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Membership Assistant Jobs in Silver Spring, MD (NOW HIRING)

YMCA of Central Maryland

Membership Director

Towson, MD · On-site

  • Medical

  • Dental

  • Vision

  • PTO

You will also assist the District Executive Director, Program, and Fitness Directors in the ... As a Y Membership Director, you'll contribute to the Y and to the larger community we serve by ...

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All JobsMembership JobsMembership Assistant JobsMembership Assistant Jobs in Silver Spring, MD

Membership Assistant information

See Silver Spring, MD salary details

$6

$20

$34

How much do membership assistant jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for membership assistant in Silver Spring, MD is $20.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $22.12 per hour, depending on experience, location, and employer.

What are some common challenges faced by membership assistants when managing member inquiries and renewals?

Membership Assistants often handle a high volume of inquiries and renewal requests, which can be challenging during peak periods. Balancing personalized service with efficiency is crucial, as members expect timely and helpful responses. Additionally, staying organized and maintaining accurate records is essential to prevent lapses in membership and ensure a positive experience. Strong communication skills and the ability to quickly learn membership management systems can help overcome these challenges.

What does a membership assistant do?

A Membership Assistant is responsible for supporting the daily operations of an organization’s membership program. This typically includes processing new member applications, renewing memberships, responding to member inquiries, maintaining accurate membership records, and assisting with member communications and events. The role often involves a mix of administrative tasks and customer service, ensuring members have a positive experience and their needs are addressed promptly.

What key skills and qualifications are needed to thrive as a membership assistant, and why are they important?

To thrive as a Membership Assistant, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with membership management software, CRM systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help build positive relationships with members and resolve inquiries efficiently. These skills ensure smooth membership operations, high member satisfaction, and effective support for organizational goals.

What is the difference between Membership Assistant vs Membership Coordinator?

AspectMembership AssistantMembership Coordinator
ResponsibilitiesAssists with member inquiries, processes memberships, maintains recordsManages membership campaigns, develops retention strategies, oversees member engagement
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeSimilar; often requires additional experience in member relations or marketing
Work EnvironmentClerical, customer service-focused, office settingMore strategic, involves planning and outreach, often in office or event settings
Industry UsageCommon in nonprofits, clubs, associationsUsed in similar organizations, with a focus on growth and retention

The main difference between a Membership Assistant and a Membership Coordinator lies in scope and responsibilities. The Membership Assistant primarily handles administrative tasks and member inquiries, while the Membership Coordinator takes on a more strategic role in managing membership growth and engagement. Both roles require similar credentials and are vital in member-focused organizations.

What are the most commonly searched types of Membership jobs in Silver Spring, MD?

The most popular types of Membership jobs in Silver Spring, MD are:

What job categories do people searching Membership Assistant jobs in Silver Spring, MD look for?

The top searched job categories for Membership Assistant jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Membership Assistant jobs?

Cities near Silver Spring, MD with the most Membership Assistant job openings:

Membership Assistant jobs near you
Infographic showing various Membership Assistant job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $42,045 per year, or $20.2 per hour.

Front Desk Associate and Membership Counselor

Crazy 88 Mixed Martial Arts

Severna Park, MD

$13.25 - $16.75/hr

Full-time

Re-posted 5 days ago

Job description


We are looking for a friendly and outgoing Sales Associate to join our team at Crazy 88 MMA!

The Sales Associate is responsible for converting leads to sales by providing the customer with the full Crazy 88 Experience. The Sales Associate maximizes sales by delivering efficient, friendly, and knowledgeable service and ensuring the facility is neat, clean, and well-presented at all times. We hire people who love challenges, who make things happen by being self-starters, and who are passionate about what they do. As part of our team, you'll work with people ready to help you reach higher, grow your potential, and do more.

Responsibilities:

Greet and welcome members and guests

Answer phone calls and emails

Process payments and memberships

Assist with sales and marketing materials

Maintain office supplies

Keep the front desk area clean and organized

Sell gear to members

Enroll prospective members

Requirements

18+

Excellent communication and interpersonal skills

Strong organizational and time management skills

A passion for martial arts is a plus!

Ability to work independently and as part of a team

Benefits

Free membership to our martial arts school
Discount on gear
Opportunity to work with a great team and make a difference in the lives of our members

Apply