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Merchant Service Advisor Jobs in California (NOW HIRING)

Big O Tires

Service Advisor

Pleasant Hill, CA

$18 - $50/hr

Maintain showroom merchandise * Follow all safety practices as outlined in policy and procedures * Sales of tires and service-related needs Qualifications * 3 year minimum tire & auto service sales ...

Big O Tires

Service Advisor

Pleasant Hill, CA

$18 - $50/hr

Maintain showroom merchandise * Follow all safety practices as outlined in policy and procedures * Sales of tires and service-related needs Qualifications * 3 year minimum tire & auto service sales ...

Big O Tires

Service Advisor

Pleasant Hill, CA · On-site

$18 - $50/hr

Maintain showroom merchandise * Follow all safety practices as outlined in policy and procedures * Sales of tires and service-related needs QUALIFICATIONS * 3 year minimum tire & auto service sales ...

Pep Boys

Lead Customer Service Advisor

Palmdale, CA · On-site

$16.90 - $19.80/hr

In addition to performing all Customer Service Advisor responsibilities at an advanced level, the ... Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without ...

Pep Boys

Lead Customer Service Advisor

Encinitas, CA · On-site

$16.90 - $19.80/hr

In addition to performing all Customer Service Advisor responsibilities at an advanced level, the ... Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without ...

Pep Boys

Lead Customer Service Advisor

Palmdale, CA · On-site

$16.90 - $19.80/hr

In addition to performing all Customer Service Advisor responsibilities at an advanced level, the ... Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without ...

New

Pep Boys

Lead Customer Service Advisor

Palmdale, CA · On-site

$16.90 - $19.80/hr

In addition to performing all Customer Service Advisor responsibilities at an advanced level, the ... Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without ...

New

Pep Boys

Lead Customer Service Advisor

Encinitas, CA · On-site

$16.90 - $19.80/hr

In addition to performing all Customer Service Advisor responsibilities at an advanced level, the ... Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without ...

New

Pep Boys

Lead Customer Service Advisor

Encinitas, CA · On-site

$16.90 - $19.80/hr

In addition to performing all Customer Service Advisor responsibilities at an advanced level, the ... Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without ...

New

Big O Tires

Salesperson / Service Advisor

Sacramento, CA · On-site

$18 - $25/hr

Maintain showroom merchandise * Follow all safety practices as outlined in policy and procedures * Sales of tires and service-related needs Qualifications * 3 year minimum tire & auto service sales ...

Big O Tires

Salesperson / Service Advisor

Sacramento, CA · On-site

$18 - $25/hr

Maintain showroom merchandise * Follow all safety practices as outlined in policy and procedures * Sales of tires and service-related needs QUALIFICATIONS * 3 year minimum tire & auto service sales ...

Pep Boys

Automotive Customer Service Advisor

Stockton, CA · On-site

$16.90 - $19.80/hr

Responsible for the organization and productivity of the service business through work order and ... Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without ...

Pep Boys

Automotive Customer Service Advisor

Lake Forest, CA · On-site

$16.90 - $19.80/hr

Responsible for the organization and productivity of the service business through work order and ... Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without ...

Pep Boys

Automotive Customer Service Advisor

Lake Forest, CA · On-site

$16.90 - $19.80/hr

Responsible for the organization and productivity of the service business through work order and ... Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without ...

Pep Boys

Automotive Customer Service Advisor

Los Angeles, CA · On-site

$18.42 - $19.80/hr

Responsible for the organization and productivity of the service business through work order and ... Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without ...

Pep Boys

Automotive Customer Service Advisor

San Diego, CA · On-site

$17.75 - $19.80/hr

Responsible for the organization and productivity of the service business through work order and ... Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without ...

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All JobsMerchant Service Advisor JobsMerchant Service Advisor Jobs in California

Merchant Service Advisor information

What is a merchant service advisor?

Merchant Service Advisors are professionals who assist businesses in selecting, implementing, and managing payment processing solutions. They provide guidance on services like credit card processing, point-of-sale systems, and payment gateways, helping merchants choose the best options for their needs. These advisors often help troubleshoot transaction issues, ensure compliance with payment regulations, and offer ongoing support to optimize payment operations. Their expertise enables businesses to streamline payment processes and improve customer experiences.

How does a merchant service advisor typically collaborate with sales and technical support teams?

As a Merchant Service Advisor, you will frequently work alongside sales teams to help craft customized payment solutions that meet client needs and close deals. You'll also collaborate with technical support staff to address complex merchant inquiries and ensure smooth onboarding or troubleshooting. This cross-functional teamwork ensures clients receive comprehensive service and helps you gain valuable insights into both sales processes and technical aspects of merchant services.

What are the key skills and qualifications needed to thrive as a merchant service advisor, and why are they important?

To thrive as a Merchant Service Advisor, you need strong knowledge of payment processing, merchant account management, and financial regulations, often supported by experience in banking or financial services. Familiarity with POS systems, payment gateways, and CRM software is typically required. Outstanding interpersonal skills, problem-solving ability, and attention to detail help build trust and resolve merchant issues efficiently. These skills are crucial for ensuring client satisfaction, regulatory compliance, and smooth transaction processing in a competitive financial environment.

What is the difference between Merchant Service Advisor vs Payment Processing Specialist?

AspectMerchant Service AdvisorPayment Processing Specialist
CredentialsTypically requires sales or customer service experience, certifications varyOften requires knowledge of payment systems, certifications like PCI DSS
Work EnvironmentOffice or client-facing, sales-orientedTechnical, support, or operations-focused roles
Employer & IndustryFinancial services, banks, merchant services providersPayment technology companies, financial institutions
Search & Comparison IntentUnderstanding sales roles in merchant servicesTechnical aspects of payment processing systems

The Merchant Service Advisor primarily focuses on sales and customer support within merchant services, helping clients select payment solutions. In contrast, a Payment Processing Specialist handles the technical aspects of payment systems, ensuring smooth transaction processing. Both roles are integral to the payment industry but differ in their focus and daily responsibilities.

What cities in California are hiring for Merchant Service Advisor jobs?

Cities in California with the most Merchant Service Advisor job openings:

Service Advisor - Automotive

Cloverdale, CA • On-site

Cloverdale Automotive Inc
See more jobs at Cloverdale Automotive Incexternal

$25 - $35/hr

Full-time

Medical, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Benefits:
  • 401(k)
  • Company parties
  • Competitive salary
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Vision insurance

Job Title: Service Advisor - Automotive
Location: Cloverdale, CA
Employment Type: Full-Time
Reports To: Owner/General Manager
Job Summary

We are seeking an Automotive Service Advisor to join our service team. The Service Advisor serves as the primary liaison between customers and technicians, ensuring a smooth, transparent, and positive service experience. This role involves interpreting customer concerns, preparing repair estimates, coordinating repairs, and explaining services and costs in a clear and professional manner.
Key Responsibilities

  • Welcome customers upon arrival and discuss vehicle concerns and service needs
  • Answer customer inquiries in person and over the phone
  • Interpret customer concerns and communicate vehicle issues to technicians
  • Estimate the cost and time required for a wide range of automotive repairs
  • Develop detailed repair estimates considering labor, materials, and supplies
  • Prepare and manage repair orders by accurately documenting vehicle problems and symptoms
  • Advise customers on proper vehicle maintenance and care
  • Recommend services or merchandise when appropriate
Qualifications & Skills

  • Service Advisor or similar position in the automotive industry with basic automotive and tire knowledge
  • Neat, professional appearance
  • Possess a valid California driver’s license with a clean driving record
  • Strong communication, listening, and interpersonal skills
  • Ability to handle stress and maintain professionalism under pressure
  • Dependable, enthusiastic, and customer-service oriented
  • Physically able to lift up to 40 pounds, and capable of sitting, standing, bending, and walking throughout the workday
How to Apply

If you’re ready to join a respected shop that values quality and teamwork, please email your résumé along with:
  • Desired salary
  • Available start date
  • Optional cover letter