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Merchant Relationship Manager Jobs in Colorado (NOW HIRING)

What We're Looking For We're looking for a Merchant Success Manager to own the full post-sale merchant relationship--guiding e-commerce brands from onboarding through long-term growth on the Remark ...

Senior Product Manager

Denver, CO · On-site

$130K - $171K/yr

A Little About the Role The Senior Product Manager, Merchant Activation owns the merchant ... merchant relationship, used across Procare's CMS products and sales tooling * Own the merchant ...

Support commercial aspects for merchant accounts within the Mid-Market relationship portfolio; queries involving product, pricing, and contract negotiations. * Manage inbound client requests as a ...

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Merchant Relationship Manager information

See Colorado salary details

$29.4K

$84.9K

$147.7K

How much do merchant relationship manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for merchant relationship manager in Colorado is $84,863.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,100.00 and $110,900.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a Merchant Relationship Manager?

To thrive as a Merchant Relationship Manager, you need strong sales acumen, a solid understanding of payment processing, and typically a bachelor’s degree in business or a related field. Familiarity with CRM software, POS systems, and payment gateway platforms is highly valuable. Excellent communication, negotiation, and problem-solving skills help build trust and long-term partnerships with merchants. These skills are crucial for driving merchant satisfaction, retention, and business growth in a competitive payments landscape.

What is the role of a merchant relationship manager?

A merchant relationship manager is responsible for building and maintaining strong relationships with merchants or clients, ensuring their needs are met and fostering loyalty. They often analyze sales data, provide support, and collaborate with internal teams to optimize merchant performance and satisfaction.

What is the difference between Merchant Relationship Manager vs Sales Manager?

AspectMerchant Relationship ManagerSales Manager
Primary FocusManaging and nurturing relationships with merchants to ensure satisfaction and retentionDriving sales, acquiring new clients, and meeting revenue targets
Required SkillsCustomer service, communication, relationship management, industry knowledgeSales techniques, negotiation, leadership, target-driven mindset
Work EnvironmentClient-facing, account management, ongoing relationship developmentTeam management, sales strategy, prospecting and closing deals
Industry UsageCommon in payment processing, e-commerce, and merchant servicesWidespread across various industries including retail, tech, and services

While both roles involve client interaction, the Merchant Relationship Manager focuses on maintaining and strengthening existing merchant accounts, whereas the Sales Manager emphasizes acquiring new clients and increasing sales. Understanding these differences helps in choosing the right career path or job focus within the industry.

Is being a merchant relationship manager a stressful job?

A merchant relationship manager role can be stressful due to the need to maintain client satisfaction, meet sales targets, and handle complex negotiations. The job often requires strong communication skills, problem-solving abilities, and the ability to manage multiple accounts simultaneously, which can contribute to work-related stress.

How does a Merchant Relationship Manager typically collaborate with other departments to support merchant growth?

Merchant Relationship Managers frequently work alongside sales, marketing, product, and customer support teams to deliver comprehensive solutions for merchants. By coordinating with sales, they identify new partnership opportunities; with marketing, they help design promotional campaigns tailored to merchant needs; with product teams, they relay merchant feedback to guide development; and with customer support, they assist in resolving complex issues. This cross-functional collaboration ensures merchants receive consistent, high-quality service and helps drive mutual business growth.

What does a Merchant Relationship Manager do?

A Merchant Relationship Manager is responsible for building and maintaining strong partnerships with merchants or vendors, typically for banks, payment processors, or e-commerce platforms. Their role involves onboarding new merchants, addressing their needs, providing ongoing support, and ensuring smooth transaction processes. They also work to resolve issues, monitor merchant performance, and identify opportunities for growth or improvement in the business relationship.
What are popular job titles related to Merchant Relationship Manager jobs in Colorado? For Merchant Relationship Manager jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Merchant Relationship Manager jobs in Colorado look for? The top searched job categories for Merchant Relationship Manager jobs in Colorado are:
What cities in Colorado are hiring for Merchant Relationship Manager jobs? Cities in Colorado with the most Merchant Relationship Manager job openings:

Software Relationship Manager

Global Payments

Denver, CO • On-site

Full-time

Posted 16 days ago


Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Ready to take your careerglobal?

Make your mark with one of the biggest names in payments. At Global Payments, you help businesses grow by transforming how they accept and manage payments. As a B2B Outside Sales Representative on the Genius team, you bring innovative solutions directly to business owners and create a real, measurable impact on their day-to-day operations.

You will join a team powered by energy, curiosity, and shared success. You will learn from experienced people leaders, build meaningful connections, and grow your career in a global business that is always evolving. Every conversation you lead and every relationship you build moves the future of commerce forward.

In this role,you'lldrive new business, shape client success and own outcomes that increase revenue, improve operations, and create long-term value. You will lead the full sales cycle, influencedecision-makingand bring the power of Genius to life for businesses across your market.

Whatyou'llown

  • Drive new business growth by creating opportunities through field outreach, digitalengagementand local networking

  • Own the full sales cycle, turning conversations into revenue and delivering consistent results in your territory

  • Build trusted relationships with business owners, positioning yourself as a go-to advisor who understands their goals

  • Deliver compelling, value-driven presentations that show how Genius improves operations, increasesloyaltyand fuels growth

  • Shape your territory strategy using market insights, strengthening yourpipelineand accelerating deal momentum

  • Expand Global Payments' impact by introducing innovative solutions that help businessesoperatesmarter and grow faster

  • Strengthen long-term client value byidentifyingopportunities to expand solutions and deepen relationships

  • Spend up to 75% of your time in the field, creating meaningful, face-to-face connections that drive results

What you bring

  • At least one yearof success in B2B or business-to-consumer (B2C) outside sales, witha track recordof delivering results

  • Strong ability to communicate, present and negotiate, both in person and virtually

  • Confidence building relationships quickly andearning trust with business owners

  • A competitive, self-driven mindset with the energy to achieve and exceed goals

  • Ability to think like a client and connect solutions toreal businessoutcomes

  • Valid driver's license and comfort spending up to 75% of your time in the field

  • Residence within two hours of the territory to stay connected and responsive

It'sa bonus if you have

  • A proven ability to upsell and cross-sell existing merchants on new features, software add-ons, and hardware upgrades.

  • Experience working with the restaurant or retail industries is a plus.

  • Two full years of B2B Outside Sales experience, preferably in fintech, merchantservicesor Saas.

Ourperks- whatwe'llbring for you

We knowit'sbigger than just your career.It'syour life and your world.That'swhy we offer global benefits and programs to support you at every stage.Here'sa taste of what you can expect.

  • A competitive salary and benefits package that recognizes your contribution

  • Opportunities to grow your skills and build your career within a global business

  • Access to learning, development and on-the-job experiences that expand yourexpertise

  • A supportive, inclusive team environment where your ideas and input matter

  • Time to give back through community and charity initiatives

  • A global employeeassistanceprogram to support your wellbeing

  • Recognition through a global platform that celebrates your achievements.

https://jobs.globalpayments.com/en/why-global-payments/benefits/

What makes aGlobalpayer?

  • Globalpayersthink like a client, act like anownerand win as one team.We'recurious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, andit'sour passion that drives excellence in everything we set out to do.

  • Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

  • Does this sound like you? Then you sound like aGlobalpayer. Apply now to take your careerglobal.

Diversity and EEO Statements

Global Payments is an organization that stands against racism,intoleranceand injustice in all its forms - one that respects,honorsand celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice.

Global Payments is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Compensation

Ready to grow your career and your paycheck?Here'sthe breakdown

  • Base Salary pay is $50,000 per year.

  • Residual Income: Keepearning monthly from the accounts you build.

  • Annual On-TargetEarnings (OTE): $90k-150 plus

  • Your total compensation will depend on your skills, performance, and territory.

#LI-DC1

#LI-Hybrid

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com.