ZipRecruiter

Log In

1

Membership Service Associate Jobs in Missouri (NOW HIRING)

next page

Showing results 1-20

All JobsMembership Service Associate JobsMembership Service Associate Jobs in Missouri

Membership Service Associate information

What is the difference between Membership Service Associate vs Customer Service Representative?

AspectMembership Service AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentFitness centers, clubs, associations, or membership-based organizationsCall centers, retail, corporate offices, or service industries
Employer & Industry UsageUsed mainly in membership-based organizations like gyms, clubs, or associationsCommon across various industries including retail, telecom, and hospitality
Common Search & Comparison IntentYesYes

The main difference between a Membership Service Associate and a Customer Service Representative lies in their work environment and focus. Membership Service Associates primarily work in membership-based organizations, handling member inquiries and managing memberships. Customer Service Representatives work across diverse industries, providing general customer support. While both roles require strong communication skills and similar credentials, their specific duties and settings differ.

What is the role of a Membership Service Associate?

A Membership Service Associate is responsible for assisting members with account inquiries, processing memberships, and providing excellent customer service. They often use customer management software and need strong communication skills to address member needs effectively.

What is a membership service associate?

A membership service associate is a professional responsible for assisting members with account management, inquiries, and service needs. They often work in customer service environments, using communication skills and knowledge of membership programs to ensure member satisfaction and retention.
What cities in Missouri are hiring for Membership Service Associate jobs? Cities in Missouri with the most Membership Service Associate job openings:
Membership Service Associate jobs near you

Membership Service Associate (Front Desk Staff) - RiverChase YMCA

GATEWAY REGION YMCA

Fenton, MO • On-site

$15 - $17/hr

Part-time

Retirement

Re-posted 3 days ago

Job description

Description
  • Partner with the branch management team to implement membership policies (SOP's) and all systems that support branch membership, program and marketing objectives.
  • Enter membership and program registration data into HRIS operating system
  • Greet and engage with members and ensure all guests and program participants have been verified in Raptor before entering branch.
  • Process all HRIS operating system transactions with accuracy and perform daily close out and drawer count
  • Participate and recruit participants for member challenges also known as member visit drivers.
  • Suggest procedures or standards to improve efficiency and productivity at the Welcome Center.
  • Ensures established processes for touring and following up with membership inquiries are followed.
  • Assist with the attainment of membership department strategic plan goals.
  • Provide feedback and offer solutions regarding gaps in service and/or member concerns.
  • Work continually towards self-development to stay current on customer service, sales, and "Leader" procedures & practices.
  • Respond to member and guest inquiries and problem solve via phone or in person using Listen First skills
  • Effectively handle conflict and member complaints, with the support of the center Membership Director
  • Performs all other duties as assigned.

The YMCA Welcomes a Diverse Workforce
Equal Opportunity Employer M/F/D/V
The Gateway Region YMCA strictly follows a zero tolerance policy regarding child abuse.
Requirements
  • High school diploma and or GED required
  • Excellent interpersonal and problem solving skills.
  • Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
  • Previous customer service, sales or related experience.
  • Basic knowledge of computers.

Full Compensation Package (when applicable):
  • 403(b) Retirement Savings
  • Retirement fund of 12% per pay period after completing 1,000 hours of service during any two 12-month period.
  • 20% Discount on tuition at Missouri Baptist University
  • Free individual membership to YMCA nationwide
  • Discounts on YMCA programs
  • Discounts on YMCA Childcare
Gateway Region YMCA logo

About Gateway Region YMCA

Sourced by ZipRecruiter

Gateway Region YMCA, based in Saint Louis, MO, operates within the non-profit industry, offering a multitude of life-enhancing services and programs to communities in and around Missouri. Born out of a rich historical tradition dating back to 1853, the organization stands today as an embodiment of inclusivity, community service, and personal development. The core mission of Gateway Region YMCA is to foster stronger communities by advocating healthy living, youth development, and social responsibility. This mission is accomplished through a wide range of programs, including after-school care, summer camps, health and wellness programs, and community development initiatives.

Industry

Non-profits

Company size

501 - 1,000 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1853

Social media

FacebookTwitter

View All Gateway Region YMCA Jobs

Apply