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Merchant Relationship Manager Jobs in Virginia (NOW HIRING)

Dollartree

Associate Merchant

Chesapeake, VA · On-site

$78K - $88K/yr

This role is responsible for supporting assortment planning, vendor management, and business ... Support vendor relationships, including negotiations, product selection, and performance evaluation

Dollartree

Associate Merchant

Chesapeake, VA · On-site

$78K - $88K/yr

This role is responsible for supporting assortment planning, vendor management, and business ... Support vendor relationships, including negotiations, product selection, and performance evaluation

Dollar Tree

Associate Merchant

Chesapeake, VA · On-site

$78K - $88K/yr

This role is responsible for supporting assortment planning, vendor management, and business ... Support vendor relationships, including negotiations, product selection, and performance evaluation

Dollar Tree

Associate Merchant

Chesapeake, VA · On-site

$78K - $88K/yr

This role is responsible for supporting assortment planning, vendor management, and business ... Support vendor relationships, including negotiations, product selection, and performance evaluation

Dollartree

Associate Merchant

Chesapeake, VA · On-site

$78K - $88K/yr

This role is responsible for supporting assortment planning, vendor management, and business ... Support vendor relationships, including negotiations, product selection, and performance evaluation

Dollartree

Associate Merchant - Apparel

Chesapeake, VA · On-site

Consulted on the management of vendor relationships within their respective Category. Your Required Skills and Experience: * Bachelor's Degree * 3 + years' of related Merchandise/Buying experience

DoorDash

Regional Merchant Lead

Norfolk, VA · On-site

Technical proficiency with CRM and sales tools (Salesforce, Outreach, Chorus, Google Apps). Notice ... to merchant partners to consumers. We are a technology and logistics company that started by ...

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All JobsMerchant Relationship JobsMerchant Relationship Manager JobsMerchant Relationship Manager Jobs in Virginia

Merchant Relationship Manager information

See Virginia salary details

$27.8K

$80K

$139.3K

How much do merchant relationship manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for merchant relationship manager in Virginia is $80,013.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $104,600.00 per year, depending on experience, location, and employer.

What does a Merchant Relationship Manager do?

A Merchant Relationship Manager is responsible for building and maintaining strong partnerships with merchants or vendors, typically for banks, payment processors, or e-commerce platforms. Their role involves onboarding new merchants, addressing their needs, providing ongoing support, and ensuring smooth transaction processes. They also work to resolve issues, monitor merchant performance, and identify opportunities for growth or improvement in the business relationship.

What skills and qualifications are needed to thrive as a Merchant Relationship Manager?

To thrive as a Merchant Relationship Manager, you need strong sales acumen, a solid understanding of payment processing, and typically a bachelor’s degree in business or a related field. Familiarity with CRM software, POS systems, and payment gateway platforms is highly valuable. Excellent communication, negotiation, and problem-solving skills help build trust and long-term partnerships with merchants. These skills are crucial for driving merchant satisfaction, retention, and business growth in a competitive payments landscape.

How does a Merchant Relationship Manager typically collaborate with other departments to support merchant growth?

Merchant Relationship Managers frequently work alongside sales, marketing, product, and customer support teams to deliver comprehensive solutions for merchants. By coordinating with sales, they identify new partnership opportunities; with marketing, they help design promotional campaigns tailored to merchant needs; with product teams, they relay merchant feedback to guide development; and with customer support, they assist in resolving complex issues. This cross-functional collaboration ensures merchants receive consistent, high-quality service and helps drive mutual business growth.

What is the difference between Merchant Relationship Manager vs Sales Manager?

AspectMerchant Relationship ManagerSales Manager
Primary FocusManaging and nurturing relationships with merchants to ensure satisfaction and retentionDriving sales, acquiring new clients, and meeting revenue targets
Required SkillsCustomer service, communication, relationship management, industry knowledgeSales techniques, negotiation, leadership, target-driven mindset
Work EnvironmentClient-facing, account management, ongoing relationship developmentTeam management, sales strategy, prospecting and closing deals
Industry UsageCommon in payment processing, e-commerce, and merchant servicesWidespread across various industries including retail, tech, and services

While both roles involve client interaction, the Merchant Relationship Manager focuses on maintaining and strengthening existing merchant accounts, whereas the Sales Manager emphasizes acquiring new clients and increasing sales. Understanding these differences helps in choosing the right career path or job focus within the industry.

Is being a merchant relationship manager a stressful job?

A merchant relationship manager role can be stressful due to the need to maintain client satisfaction, meet sales targets, and handle complex negotiations. The job often requires strong communication skills, problem-solving abilities, and the ability to manage multiple accounts simultaneously, which can contribute to work-related stress.

What is the role of a merchant relationship manager?

A merchant relationship manager is responsible for building and maintaining strong relationships with merchants or clients, ensuring their needs are met and fostering loyalty. They often analyze sales data, provide support, and collaborate with internal teams to optimize merchant performance and satisfaction.

What are popular job titles related to Merchant Relationship Manager jobs in Virginia?

For Merchant Relationship Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Merchant Relationship Manager jobs in Virginia look for?

The top searched job categories for Merchant Relationship Manager jobs in Virginia are:

What cities in Virginia are hiring for Merchant Relationship Manager jobs?

Cities in Virginia with the most Merchant Relationship Manager job openings:

Merchant Relationship Manager jobs near you

Business Sales Executive - Virginia

JOURNEY BUSINESS SOLUTIONS INC

Richmond, VA • On-site, Remote

Full-time

Medical, Dental, Retirement

Re-posted 8 days ago

Job description

Business Sales Executive                                                                                 

Journey Business Solutions, Inc. founded to support and serve small to medium-sized businesses through a suite of products designed to help our clients grow their business. Our mission is to guide our clients on the Journey to a successful business. 

We are seeking to hire an outside sale, Business Sales Executive in your area, to support the rapid growth of our company.  In this exciting and fast paced role, you will manage sales relationships and assist businesses by providing one-stop shop business solutions for all their store management, inventory, and lending needs.

The Business Sale Executive position is a full-time W2 employee with full benefits, including but not limited to, health, dental, 401K, and company-paid short- and long-term disability. Our Business Sales Executive is a base salary with a commission structure, which includes new client commissions, residuals for new and existing business, and multiple bonus opportunities. 

  • There is no cap on residual earning, allowing for unlimited earning potential 

  • This position will provide you the opportunity to take your career to the next level as we undergo rapid expansion.  As you succeed, you will have the opportunity to grow alongside the company. 

  • Company paid training program is provided at our corporate office in Dallas, Texas. This is a proven program that will get you up to speed with our industry and fine tune your selling techniques.  Training is continued alongside your territory manager. 

  • We offer a flexible work life balance, with the opportunity to work from home. 

Responsibilities

  • Identify leads, manage prospects and acquire new business. 

  • Effectively demonstrate product line.

  • Meet established goals for territory development and sales quotas.

  • Attend training, weekly meetings, and team calls.

  • Ensure the internal database is current and up to date with additional notes.

  • Provide after-sales service for the duration of a merchant relationship.

  • Expand sales and leadership skills for continued growth and upward opportunity within JBS Inc.

  • Demonstrate a positive track record and repour with clients. Set and exceed goals.

Qualifications

  • Self-starter; motivated by growth and income potential, team-focused, and results-driven. 

  • Prior experience in outside or B2B sales, in Software sales or the Grocery/Retail/Food Distributor market.

  • Strong rapport building skills including face to face and over the phone.

  • Exceptional work ethic and integrity with a desire to grow, learn and progress.

Apply