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Membership Service Jobs (NOW HIRING)

$15.50 - $19.50/hr

Under the direction of the MSC Membership Director, the Member Service Center Specialist will build personalized relationships that will provide administrative support for the YMCA of Metro Atlanta ...

$12.50 - $16.25/hr

We are looking for a Membership Service Team Member to join our team at the Y! We spend our days positively impacting the community around us. We help members reach their potential, enact goals, and ...

$12.50 - $16.25/hr

We are looking for a Membership Service Team Member to join our team at the Y! We spend our days positively impacting the community around us. We help members reach their potential, enact goals, and ...

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Membership Service information

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How much do membership service jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for membership service in the United States is $20.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.28 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

In membership services, high-paying roles such as senior account managers or sales directors can earn around $4,000 weekly through commissions and bonuses, often requiring strong communication skills and experience rather than a degree. Other high-earning opportunities may include entrepreneurial ventures or specialized consulting, which depend on skills, network, and performance. These roles typically demand significant experience, self-motivation, and industry knowledge.

What is the difference between Membership Service vs Customer Service?

AspectMembership ServiceCustomer Service
Required CredentialsTypically no formal certifications, but knowledge of membership programs helpfulOften requires communication or customer relations training
Work EnvironmentMembership organizations, clubs, associationsRetail, call centers, service industries
Employer & Industry UsageUsed in clubs, gyms, professional associationsUsed across various industries including retail, hospitality
Search & Comparison IntentUnderstanding roles related to managing membershipsFocus on resolving customer issues and inquiries

Membership Service primarily involves managing member accounts, renewals, and engagement within organizations like clubs or associations. Customer Service has a broader scope, focusing on assisting customers with products, services, and resolving issues across many industries. While both roles require strong communication skills, Membership Service is specialized in membership management, whereas Customer Service emphasizes general client support.

What is the role of member services?

The role of member services involves assisting members with their inquiries, managing accounts, and providing support to ensure a positive experience. Members services professionals often handle communication, resolve issues, and maintain member engagement using customer service skills and relevant tools. Their goal is to enhance member satisfaction and loyalty.

Is a CSA job stressful?

A Membership Service role can involve handling customer inquiries, managing memberships, and resolving issues, which may lead to stress during busy periods or when dealing with difficult customers. The level of stress depends on the work environment, workload, and individual skills in communication and problem-solving.

How can I make 2000 a week working from home?

A Membership Service role typically offers part-time or hourly pay and may not directly provide $2000 weekly income. To reach that level, individuals often combine multiple remote jobs, develop specialized skills, or pursue high-paying freelance opportunities in customer support, account management, or consulting. Building experience, certifications, and a strong client base can help increase earnings in remote service roles.
What cities are hiring for Membership Service jobs? Cities with the most Membership Service job openings:
What are the most commonly searched types of Membership Service jobs? The most popular types of Membership Service jobs are:
What states have the most Membership Service jobs? States with the most job openings for Membership Service jobs include:
Infographic showing various Membership Service job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,598 per year, or $21 per hour.
Membership Service Representative

Membership Service Representative

YMCA OF METRO ATLANTA

Alpharetta, GA • On-site

Part-time

Re-posted 25 days ago


YMCA Of Metro Atlanta rating

5.7

Company rating: 5.7 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

566th of 710 rated non-profit organizations


Job description

As a thought-leader and best-in-class provider in education, wellness, youth development, and community-building, The YMCA of Metro Atlanta is one of the oldest and most essential non-profits serving in Atlanta. Today, we're looking for you to join us as we carry out our mission to positively impact lives and communities across the state.
At the Y, we're an association of like-minded people (staff, volunteers, and members), on the forefront of a movement to ensure that everyone -- especially children -- experience an equal opportunity to reach their full potential. In the course of a year, we provide more than 3,000 children, ages 6 weeks through Pre-K with high-quality literacy and STEAM-infused learning; give 58,000 youth and teens access to sports, aquatics, day and resident camps, teen leadership development programs, and employment opportunities; provide over 200,000 members with programs, services, and facilities to enjoy connection and maintain wellness regardless of age; and engage over 25,000 volunteers and donors from across Atlanta to share in the gift of supporting their communities.
NATURE AND SCOPE:
Under the direction of the Membership Director, a Member Service Representative is responsible for efficiently and effectively carrying out the duties and functions of the Member Service area.
RESPONSIBILITIES (including, but not limited to):
  • Provide excellent service to members, guests, and program participants in the branch and on the phone, contributing to member retention.
  • Welcome members as they enter and leave the YMCA.
  • Greet, engage, and/or provide tours to prospective members and program participants.
  • Support and/or is directly involved in the sale of memberships and/or program registrations.
  • Actively develop, educates, and owns the knowledge base to quickly respond to member, prospective member, and program member questions.
  • Take steps to building committed and connected relationships with members, volunteers, and collaborative partners.
  • Directly handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.
  • Implements the YMCA safety protocols related to branch operations.
  • Provide a leadership role in ensuring member/staff adherence to the safety protocols, with a commitment to positive member and staff safety.
  • Maintain branch and association certifications in CPR/AED, Blood-borne Pathogens, branch orientation, and Branch Emergency procedures.
  • Maintain privacy requirements by not sharing personal information about members including, but not limited to, phone numbers, addresses, program participation, financial information, or personal situations.
  • Adhere to, and implement, all policies and procedures listed in the training manual and as new policies are implemented.
  • Communicate in a positive manner with members, guests, program participants and volunteers. Provide appropriate assistance as needed.
  • Assist in annual branch Why It Matters Campaign. Achieve individual and team goals as related to the campaign.
  • Attend all staff meetings and trainings, as required.

REQUIREMENTS:
  • A working knowledge of computers (MS Word, MS Excel)
  • Ability to handle multiple tasks, work independently, problem solve, and possess effective time management skills
  • High degree of human relation skills: Ability to effectively communicate and manage information to peers, staff, and volunteers
  • Ability to establish, collaborate and maintain relationships with staff, YMCA members, volunteers, schools, and public

PREFERRED REQUIREMENTS:
  • 1+ years of experience in work relating to customer service, either paid or volunteer
  • SPIRIT helpful
  • Previous YMCA or non-profit experience

WORK ENVIRONMENT & PHYSICAL DEMANDS:
Bending, stooping, standing, lifting, seeing, hearing, keyboard input, sitting.
Employment and Benefits package for this job posting is offered through the YMCA of Metropolitan Atlanta, Inc.
Employment Requirement:
  • Ability to pass a pre-employment background check including Criminal Record check, Drug Screening, motor vehicle record (MVR) and reference check according to company policy.
  • Must be legally eligible to work in the US without current or future sponsorship.

This job posting is subject to change at any time.
The YMCA of Metropolitan Atlanta offers excellent benefits and career opportunities as part of our culture of excellence. The opportunities to serve are vast, and we're looking for like minded people, who share our values of CARING, HONESTY, RESPECT, and RESPONSIBILITY to join us and do their best work.
The YMCA of Metropolitan Atlanta does not discriminate in employment opportunities or practices based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristics protected by law.
Location:
Ed Isakson / Alpharetta YMCA

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