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Merchant Relationship Manager Jobs in Virginia (NOW HIRING)

Dollartree

Associate Merchant

Chesapeake, VA · On-site

$78K - $88K/yr

This role is responsible for supporting assortment planning, vendor management, and business ... Support vendor relationships, including negotiations, product selection, and performance evaluation

Dollartree

Associate Merchant - Apparel

Chesapeake, VA · On-site

Consulted on the management of vendor relationships within their respective Category. Your Required Skills and Experience: * Bachelor's Degree * 3 + years' of related Merchandise/Buying experience

Dollar Tree

Category Merchant - Pets

Chesapeake, VA · On-site

Category Merchant - Pets Your merchandise planning, assortment planning, and category management ... manage and direct relationships and performance of those vendors that support their assigned ...

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All JobsMerchant Relationship JobsMerchant Relationship Manager JobsMerchant Relationship Manager Jobs in Virginia

Merchant Relationship Manager information

See Virginia salary details

$27.8K

$80K

$139.3K

How much do merchant relationship manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for merchant relationship manager in Virginia is $80,013.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $104,600.00 per year, depending on experience, location, and employer.

What does a Merchant Relationship Manager do?

A Merchant Relationship Manager is responsible for building and maintaining strong partnerships with merchants or vendors, typically for banks, payment processors, or e-commerce platforms. Their role involves onboarding new merchants, addressing their needs, providing ongoing support, and ensuring smooth transaction processes. They also work to resolve issues, monitor merchant performance, and identify opportunities for growth or improvement in the business relationship.

What skills and qualifications are needed to thrive as a Merchant Relationship Manager?

To thrive as a Merchant Relationship Manager, you need strong sales acumen, a solid understanding of payment processing, and typically a bachelor’s degree in business or a related field. Familiarity with CRM software, POS systems, and payment gateway platforms is highly valuable. Excellent communication, negotiation, and problem-solving skills help build trust and long-term partnerships with merchants. These skills are crucial for driving merchant satisfaction, retention, and business growth in a competitive payments landscape.

How does a Merchant Relationship Manager typically collaborate with other departments to support merchant growth?

Merchant Relationship Managers frequently work alongside sales, marketing, product, and customer support teams to deliver comprehensive solutions for merchants. By coordinating with sales, they identify new partnership opportunities; with marketing, they help design promotional campaigns tailored to merchant needs; with product teams, they relay merchant feedback to guide development; and with customer support, they assist in resolving complex issues. This cross-functional collaboration ensures merchants receive consistent, high-quality service and helps drive mutual business growth.

What is the difference between Merchant Relationship Manager vs Sales Manager?

AspectMerchant Relationship ManagerSales Manager
Primary FocusManaging and nurturing relationships with merchants to ensure satisfaction and retentionDriving sales, acquiring new clients, and meeting revenue targets
Required SkillsCustomer service, communication, relationship management, industry knowledgeSales techniques, negotiation, leadership, target-driven mindset
Work EnvironmentClient-facing, account management, ongoing relationship developmentTeam management, sales strategy, prospecting and closing deals
Industry UsageCommon in payment processing, e-commerce, and merchant servicesWidespread across various industries including retail, tech, and services

While both roles involve client interaction, the Merchant Relationship Manager focuses on maintaining and strengthening existing merchant accounts, whereas the Sales Manager emphasizes acquiring new clients and increasing sales. Understanding these differences helps in choosing the right career path or job focus within the industry.

What is the role of a merchant relationship manager?

A merchant relationship manager is responsible for building and maintaining strong relationships with merchants or clients, ensuring their needs are met and fostering loyalty. They often analyze sales data, provide support, and collaborate with internal teams to optimize merchant performance and satisfaction.

What are popular job titles related to Merchant Relationship Manager jobs in Virginia?

For Merchant Relationship Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Merchant Relationship Manager jobs in Virginia look for?

The top searched job categories for Merchant Relationship Manager jobs in Virginia are:

What cities in Virginia are hiring for Merchant Relationship Manager jobs?

Cities in Virginia with the most Merchant Relationship Manager job openings:

Merchant Relationship Manager jobs near you

Associate Merchant

Dollartree

Chesapeake, VA • On-site

$78K - $88K/yr

Full-time

Re-posted 6 days ago

Dollar Tree rating

4.5

Company rating: 4.5 out of 10

Based on 2,543 frontline employees who took The Breakroom Quiz

37th of 39 rated national retailers

Job description

Candidates must be authorized to work in the United States without the need for current or future visa sponsorship

Position Summary

The Associate Merchant partners with Buyers to develop and execute merchandise strategies that drive sales, margin, and inventory productivity. This role is responsible for supporting assortment planning, vendor management, and business analysis within a specific category or department.

Key Responsibilities

  • Collaborate with Buyers to build merchandise assortments and category strategies that meet sales and profitability goals

  • Analyze sales performance, trends, margins, and inventory to identify risks and opportunities

  • Execute financial plans including sales, margin, and inventory targets; monitor variances and recommend actions

  • Assist in assortment planning, item selection, and pricing strategies for assigned categories

  • Support vendor relationships, including negotiations, product selection, and performance evaluation

  • Develop and execute promotional strategies and monitor results

  • Conduct competitive analysis by shopping stores and evaluating market trends

  • Provide insights to support micro-merchandising and localization strategies

  • Partner with cross-functional teams (planning, allocation, replenishment, marketing) to ensure execution

  • Identify replenishment opportunities and manage lifecycle of key items

  • Prepare reports, forecasts, and presentations for leadership

Qualifications

  • Bachelor's degree (or equivalent experience) preferred

  • 3+ years of merchandising, buying, or retail experience (or 5+ years in combined planning/allocation roles)

  • Strong analytical skills with knowledge of retail math (sales, margin, inventory turns)

  • Experience with assortment planning and merchandising systems

  • Proficiency in Microsoft Excel and retail reporting tools

  • Strong communication, negotiation, and decision-making skills

Core Competencies

  • Merchandising and product trend analysis

  • Financial acumen (sales, margin, inventory management)

  • Strategic thinking and execution

  • Vendor management and negotiation

  • Cross-functional collaboration

  • Customer-focused mindset

Projected Salary: $78,500 - $88,500

Family Dollar is anequal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makeall employment decisions without regard to any protected status. We are committed tocomplying withthe Americans with Disabilities Act (ADA) and providing reasonableaccommodations to qualified individuals with disabilities.

Full time510 Volvo Parkway,Chesapeake,Virginia 23320BuyingFamily Dollar

What Dollar Tree employees say

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Hours and flexibility

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About Dollar Tree

Sourced by ZipRecruiter

With Dollar Tree and Family Dollar, we put value front and center for our customers. We do this by providing our customers with quality merchandise, amazing values, convenience, and a fun shopping experience. Whether you’re looking for the thrill of the hunt at Dollar Tree or shopping for your favorite brands at Family Dollar, you’re sure to find savings on a great selection of merchandise in our stores.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Chesapeake, VA, US

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