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Membership Service Associate Jobs (NOW HIRING)

YMCA

Director Of Membership & Retention

Wichita, KS · On-site

$65K - $80K/yr

JOB RESPONSIBILITIES 1. Routinely work in all association branches to evaluate service quality of branch level Membership Service Associates and Membership Directors. Ensuring standards are in place ...

YMCA

Member Service Associate - West

Wichita, KS · On-site

$13.25 - $17.75/hr

Under the direction of the Membership/Senior Program Director, the Membership Service Associate will provide leadership through excellent customer service by having a clear knowledge of YMCA programs ...

Helpware

(UMA) Membership Service Advocate

Orlando, FL

$16/hr

Membership Service Advocate | Orlando, FL | Onsite Position Summary: This position is dedicated to ... An associate degree is a plus, with preference given to candidates who have completed coursework or ...

Woodrow Fitness All Jobs

Membership Desk Associate

Lebanon, NH · On-site

$14.75 - $18.75/hr

Membership Service Manager Position Overview: The Membership Associate is the primary customer service contact for all members, guests, or employees. As such, you are considered the "Director of ...

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Membership Service Associate information

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$9

$19

$31

How much do membership service associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for membership service associate in the United States is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Membership Service Associate vs Customer Service Representative?

AspectMembership Service AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentFitness centers, clubs, associations, or membership-based organizationsCall centers, retail, corporate offices, or service industries
Employer & Industry UsageUsed mainly in membership-based organizations like gyms, clubs, or associationsCommon across various industries including retail, telecom, and hospitality
Common Search & Comparison IntentYesYes

The main difference between a Membership Service Associate and a Customer Service Representative lies in their work environment and focus. Membership Service Associates primarily work in membership-based organizations, handling member inquiries and managing memberships. Customer Service Representatives work across diverse industries, providing general customer support. While both roles require strong communication skills and similar credentials, their specific duties and settings differ.

What is the role of a Membership Service Associate?

A Membership Service Associate is responsible for assisting members with account inquiries, processing memberships, and providing excellent customer service. They often use customer management software and need strong communication skills to address member needs effectively.

What is a membership service associate?

A membership service associate is a professional responsible for assisting members with account management, inquiries, and service needs. They often work in customer service environments, using communication skills and knowledge of membership programs to ensure member satisfaction and retention.
What cities are hiring for Membership Service Associate jobs? Cities with the most Membership Service Associate job openings:
What are the most commonly searched types of Membership Service jobs? The most popular types of Membership Service jobs are:
What states have the most Membership Service Associate jobs? States with the most job openings for Membership Service Associate jobs include:
Membership Service Associate jobs near you

Membership Service Associate (Front Desk Staff) - Emerson YMCA

YMCA

Ferguson, MO • On-site

$12.50 - $15.75/hr

Part-time

Posted 5 days ago

YMCA rating

6.1

Company rating: 6.1 out of 10

Based on 1,987 frontline employees who took The Breakroom Quiz

570th of 770 rated non-profit organizations

Job description

  • Partner with the branch management team to implement membership policies (SOP's) and all systems that support branch membership, program and marketing objectives.
  • Enter membership and program registration data into HRIS operating system
  • Greet and engage with members and ensure all guests and program participants have been verified in Raptor before entering branch.
  • Process all HRIS operating system transactions with accuracy and perform daily close out and drawer count
  • Participate and recruit participants for member challenges also known as member visit drivers.
  • Suggest procedures or standards to improve efficiency and productivity at the Welcome Center.
  • Ensures established processes for touring and following up with membership inquiries are followed.
  • Assist with the attainment of membership department strategic plan goals.
  • Provide feedback and offer solutions regarding gaps in service and/or member concerns.
  • Work continually towards self-development to stay current on customer service, sales, and "Leader" procedures & practices.
  • Respond to member and guest inquiries and problem solve via phone or in person using Listen First skills
  • Effectively handle conflict and member complaints, with the support of the center Membership Director
  • Performs all other duties as assigned.

The YMCA Welcomes a Diverse Workforce

Equal Opportunity Employer M/F/D/V

The Gateway Region YMCA strictly follows a zero tolerance policy regarding child abuse.

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