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Merchandise Operations Manager Jobs in New York (NOW HIRING)

West Marine

Operations Manager

West Islip, NY · On-site

$19.07/hr

Oversee operations in Hub locations as required. Duties/Responsibilities * Ensure inventory ... Plan and execute merchandising resets and maintain Planogram (POG) integrity. * Initiate and ...

Turing

Retail Operations Manager

Manhattan, NY · Remote

$100 - $150/hr

Write clear, structured solutions covering inventory management, staffing, merchandising, and performance optimization. * Evaluate AI-generated outputs for clarity, operational accuracy, and business ...

Hermès

Operations Manager, Manhasset

New York, NY · On-site

The Manager of Operations communicates trains and implements all company policies and ensures ... Ensure the timely movement of merchandise and adherence to all procedural guidelines including but ...

PetSmart

Retail Operations Manager

Greenburgh, NY

This role is accountable for merchandising and inventory management, pet care operations, opening and/or closing the store, leading associates, financial outcomes and maintaining a safe and organized ...

PetSmart

Retail Operations Manager

Greenburgh, NY

This role is accountable for merchandising and inventory management, pet care operations, opening and/or closing the store, leading associates, financial outcomes and maintaining a safe and organized ...

PetSmart

Retail Operations Manager

Greenburgh, NY · On-site

This role is accountable for merchandising and inventory management, pet care operations, opening and/or closing the store, leading associates, financial outcomes and maintaining a safe and organized ...

PetSmart Careers

Retail Operations Manager

Greenburgh, NY · On-site

$20.46 - $40.06/hr

This role is accountable for merchandising and inventory management, pet care operations, opening and/or closing the store, leading associates, financial outcomes and maintaining a safe and organized ...

Hermès

Operations Manager, Manhasset

New York, NY · On-site

The Manager of Operations communicates trains and implements all company policies and ensures ... Ensure the timely movement of merchandise and adherence to all procedural guidelines including but ...

Hermès

Operations Manager, Manhasset

New York, NY · On-site

The Manager of Operations communicates trains and implements all company policies and ensures ... Ensure the timely movement of merchandise and adherence to all procedural guidelines including but ...

PetSmart

Retail Operations Manager

Greenburgh, NY

This role is accountable for merchandising and inventory management, pet care operations, opening and/or closing the store, leading associates, financial outcomes and maintaining a safe and organized ...

PetSmart Careers

Retail Operations Manager

Greenburgh, NY

$20.46 - $40.06/hr

This role is accountable for merchandising and inventory management, pet care operations, opening and/or closing the store, leading associates, financial outcomes and maintaining a safe and organized ...

PetSmart

Retail Operations Manager

Greenburgh, NY · On-site

This role is accountable for merchandising and inventory management, pet care operations, opening and/or closing the store, leading associates, financial outcomes and maintaining a safe and organized ...

PetSmart

Retail Operations Manager

Greenburgh, NY

This role is accountable for merchandising and inventory management, pet care operations, opening and/or closing the store, leading associates, financial outcomes and maintaining a safe and organized ...

PetSmart

Retail Operations Manager

NY · On-site

$20.46 - $40.06/hr

This role is accountable for merchandising and inventory management, pet care operations, opening and/or closing the store, leading associates, financial outcomes and maintaining a safe and organized ...

PetSmart

Retail Operations Manager

Greenburgh, NY · On-site

This role is accountable for merchandising and inventory management, pet care operations, opening and/or closing the store, leading associates, financial outcomes and maintaining a safe and organized ...

Hermès

Operations Manager, Manhasset

New York, NY · On-site

The Manager of Operations communicates trains and implements all company policies and ensures ... Ensure the timely movement of merchandise and adherence to all procedural guidelines including but ...

MCG

Field Operations Manager

Bloomfield, NJ

We provide in store services to department stores, mass merchants and stand alone retailers throughout the United States and Puerto Rico. Manager of Field Operations Job Summary: Leads the strategic ...

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Merchandise Operations Manager information

What does a merchandise operations manager do?

A Merchandise Operations Manager oversees the buying, stocking, and presentation of products in a retail environment. They manage inventory levels, coordinate with suppliers, analyze sales trends, and ensure that merchandise is displayed effectively to maximize sales. This role often involves supervising a team, setting sales targets, and collaborating with other departments such as marketing and logistics to achieve business objectives. Their goal is to ensure the right products are available at the right time, in the right quantities, and presented in an appealing way to customers.

What are the key skills and qualifications needed to thrive as a merchandise operations manager, and why are they important?

To thrive as a Merchandise Operations Manager, you need expertise in inventory management, merchandising strategies, and retail operations, often supported by a degree in business or a related field. Familiarity with point-of-sale systems, inventory management software, and data analytics tools is typically required. Strong leadership, problem-solving abilities, and effective communication help drive team performance and cross-functional collaboration. These skills ensure efficient merchandise flow, optimal sales performance, and a positive customer experience in a competitive retail environment.

What are some common challenges faced by merchandise operations managers and how can they be addressed?

Merchandise Operations Managers often face challenges such as coordinating between multiple departments, managing inventory fluctuations, and ensuring timely product availability. Balancing the needs of sales, supply chain, and visual merchandising teams requires strong communication and problem-solving skills. Adopting data-driven inventory management tools and fostering open collaboration can help address these issues, leading to smoother operations and better sales outcomes.

What is the difference between Merchandise Operations Manager vs Merchandise Planner?

AspectMerchandise Operations ManagerMerchandise Planner
Primary FocusOversees daily merchandise operations, inventory management, and supply chain processesDevelops sales forecasts, inventory plans, and assortment strategies
Required SkillsOperations management, logistics, vendor relationsData analysis, forecasting, trend analysis
Work EnvironmentRetail stores, distribution centers, corporate officesCorporate offices, planning departments
Common Industry UsageRetail, wholesale, e-commerceRetail, fashion, consumer goods

The Merchandise Operations Manager focuses on managing the day-to-day operations and supply chain processes, ensuring products are available and inventory is optimized. In contrast, the Merchandise Planner concentrates on forecasting sales, planning inventory levels, and developing product assortments. Both roles are essential in retail but serve different functions within the merchandise lifecycle.

What are the most commonly searched types of Merchandise Operations jobs in New York?

The most popular types of Merchandise Operations jobs in New York are:

What are popular job titles related to Merchandise Operations Manager jobs in New York?

For Merchandise Operations Manager jobs in New York, the most frequently searched job titles are:

What job categories do people searching Merchandise Operations Manager jobs in New York look for?

The top searched job categories for Merchandise Operations Manager jobs in New York are:

What cities in New York are hiring for Merchandise Operations Manager jobs?

Cities in New York with the most Merchandise Operations Manager job openings:

Merchandise Operations Manager jobs near you
Infographic showing various Merchandise Operations Manager job openings in New York as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Operations Manager

US West Marine Products Inc.

West Islip, NY • On-site

$19.07/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Job Summary

Under limited supervision, this role assists in achieving the sales goals of the business unit. Responsibilities include training and reinforcing sales techniques for store Crew Members, ensuring excellent customer service, providing thorough sales and product training, and meeting/exceeding the annual sales goal. Our mission is to serve Boaters effectively, guiding them to leave with the right products for their needs. Each customer interaction is an opportunity to exceed expectations and foster loyalty. West Marine is a Drug-Free Workplace and an Equal Opportunity Employer.

Supervisory Responsibilities

  • Lead and develop the team to ensure excellent store operations.
  • Actively greet and engage customers to meet their boating needs.
  • Prioritize and plan to drive results and achieve business goals.
  • Equip Crew Members to handle diverse transactions for seamless customer experiences.
  • Oversee operations in Hub locations as required.

Duties/Responsibilities

  • Ensure inventory accuracy through perpetual counts, cycle counts, and other related activities.
  • Oversee execution of price changes and pricing audits.
  • Assist in strategies to grow customer count, loyalty memberships, and store traffic.
  • Plan and execute merchandising resets and maintain Planogram (POG) integrity.
  • Initiate and enforce operational and personnel policies.
  • Ensure payroll is accurate and timely.
  • Verify compliance with Asset Protection standards.
  • Maintain a safe and clean store environment.
  • Ensure adherence to all legal requirements.
  • Ensure the store and staff exemplify our brand and service standards.
  • Maintain knowledge through company and industry-sponsored training.
  • Available to work nights, weekends, and holidays based on business needs.
  • Complete all open Omni orders by end of day.
  • Serve as “Manager on Duty” during assigned shifts.
  • Perform other job-related responsibilities as assigned.

Additional Responsibilities May Include

  • Provide product knowledge and suggest additional items/services to customers.
  • Drive customer experience to meet their needs and improve Net Promoter Score (NPS).
  • Drive store conversion and add-on sales, including Plus Plans.
  • Ensure staff and store reflect our brand's service excellence.

Required Skills/Abilities

  • Excellent verbal and written skills.
  • Strong customer service and sales capabilities.
  • Attention to detail and effective time management.
  • Strong analytical abilities.
  • Effective supervisory and leadership skills.
  • Ability to prioritize and delegate tasks.
  • Proficient in Microsoft Office Suite or related software.

Education and Experience

  • High school diploma or equivalent.
  • Two years of related experience preferred.

Physical Requirements

  • Continuous standing and walking throughout the retail space.
  • Ability to wear and communicate through a headset continuously.
  • Frequent climbing, bending, stooping, and twisting.
  • Occasionally operate equipment, including forklifts.
  • Must be able to lift up to 50 pounds to shoulder height unassisted frequently.

Other Requirements

  • Minimum age of 18 years old.

West Marine offers a wide range of benefits, which include medical/dental/vision, various voluntary benefits, 401k, and paid time off. To view eligibility and additional information on these benefits, along with starting pay ranges for select states, please visit our benefits page at www.embbenefits.com/wm-home/. This position has a starting salary of $19.07/hr to 26.08/hr, depending on experience.

Join us at West Marine and help us provide the best boating experience for our customers!