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Merchant Service Advisor Jobs (NOW HIRING)

KeyBank

Merchant Sales Advisor

Pittsburgh, PA · On-site

$48K - $72K/yr

Location: 11 Stanwix Street, Pittsburgh Pennsylvania Job Summary The Merchant Sales Advisor serves ... Acquire new merchant services relationships through prospecting external sources within the sales ...

Keybank

Merchant Sales Advisor

Pittsburgh, PA · Hybrid

$48K - $72K/yr

Location: 11 Stanwix Street, Pittsburgh Pennsylvania Job Summary The Merchant Sales Advisor serves ... Acquire new merchant services relationships through prospecting external sources within the sales ...

Keybank

Merchant Sales Advisor

Portland, OR · Hybrid

$48K - $72K/yr

... Sales Advisor serves as an integral member of the Key Merchant Services sales teams in assigned ... Acquire new merchant services relationships through prospecting external sources within the sales ...

Keybank

Merchant Sales Advisor

Carmel, IN · Hybrid

$48K - $72K/yr

Location: 501 E Carmel Drive, Carmel Indiana Job Summary The Merchant Sales Advisor serves as an ... Acquire new merchant services relationships through prospecting external sources within the sales ...

KeyBank

Merchant Sales Advisor

Brooklyn, OH · On-site

$48K - $72K/yr

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary The Merchant Sales Advisor serves as an ... Acquire new merchant services relationships through prospecting external sources within the sales ...

KeyBank

Merchant Sales Advisor

Portland, OR · On-site

$48K - $72K/yr

... Sales Advisor serves as an integral member of the Key Merchant Services sales teams in assigned ... Acquire new merchant services relationships through prospecting external sources within the sales ...

Keybank

Merchant Sales Advisor

Brooklyn, OH · Hybrid

$48K - $72K/yr

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary The Merchant Sales Advisor serves as an ... Acquire new merchant services relationships through prospecting external sources within the sales ...

KeyBank

Merchant Sales Advisor

Carmel, IN · On-site

$48K - $72K/yr

Location: 501 E Carmel Drive, Carmel Indiana Job Summary The Merchant Sales Advisor serves as an ... Acquire new merchant services relationships through prospecting external sources within the sales ...

Bosselman

Customer Service/Service Advisor

Sayre, OK · On-site

$16 - $25/hr

The Service Advisor is responsible for communicating with customers about their vehicle repair ... Responsible for receiving merchandise, stocking, and updating pricing for all showroom products.

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Merchant Service Advisor information

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How much do merchant service advisor jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for merchant service advisor in the United States is $26.41, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $31.49 per hour, depending on experience, location, and employer.

What is a merchant service advisor?

Merchant Service Advisors are professionals who assist businesses in selecting, implementing, and managing payment processing solutions. They provide guidance on services like credit card processing, point-of-sale systems, and payment gateways, helping merchants choose the best options for their needs. These advisors often help troubleshoot transaction issues, ensure compliance with payment regulations, and offer ongoing support to optimize payment operations. Their expertise enables businesses to streamline payment processes and improve customer experiences.

How does a merchant service advisor typically collaborate with sales and technical support teams?

As a Merchant Service Advisor, you will frequently work alongside sales teams to help craft customized payment solutions that meet client needs and close deals. You'll also collaborate with technical support staff to address complex merchant inquiries and ensure smooth onboarding or troubleshooting. This cross-functional teamwork ensures clients receive comprehensive service and helps you gain valuable insights into both sales processes and technical aspects of merchant services.

What are the key skills and qualifications needed to thrive as a merchant service advisor, and why are they important?

To thrive as a Merchant Service Advisor, you need strong knowledge of payment processing, merchant account management, and financial regulations, often supported by experience in banking or financial services. Familiarity with POS systems, payment gateways, and CRM software is typically required. Outstanding interpersonal skills, problem-solving ability, and attention to detail help build trust and resolve merchant issues efficiently. These skills are crucial for ensuring client satisfaction, regulatory compliance, and smooth transaction processing in a competitive financial environment.

What is the difference between Merchant Service Advisor vs Payment Processing Specialist?

AspectMerchant Service AdvisorPayment Processing Specialist
CredentialsTypically requires sales or customer service experience, certifications varyOften requires knowledge of payment systems, certifications like PCI DSS
Work EnvironmentOffice or client-facing, sales-orientedTechnical, support, or operations-focused roles
Employer & IndustryFinancial services, banks, merchant services providersPayment technology companies, financial institutions
Search & Comparison IntentUnderstanding sales roles in merchant servicesTechnical aspects of payment processing systems

The Merchant Service Advisor primarily focuses on sales and customer support within merchant services, helping clients select payment solutions. In contrast, a Payment Processing Specialist handles the technical aspects of payment systems, ensuring smooth transaction processing. Both roles are integral to the payment industry but differ in their focus and daily responsibilities.

What cities are hiring for Merchant Service Advisor jobs?

Cities with the most Merchant Service Advisor job openings:

What states have the most Merchant Service Advisor jobs?

States with the most job openings for Merchant Service Advisor jobs include:

What are popular job titles related to Merchant Service Advisor jobs?

For Merchant Service Advisor jobs, the most frequently searched job titles are:

Merchant Sales Advisor

Pittsburgh, PA • On-site

KeyBank
Banking and Credit Intermediation • 10K+ employees
Learn more about KeyBankexternal

$48K - $72K/yr

Full-time

Posted 10 days ago

KeyBank rating

8.2

Company rating: 8.2 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

Job description

Location:
11 Stanwix Street, Pittsburgh Pennsylvania
Job Summary
The Merchant Sales Advisor serves as an integral member of the Key Merchant Services sales teams in assigned districts and/or segments within Consumer Business Banking. With a focus on growing client relationships with payment and card processing needs, the Merchant Sales Advisor assists as part of the client's trusted advisor team for solutions in order to develop, manage, and retain profitable client relationships for clients with basic to moderately complex merchant needs. Provides recommendations and solutions to help ensure the team achieves their goals. Will resolve client issues and execute appropriate action to ensure client satisfaction. Partners with various functional groups and lines of business throughout the bank for growth opportunities.
Essential Functions
  • Acquire new merchant services relationships through prospecting external sources within the sales representative's assigned territory, as well as through referrals from client-focused teams including but not limited to Retail Banking, Business Banking, Private Banking, and Treasury.
  • Consult with prospective businesses in identifying the proper payment solution to meet the business needs; present and sell merchant payment processing including credit card, check processing, gift cards, ACH, and the corresponding hardware and software products with small and medium-sized businesses.
  • Identify merchants' other banking needs and work with available KeyBank resources to deliver solutions that meet those needs.
  • Prospect small and medium-sized businesses in the sales representative's assigned region to supplement bank referrals.
  • Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
  • Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.

Education
  • Bachelor's Degree or equivalent experience (required)

Work Experience
  • A minimum of 1 year of payments related experience in a banking environment (required)
  • A minimum of 1 year of success in a client focused environment with aggressive growth and service goals (required)

Skills
  • Strong financial acumen including the ability to read and understand financial statements.
  • Exceptional negotiating and closing skills.
  • Strong communication skills.
  • Managing and nurturing client relationships by overseeing their accounts, identifying opportunities for growth, and ensuring clients receive tailored solutions to meet their business needs.
  • Persuading and motivating clients and colleagues to adopt solutions or take actions that align with business goals, using effective communication and interpersonal skills.

Core Competencies
  • All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.

Physical Demands
  • General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

Driving Requirements
  • Ability to routinely and frequently operate a motor vehicle with a valid driver's license.

COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $48,000.00 - $72,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 09/30/2026KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
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About KeyBank

Sourced by ZipRecruiter

Key is one of the nation's largest bank-based financial services companies. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name.

Industry

Banking and credit intermediation

Company size

10,000+ Employees

Headquarters location

Cleveland, OH, US

Year founded

1849

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