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Mentoring Program Manager Jobs in Miami, FL (NOW HIRING)

Assembles, trains and mentors staff using internal and external resources. Preferred Qualifications * MSc Eng. or MBA or similar * Active P.E., PgMP, or PMP * Utility Manager or Program Manager with ...

Assembles, trains and mentors staff using internal and external resources. Preferred Qualifications * MSc Eng. or MBA or similar * Active P.E., PgMP, or PMP * Utility Manager or Program Manager with ...

LTG Program Manager We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to ... Mentor and develop project management team members, fostering a culture of continuous improvement ...

LTG Program Manager We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to ... Mentor and develop project management team members, fostering a culture of continuous improvement ...

LTG Program Manager We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to ... Mentor and develop project management team members, fostering a culture of continuous improvement ...

Provide training, coaching, mentoring to Program Management team to align and support client program expectations. Foster culture of inclusiveness and employee engagement that results in high team ...

Provide training, coaching, mentoring to Program Management team to align and support client program expectations. Foster culture of inclusiveness and employee engagement that results in high team ...

Sr Mgr, Program

Miami, FL · On-site

$110K - $111K/yr

Lead, mentor and provide overall direction to a small team of one to six resources, consisting of a Program Manager, Asst. Program Manager, Program Associate, and/or Coordinator that are responsible ...

Sr Mgr, Program

Miami, FL

$110K - $111K/yr

Lead, mentor and provide overall direction to a small team of one to six resources, consisting of a Program Manager, Asst. Program Manager, Program Associate, and/or Coordinator that are responsible ...

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Mentoring Program Manager information

See Miami, FL salary details

$36.8K

$102.8K

$150.2K

How much do mentoring program manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for mentoring program manager in Miami, FL is $102,780.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,000.00 and $126,700.00 per year, depending on experience, location, and employer.

What does a mentoring program manager do?

A Mentoring Program Manager is responsible for designing, implementing, and overseeing mentorship programs within an organization or educational institution. They recruit and train mentors and mentees, match participants based on their goals and needs, and ensure ongoing support throughout the mentorship process. Additionally, they evaluate the effectiveness of the program, collect feedback, and make improvements to help participants achieve personal or professional growth.

What are the key skills and qualifications needed to thrive as a mentoring program manager?

To thrive as a Mentoring Program Manager, you need expertise in program development, project management, and a background in education, human resources, or a related field. Familiarity with data management systems, learning management platforms, and program evaluation tools is often required. Excellent interpersonal skills, cultural sensitivity, and strong communication make someone stand out in this role. These competencies are essential for designing effective mentoring programs, measuring impact, and building meaningful connections between mentors and mentees.

How does a mentoring program manager typically measure the success of mentoring initiatives within an organization?

A Mentoring Program Manager usually assesses success through a combination of participant feedback, engagement metrics, goal achievement rates, and retention statistics. They often conduct surveys and gather qualitative feedback to evaluate participant satisfaction and areas for improvement. Additionally, tracking the completion of mentoring goals, professional development outcomes, and the overall impact on employee engagement helps determine the effectiveness of the program. Regular reporting and analysis allow for data-driven adjustments to enhance the program’s impact over time.

What is the difference between Mentoring Program Manager vs Mentoring Coordinator?

AspectMentoring Program ManagerMentoring Coordinator
ResponsibilitiesOversees program design, strategy, and overall management of mentoring initiativesCoordinates daily activities, matches mentors and mentees, and supports program logistics
Required CredentialsTypically requires a bachelor’s degree, experience in program management, and knowledge of mentoring practicesOften requires a high school diploma or bachelor’s degree, with focus on coordination and communication skills
Work EnvironmentWorks in organizational or educational settings, managing multiple projectsWorks closely with participants, handling scheduling and communication tasks

The Mentoring Program Manager focuses on strategic oversight and program development, while the Mentoring Coordinator handles day-to-day operations and participant support. Both roles are essential but differ in scope and responsibilities within mentoring programs.

What are popular job titles related to Mentoring Program Manager jobs in Miami, FL?

For Mentoring Program Manager jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Mentoring Program Manager jobs in Miami, FL look for?

The top searched job categories for Mentoring Program Manager jobs in Miami, FL are:

What cities near Miami, FL are hiring for Mentoring Program Manager jobs?

Cities near Miami, FL with the most Mentoring Program Manager job openings:

Infographic showing various Mentoring Program Manager job openings in Miami, FL as of June 2026, with employment types broken down into 3% As Needed, 46% Full Time, 31% Part Time, 1% Temporary, and 19% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $102,780 per year, or $49.4 per hour.

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago


Job description

Are you a strategic leader with a passion for IT service delivery and lifecycle program management? We are seeking a Program Manager to oversee and drive the successful delivery of IT services within customer IT lifecycle programs. This role ensures efficiency, quality, and alignment with business objectives while managing service-related processes, stakeholder engagement, and continuous improvement initiatives.
The ideal candidate combines strategic leadership with hands-on operational oversight-balancing high-level program management with the detail-oriented execution needed to navigate system constraints (ServiceNow) and customer-specific business rules.
We are looking for someone who will:
  • Take ownership of program success
  • Deep-dive into Excel data models and performance metrics
  • Drive process improvement and service alignment
This position will be based out of our corporate headquarters, in Fort Lauderdale, FL. The work hours are from 8:30a - 5:30p. Eastern time. Our benefit offerings include Medical, Dental, and Vision Insurance, 401k with Company match and PTO. (Remote candidates outside of the Fort Lauderdale area will be considered.)
This position involves working on client accounts that require U.S. Citizenship. This includes both on-site visits to secure locations and remote work related to those accounts.
Key Responsibilities
IT Service Delivery & Operations
  • Oversee end-to-end IT service delivery for the PCaaS program, including order processing, customer support and strategic initiatives.
  • Ensure compliance with customer business rules, SLAs, and audit requirements.
  • Manage inventory, returns, and B Stock redeployment to maximize cost savings and efficiency.
  • Ensuring accurate order processing, ticket reconciliation, and reporting.
  • Develop and refine ServiceNow workflows for fulfillment, returns, and queue management, ensuring accurate asset record creation and updates.
  • Implement IT service management best practices to drive operational efficiency.
  • Monitor service performance metrics and drive continuous improvement efforts.
Data, Reporting & Continuous Improvement
  • Build and maintain Excel data models, pivot tables, dashboards, and tracking tools to manage KPIs, scope, and schedules.
  • Reconcile data across ServiceNow, ERP, and customer CMDBs to ensure accuracy.
  • Produce customer-facing reports, including PMRs, QBRs, and executive summaries.
  • Identify gaps, risks, and process inefficiencies; implement improvement and automation initiatives where possible.
  • Create repeatable project plans with clear milestones, workstreams, and stakeholder responsibilities.
Stakeholder & Customer Engagement
  • Serve as the primary liaison between Future Tech, customers, depots, and third-party partners.
  • Provide timely communication on ticket status, order fulfillment, and returns management.
  • Facilitate regular stakeholder meetings, gather feedback, and align services with evolving business needs.
  • Act as an escalation point for ServiceNow or ERP workflow issues that impact execution.
Team Leadership & Development
  • Lead and mentor queue managers, order processors, depot managers, and technical specialists.
  • Ensure teams are trained on both customer-specific business rules and industry best practices.
  • Set clear goals, conduct performance reviews, and foster a culture of accountability and continuous improvement.
Service Management & Compliance
  • Implement ITIL-based frameworks for incident, problem, and change management.
  • Ensure IT service operations comply with organizational policies, security standards, and customer regulations.
  • Oversee break/fix, warranty management, and asset lifecycle processes.
  • Develop streamlined processes for cancellations, repairs, refurbishments, and disposal, including certificates of destruction and audit reporting.
Innovation & Optimization
  • Continuously assess service performance, implementing technology and process improvements.
  • Stay informed on emerging IT service and PCaaS trends, leveraging them to enhance program delivery.
Qualifications & Requirements
Experience
  • 5+ years of experience in IT service delivery, program management, or PC lifecycle services, with a strong focus on global operations and customer engagement.
  • Proven ability to manage both high-level strategy and detailed operational execution.
  • Hands-on experience with ServiceNow workflows and ERP processes (or similar systems).
  • Strong background in reporting, data analysis, and executive-level communication.
  • This position involves working on client accounts that require U.S. Citizenship. This includes both on-site visits to secure locations and remote work related to those accounts.
Education & Certifications
  • Bachelor's degree.
  • ITIL Foundation certification (preferred).
  • PMP certification is a plus.
Skills & Proficiencies
  • Advanced Microsoft Excel (pivot tables, VLOOKUP, data modeling).
  • Familiarity with asset lifecycle logistics.
  • Strong leadership and stakeholder management skills, with the ability to translate technical complexity into business insight.
  • Analytical, detail-oriented, and able to thrive in high-pressure environments.
  • Customer-focused mindset with a commitment to continuous improvement.

About Future Tech Enterprise, Inc.
Future Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization.
Why Join Future Tech
  • Influence the future of a rapidly evolving enterprise technology leader.
  • Collaborate with industry giants and public sector innovators to co-create impactful solutions.
  • Enjoy a dynamic, entrepreneurial culture with a clear executive mandate for innovation.

#LI-remote #FutureTechJobs
Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.