put together a comprehensive package of products and services. Slice delivers a consultative approach on ...

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Merchant Service information

See Virginia salary details

$72.4K

$99.4K

$119K

How much do merchant service jobs pay per year?

As of Jun 12, 2026, the average yearly pay for merchant service in Virginia is $99,373.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,700.00 and $108,600.00 per year, depending on experience, location, and employer.

What jobs pay 2000 a day?

High-paying jobs that can pay around $2,000 a day typically include roles such as specialized surgeons, anesthesiologists, corporate lawyers, and certain high-level executives. These positions often require advanced education, extensive experience, and sometimes certification or licensing, and they may involve long hours or high-stakes environments.

What does a merchant service do?

A merchant service professional helps businesses process electronic payments, such as credit and debit card transactions. They often work with payment processing systems, ensure secure transactions, and may provide customer support or technical assistance related to payment solutions.

What is a merchant service job description?

A merchant service job involves managing and supporting payment processing solutions for businesses, including setting up merchant accounts, troubleshooting transaction issues, and ensuring secure payment systems. Roles often require knowledge of payment gateways, compliance standards like PCI DSS, and customer service skills. These jobs may involve working with point-of-sale systems, software, and financial regulations.

What are the key skills and qualifications needed to thrive in the Merchant Service position, and why are they important?

To thrive in Merchant Services, you need a strong understanding of payment processing, sales, and financial solutions, often supported by experience in banking or fintech. Familiarity with point-of-sale (POS) systems, payment gateways, and CRM software is highly valued, and certifications in payment processing can be advantageous. Outstanding customer service, problem-solving abilities, and persuasive communication skills help set top performers apart. These competencies ensure you can effectively support business clients, resolve technical issues, and build strong relationships to drive client retention and satisfaction.

What is a Merchant Service job?

A Merchant Service job involves helping businesses process payments, primarily credit and debit card transactions. Professionals in this role work with businesses to set up payment processing solutions, troubleshoot issues, and ensure secure transactions. They may also sell or manage merchant accounts, POS systems, and payment gateways. Strong customer service, sales, and technical skills are often required to succeed in this role.

What are the typical day-to-day responsibilities for someone in a Merchant Service position?

A typical day in Merchant Services involves assisting business clients with onboarding to payment systems, troubleshooting transaction issues, and explaining various payment products and services. You’ll often liaise between merchants, sales teams, and technical support to ensure seamless payment processing and address any concerns. The role requires both proactive outreach to identify client needs and responsive service to quickly handle questions or problems. This dynamic environment helps you build strong client relationships and develop a broad understanding of financial technologies.

What jobs make $10,000 a month without a degree?

In the merchant services industry, high-earning roles such as sales representatives or account managers can reach or exceed $10,000 monthly through commissions and bonuses, especially with strong sales skills and industry knowledge. These positions often require excellent communication, sales experience, and sometimes certifications but typically do not require a formal degree. Success depends on performance, client relationships, and the ability to close deals in a competitive environment.
What are the most commonly searched types of Merchant Service jobs in Virginia? The most popular types of Merchant Service jobs in Virginia are:
What cities in Virginia are hiring for Merchant Service jobs? Cities in Virginia with the most Merchant Service job openings:
Infographic showing various Merchant Service job openings in Virginia as of June 2026, with employment types broken down into 41% Full Time, 51% Part Time, and 8% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $99,373 per year, or $47.8 per hour.
Merchant Customer Service Specialist

Merchant Customer Service Specialist

Chesapeake Bank

Williamsburg, VA

$15.50 - $20.50/hr

Full-time

Posted 21 days ago


Job description

Chesapeake Bank-

Join Our Team as a Merchant Customer Service Specialist

Solve Problems. Support Businesses. Love What You Do.

If you’re someone who thrives on figuring things out, helping others, and keeping things running smoothly behind the scenes—we want to meet you. This is a fast-moving, high-impact role where no two days look the same and your work truly matters.

What You’ll Love
  • A role where your work directly supports real businesses
  • A collaborative team that actually enjoys working together
  • Constant variety—new challenges, new solutions every day
  • Opportunities to grow in a specialized, evolving industry
  • A workplace where fun is part of the culture
Who You Are
  • Naturally curious and quick to learn
  • Detail-oriented and organized
  • Calm, confident, and solution-focused
  • Great at communicating and building trust
  • Energized by a fast-paced environment
Why Join Us?

We’re known for high employee engagement and a culture that values both performance and people. At Chesapeake, you’ll find a team that supports your growth, celebrates your wins, and encourages you to bring your best every day.

What We Offer
  • Competitive pay and comprehensive benefits
  • Career growth and development opportunities
  • A supportive, inclusive team environment
  • The chance to make a real impact
Ready to Make a Difference?

If you’re ready for a role that’s equal parts people + problem-solving + purpose, apply now and let’s talk.

Want to read more about why you should join the team? Click the link below:
Top 10 Reasons You Should Explore a Career With Chesapeake Bank

Job summary:

Chesapeake Payment Systems, a division of Chesapeake Bank, is a leading merchant acquirer based in Williamsburg, Virginia, delivering seamless card, ACH, gift, and loyalty payment solutions to businesses.

We are seeking a detail-oriented and tech-savvy Merchant Customer Service Specialist to support relationships with our merchant clients. In this role, you’ll be part of a collaborative, team-focused environment with the opportunity to grow within a specialized and evolving industry while supporting business clients and their payment solutions. This role is ideal for a quick learner who thrives in a fast-paced environment, stays focused under pressure, and enjoys helping others. The Merchant Services Specialist plays a key role in delivering exceptional support, resolving issues, and ensuring the accuracy and integrity of merchant accounts.

Responsibilities:
  • Provide comprehensive, high-quality support to merchants by responding to inquiries across multiple service channels (calls, emails, shared inboxes, and CRM tickets), ensuring efficient routing and timely resolution
  • Support merchant onboarding by verifying account setup, complex pricing, and banking information
  • Review customer files for accuracy, completeness and verify underwriting criteria
  • Monitor and address account activity including disputes, chargebacks, compliance items, and processing alerts
  • Understand your role as defined by the three lines of defense to maintain a compliance culture that includes risk management processes.
  • Build strong relationships by understanding merchant needs, asking thoughtful questions, and identifying opportunities to enhance services
  • Troubleshoot and resolve issues related to payment processing systems, terminals, and eCommerce platforms
  • Perform additional duties and special projects assigned
Requirements:
  • Minimum of 2 years of customer service experience in an office setting.
  • Merchant Services or Payments experience preferred.
  • Strong written and verbal communication skills
  • Proficiency in Microsoft 365 (Outlook, Word, Excel) and Microsoft Teams; CRM experience a plus
  • Demonstrated ability to quickly learn new software, systems, and processes
  • Strong attention to detail and organizational skills
  • Analytical thinking with the ability to troubleshoot and resolve complex issues
  • Ability to prioritize a changing workload in a fast-paced environment
  • Self-motivated and able to work both independently and collaboratively
  • Valid Driver’s License
  • Willingness to travel locally to merchant locations as needed
  • Ability to lift 25 lbs.
  • Ability to work overtime if required
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