ZipRecruiter

Log In

1

Membership Service Associate Jobs in Missouri (NOW HIRING)

next page

Showing results 1-20

All JobsMembership Service Associate JobsMembership Service Associate Jobs in Missouri

Membership Service Associate information

What is the difference between Membership Service Associate vs Customer Service Representative?

AspectMembership Service AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentFitness centers, clubs, associations, or membership-based organizationsCall centers, retail, corporate offices, or service industries
Employer & Industry UsageUsed mainly in membership-based organizations like gyms, clubs, or associationsCommon across various industries including retail, telecom, and hospitality
Common Search & Comparison IntentYesYes

The main difference between a Membership Service Associate and a Customer Service Representative lies in their work environment and focus. Membership Service Associates primarily work in membership-based organizations, handling member inquiries and managing memberships. Customer Service Representatives work across diverse industries, providing general customer support. While both roles require strong communication skills and similar credentials, their specific duties and settings differ.

What is the highest paying job in the fitness industry?

In the fitness industry, high-paying roles for a Membership Service Associate include positions such as fitness director, personal trainer with advanced certifications, or facility manager, which often offer higher salaries due to increased responsibilities and expertise. These roles typically require relevant certifications, experience, and leadership skills. Salaries can vary based on location, employer, and level of experience.

What does a service associate do at a gym?

A Membership Service Associate at a gym is responsible for assisting members with sign-ups, membership inquiries, and account management. They handle customer service tasks, process payments, and may promote gym programs or memberships to new and existing clients. Strong communication skills and familiarity with membership management software are often required.

Is CSR a good entry level position?

A Customer Service Representative (CSR) role is often considered a good entry-level position because it develops communication, problem-solving, and customer management skills. It typically requires minimal prior experience and can serve as a stepping stone to other roles in sales, management, or specialized customer support.

What is a membership sales associate job description?

A membership sales associate is responsible for promoting and selling memberships to customers, providing information about membership benefits, and assisting with sign-up processes. They often use customer service skills and sales techniques, and may work with CRM tools to track leads and memberships. The role typically requires good communication skills and a knowledge of the organization's offerings.
What cities in Missouri are hiring for Membership Service Associate jobs? Cities in Missouri with the most Membership Service Associate job openings:
Membership Service Associate jobs near you
Membership Service Associate (Front Desk Staff) - Bayer YMCA

Membership Service Associate (Front Desk Staff) - Bayer YMCA

GATEWAY REGION YMCA

Saint Louis, MO • On-site

$15 - $17/hr

Part-time

Retirement

Posted 20 days ago

Job description

Description
  • Partner with the branch management team to implement membership policies (SOP's) and all systems that support branch membership, program and marketing objectives.
  • Enter membership and program registration data into HRIS operating system
  • Greet and engage with members and ensure all guests and program participants have been verified in Raptor before entering branch.
  • Process all HRIS operating system transactions with accuracy and perform daily close out and drawer count
  • Participate and recruit participants for member challenges also known as member visit drivers.
  • Suggest procedures or standards to improve efficiency and productivity at the Welcome Center.
  • Ensures established processes for touring and following up with membership inquiries are followed.
  • Assist with the attainment of membership department strategic plan goals.
  • Provide feedback and offer solutions regarding gaps in service and/or member concerns.
  • Work continually towards self-development to stay current on customer service, sales, and "Leader" procedures & practices.
  • Respond to member and guest inquiries and problem solve via phone or in person using Listen First skills
  • Effectively handle conflict and member complaints, with the support of the center Membership Director
  • Performs all other duties as assigned.

The YMCA Welcomes a Diverse Workforce
Equal Opportunity Employer M/F/D/V
The Gateway Region YMCA strictly follows a zero tolerance policy regarding child abuse.
Requirements
  • High school diploma and or GED required
  • Excellent interpersonal and problem solving skills.
  • Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
  • Previous customer service, sales or related experience.
  • Basic knowledge of computers.

Full Compensation Package (when applicable):
  • 403(b) Retirement Savings
  • Retirement fund of 12% per pay period after completing 1,000 hours of service during any two 12-month period.
  • 20% Discount on tuition at Missouri Baptist University
  • Free individual membership to YMCA nationwide
  • Discounts on YMCA programs
  • Discounts on YMCA Childcare
Gateway Region YMCA logo

About Gateway Region YMCA

Sourced by ZipRecruiter

Gateway Region YMCA, based in Saint Louis, MO, operates within the non-profit industry, offering a multitude of life-enhancing services and programs to communities in and around Missouri. Born out of a rich historical tradition dating back to 1853, the organization stands today as an embodiment of inclusivity, community service, and personal development. The core mission of Gateway Region YMCA is to foster stronger communities by advocating healthy living, youth development, and social responsibility. This mission is accomplished through a wide range of programs, including after-school care, summer camps, health and wellness programs, and community development initiatives.

Industry

Non-profits

Company size

501 - 1,000 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1853

Social media

FacebookTwitter

View All Gateway Region YMCA Jobs

Apply