Merchandise Operations Manager Jobs in Arkansas (NOW HIRING)

Your leadership, operational discipline, and ability to drive results make you a great fit for our Operations Manager position. Join our dynamic team today and find a rewarding career with a company that values you and all you bring to the table.

About Your Role:

As an Operations Manager at one of Dollar Tree's Distribution Centers, you'll partner with other leaders to oversee safe, clean, and efficient receiving, order filling, and shipping operations in a high-volume, multi-shift environment. You'll ensure work is performed according to SOPs while meeting productivity and quality goals and reinforcing Dollar Tree's culture of safety, sanitation, and customer service. Your day-to-day job duties include, but are not limited to, the following:

Distribution Center Operations:

• Coordinate and manage the filling of store orders, order selection, trailer loading, and related documentation

• Monitor loads to ensure merchandise is loaded according to quality and stability standards

• Coordinate and manage the flow of order selection functions from primary pick locations through outbound trailer close

• Assist in coordinating replenishment cycles to ensure timely restocking of primary pick locations

• Establish and monitor daily selecting and loading schedules to ensure adherence and proper resource utilization

Inbound Operations:

• Manage and coordinate the receipt, unloading, and checking of merchandise

• Monitor inbound loads to ensure unloading priorities are followed

• Coordinate the flow of reserve inventory from receiving docks to reserve locations

• Monitor reserve areas to ensure orderly and accurate storage of merchandise

• Establish and monitor daily receiving schedules to meet operational priorities and cost controls

Performance, Safety & Quality:

• Monitor and manage key productivity indicators including safety, financial, productivity, service, and people metrics

• Ensure accuracy, housekeeping, damage reduction, and safety through enforcement of company standards

• Foster a culture of safety, sanitation, integrity, and customer service

Leadership & Administration:

• Manage the development, implementation, and administration of operational policies, programs, and systems across all shifts

• Establish methods and procedures for departmental work activities and resolve operational issues

• Partner with Human Resources on hiring, training, mentoring, evaluating, and developing associates

• Carry out coaching, counseling, disciplinary actions, and employment recommendations as appropriate

• Share information and anticipate communication needs of distribution center associates

• Prepare operational statistics and reports for assigned functional areas

Judgment & Continuous Improvement:

• Perform work with minimal direction, exercising independent judgment and decision-making

• Evaluate current processes, methods, and SOPs and recommend continuous improvement initiatives

Your Required Skills and Experience:

• High school diploma or equivalent required

• Minimum of five (5) years of distribution center management or operations experience, or equivalent

• Good working knowledge of distribution center practices and procedures

• Strong leadership, administrative, organizational, managerial, and communication skills

• Strong analytical skills with the ability to interpret data and implement solutions

• Ability to make independent decisions, solve problems, and accept accountability

• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Access)

• Working knowledge of Warehouse Management Systems (WMS), such as AS400

• Flexibility to work various shifts based on business needs

Preferred Requirements:

• Bachelor's degree in business administration, logistics, or a related field

Our success is a team effort -

whenwe reach our goals, you'll be eligible for a yearly bonus!

Your Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

• Employee Assistance Program

• Retirement planswith matching contribution

• Employee Stock Purchase Program

• Educational Assistance

• Access to PerkSpot, an employee discount platform for goods and services

• And much more!

WhoWe Are:

At Dollar Tree, we make a difference in the lives of our customers every day by exceeding their expectations and delivering value-it's what our business is built on. Our associates play an important role in this commitment by embracing change and showing up for their teams and their communities.