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Membership Development Manager Jobs in Washington

YMCA

Association Director Of Membership

Washington, DC · On-site

$95K - $100K/yr

Strong strategic planning and project management skills. * Demonstrated success growing revenue and ... Initiates the development of relationships with influential leaders to impact and strengthen the ...

Talent Leverage

Site Director

Washington, DC · On-site

... management, fundraising, membership development, and Board development (as required) Additional Responsibilities Purchase or approve purchase of supplies and equipment. Work with staff on special ...

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See Washington salary details

$12.5K

$81K

$120.6K

How much do membership development manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for membership development manager in Washington is $81,011.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,900.00 and $105,900.00 per year, depending on experience, location, and employer.

How does a Membership Development Manager typically collaborate with other departments to achieve membership growth goals?

A Membership Development Manager regularly partners with marketing, events, and customer service teams to design and implement strategies that attract and retain members. This collaborative approach ensures that membership campaigns are well-coordinated and aligned with the organization’s overall objectives. Team meetings and cross-departmental projects are common, allowing the Membership Development Manager to share insights from member feedback and data analysis, and to work together on initiatives such as promotional events or targeted outreach programs. Effective communication and teamwork are key to successfully driving membership growth.

What is the difference between Membership Development Manager vs Membership Coordinator?

AspectMembership Development ManagerMembership Coordinator
Primary FocusStrategic growth and retention of membersAdministrative support and member engagement
ResponsibilitiesDeveloping membership strategies, building relationships, overseeing programsProcessing memberships, answering inquiries, maintaining records
Required SkillsSales, relationship management, strategic planningCustomer service, organization, communication
Work EnvironmentOffice-based, meetings, outreach eventsOffice or remote, administrative tasks

The Membership Development Manager focuses on strategic initiatives to grow and retain members, while the Membership Coordinator handles day-to-day administrative tasks and member support. Both roles are essential in membership organizations but differ in scope and responsibilities.

What does a Membership Development Manager do?

A Membership Development Manager is responsible for growing and maintaining an organization's membership base. They develop strategies to attract new members, retain current members, and enhance member engagement through events, communications, and benefits. This role often involves analyzing membership data, coordinating outreach campaigns, and working closely with other departments to ensure members' needs are met. Ultimately, their goal is to increase membership numbers and foster a strong, active community within the organization.

What are the key skills and qualifications needed to thrive as a Membership Development Manager, and why are they important?

To thrive as a Membership Development Manager, you need strong sales, marketing, and relationship-building skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM systems, email marketing platforms, and data analytics tools is typically required. Outstanding interpersonal communication, negotiation, and organizational skills help set top performers apart. These capabilities drive effective member recruitment, retention, and engagement, which are critical to the organization's growth and sustainability.
What are the most commonly searched types of Membership Development jobs in Washington? The most popular types of Membership Development jobs in Washington are:
What are popular job titles related to Membership Development Manager jobs in Washington? For Membership Development Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Membership Development Manager jobs in Washington look for? The top searched job categories for Membership Development Manager jobs in Washington are:
Membership Development Manager jobs near you
Association Director Of Membership

Association Director Of Membership

YMCA

Washington, DC • On-site

$95K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

YMCA rating

6.1

Company rating: 6.1 out of 10

Based on 1,981 frontline employees who took The Breakroom Quiz

503rd of 707 rated non-profit organizations

Job description

Help Build Communities Where Everyone Can Achieve, Belong, and Thrive
Job Description
The YMCA of Metropolitan Washington is seeking a mission-driven Association Director of Membership to lead Association-wide membership growth, engagement, retention, and member experience strategies. Reporting to the Chief Growth Officer, this role partners with branch and Association leaders to develop best practices, strengthen member services, and drive sustainable membership and revenue growth.
The ideal candidate is a strategic and collaborative leader who enjoys developing people, using data to drive decisions, building strong relationships, and creating exceptional member experiences that strengthen communities.
If you're passionate about helping people thrive while leading high-performing teams and driving organizational excellence, we invite you to join our team.
Qualifications
  • Bachelor's degree required, Advanced degree preferred.
  • Five or more years of progressive leadership experience in membership, operations, customer experience, hospitality, sales, or nonprofit leadership.
  • Experience leading multi-site or multi-unit operations preferred.
  • Strong strategic planning and project management skills.
  • Demonstrated success growing revenue and improving customer engagement.
  • Excellent communication and relationship-building abilities.
  • Passion for developing people and building high-performing teams.
  • Commitment to the YMCA mission and values.

Essential Functions
Lead Membership Growth
  • Lead the implementation Association-wide membership growth strategies.
  • Increase lead generation, prospect engagement, and membership conversion.
  • Strengthen referral programs, corporate memberships, and grassroots marketing.
  • Partner with Marketing to execute integrated membership campaigns.

Elevate the Member Experience
  • Improve member onboarding and engagement.
  • Increase retention through meaningful relationship-building strategies.
  • Support Association-wide member engagement events and community-building initiatives.
  • Improve Net Promoter Score and member satisfaction across all branches.
  • Expand member participation in YMCA programs, volunteerism, and philanthropy.

Build High-Performing Teams
  • Coach and develop Membership Directors throughout the Association.
  • Establish consistent operating standards and best practices.
  • Lead Association-wide training in customer service, Cause-Driven Tours, membership engagement, and relationship-based membership practices.
  • Foster a culture of accountability, collaboration, and continuous improvement.

Strengthen Operations
  • Partner with Membership Administration to optimize systems, reporting, and membership technology.
  • Partner with Human Resources to support effective membership staffing and talent development.
  • Ensure consistent implementation of Association-wide membership policies and partnerships.
  • Monitor performance metrics and identify opportunities for improvement

Cause-Driven Leadership Competencies
  • Mission Advancement: Incorporates the Y's mission and values into the organization's vision and strategies. Ensures community engagement; promotes the global nature of the Y. Leads a culture of volunteerism, ensuring engagement, inclusion, and ownership.
  • Collaboration: Initiates the development of relationships with influential leaders to impact and strengthen the community. Is recognized as an inspirational community leader who navigates complex political and social circles with ease. Communicates to engage and inspire people within and outside the YMCA. Ensures that a talent management system is in place and executed effectively.
  • Operational Effectiveness: Possesses penetrating insight and strong strategic and critical thinking skills. Invests resources in well-designed innovation initiatives. Creates a structure to deliver organization-wide results to achieve objectives. Develops and implements stewardship strategies. Determines benchmarks and ensures appropriate leadership to meet objectives.
  • Personal Growth: Creates a learning organization. Effectively drives change by leveraging resources and creating alignment to expand organizational opportunities. Shares authority and demonstrates courage and humility. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Required Certifications
Team Leader certification.
Why You Should Join Our Team: At the YMCA, you'll do more than build a career, you'll help strengthen communities, transform lives, and create meaningful experiences for thousands of members every day.
  • Meaningful work that makes a lasting impact in our communities
  • A collaborative, mission-driven leadership team
  • Competitive salary: $95,000-$100,000 annually
  • Comprehensive medical, dental, and vision insurance
  • 10% YMCA retirement contribution after eligibility
  • Generous paid time off and holidays
  • Professional development and leadership training opportunities
  • Complimentary YMCA family membership

Ymca Careers
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