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Membership Service Associate Jobs (NOW HIRING)

YMCA of Upper Palmetto

Membership Service Associate

SC · On-site

$14.75 - $19.50/hr

Membership Service Associate-Part Time POSITION SUMMARY: Part Time The Member Service Associate is responsible for providing the members and public with accurate information on YMCA programs and ...

YMCA

Full Time Opener - North YMCA

Wichita, KS · On-site

$12.50 - $15.25/hr

Under the direction of the Membership/Senior Program Director, the Membership Service Associate will provide leadership through excellent customer service by having a clear knowledge of YMCA programs ...

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How much do membership service associate jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for membership service associate in the United States is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Membership Service Associate vs Customer Service Representative?

AspectMembership Service AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentFitness centers, clubs, associations, or membership-based organizationsCall centers, retail, corporate offices, or service industries
Employer & Industry UsageUsed mainly in membership-based organizations like gyms, clubs, or associationsCommon across various industries including retail, telecom, and hospitality
Common Search & Comparison IntentYesYes

The main difference between a Membership Service Associate and a Customer Service Representative lies in their work environment and focus. Membership Service Associates primarily work in membership-based organizations, handling member inquiries and managing memberships. Customer Service Representatives work across diverse industries, providing general customer support. While both roles require strong communication skills and similar credentials, their specific duties and settings differ.

What is a membership associate?

A membership associate is a customer service professional who manages member accounts, processes memberships, and assists with inquiries related to membership benefits. They often work in organizations like gyms, clubs, or associations, using tools such as CRM software to ensure member satisfaction and retention.

What is a member services associate?

A member services associate is a professional who assists members or clients by providing information, resolving issues, and managing accounts. They often work in customer service environments, using communication skills and familiarity with membership management systems to ensure member satisfaction.

What jobs pay 4000 a week without a degree?

A Membership Service Associate typically does not earn $4,000 weekly; such high earnings without a degree are uncommon in this role. Jobs that can pay this amount often include sales, real estate, or specialized trades like commercial diving or certain entrepreneurial ventures, which may require experience, certifications, or licenses rather than formal degrees.

Is a CSA job stressful?

A Membership Service Associate role can be stressful at times due to handling customer inquiries, managing memberships, and meeting service standards. The level of stress often depends on the work environment, workload, and communication skills required. Good organizational skills and the ability to stay calm under pressure can help manage stress in this position.
What cities are hiring for Membership Service Associate jobs? Cities with the most Membership Service Associate job openings:
What are the most commonly searched types of Membership Service jobs? The most popular types of Membership Service jobs are:
What states have the most Membership Service Associate jobs? States with the most job openings for Membership Service Associate jobs include:
Membership Service Associate jobs near you

Membership Service Associate

YMCA of Upper Palmetto

Rock Hill, SC • On-site

$13.75 - $18.25/hr

Part-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Membership Service Associate-Part Time
POSITION SUMMARY:
Part Time
The Member Service Associate is responsible for providing the members and public with accurate information on YMCA programs and policies. The Member Services Associate administers the procedures and policies of the Front Desk and member services area. The Member Services Associate will assist with various activities such as special events, and other activities that occur on various occasions.
  • Greet all members and public with a smile
  • Responsible for on line receipting of memberships, program registration, etc.
  • Answer phone calls promptly with courtesy and be able to answer information about membership and programs to members and program participants and/or direct calls appropriately.
  • Maintain and account for daily cash drawer.
  • Forward accurate information to members and potential members by means of phone, mail, email, fax, etc.
  • Distribute balls, towels, racquets and other items on loan from YMCA using the proper method if appropriate for your Branch
  • Basic housekeeping in the Front Office and other areas of the YMCA as needed.
  • Other duties as needed pertaining to member services or related areas.
  • Be enthusiastic while giving tour of the facility paying particular attention to the areas the potential member may be interested in and answer all questions they may have.
  • Control members entering the building through the access control system.
  • If the shift requires opening and closing the YMCA follow procedures which may include: unlocking and locking all appropriate doors, counting the cash drawer; insuring that saunas are on, off and checking the facility for members in the building.
  • Other duties as required.

Qualifications:
  • High school diploma or equivalent preferred.
  • Must be at least 18 years of age.
  • Strong public relations and interpersonal skills.
  • General clerical and computer skills.
  • Ability to communicate with people of all levels.
  • Have a positive attitude and desire to achieve the mission of the Upper Palmetto YMCA.
  • CPR, First Aid and AED certifications required within 30 days of employment.
  • Ability to respond to safety and emergency situations
  • Critical thinking & decision making
  • Emotional maturity
  • Physical Requirements; carrying, seeing, hearing, speaking, running, crouching, lifting (25lbs) and walking.

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