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Membership Assistant Jobs in Tennessee (NOW HIRING)

Membership Lead

Maryville, TN · On-site

$14/hr

The Membership Lead is a part of our club's leadership team and is responsible for creating a clean ... or Assistant General Manager. * Assist the General Manager to achieve club financial and ...

The Membership Specialist will represent UFC GYM by providing a welcoming, informative and ... This is a full-time position reporting directly to the Assistant General Manager and the General ...

The Membership Specialist will represent UFC GYM by providing a welcoming, informative and ... This is a full-time position reporting directly to the Assistant General Manager and the General ...

U-Haul Federal Credit Union membership Assistant General Manager Responsibilities: * Run daily operations of center in General Manager's absence. * Make moment-to-moment decisions to allocate time ...

U-Haul Federal Credit Union membership Assistant General Manager Responsibilities: * Run daily operations of center in General Manager's absence. * Make moment-to-moment decisions to allocate time ...

U-Haul Federal Credit Union membership Assistant General Manager Responsibilities: * Run daily operations of center in General Manager's absence. * Make moment-to-moment decisions to allocate time ...

U-Haul Federal Credit Union membership Assistant General Manager Responsibilities: * Run daily operations of center in General Manager's absence. * Make moment-to-moment decisions to allocate time ...

Free membership perks: Complimentary access to all our fitness centers. * Employee discounts and ... guests. * Assist in maintaining a clean and operational facility. Qualifications * In-depth ...

U-Haul Federal Credit Union membership Assistant General Manager Responsibilities: * Run daily operations of center in General Manager's absence. * Make moment-to-moment decisions to allocate time ...

U-Haul Federal Credit Union membership Assistant General Manager Responsibilities: * Run daily operations of center in General Manager's absence. * Make moment-to-moment decisions to allocate time ...

The Membership Specialist (MS) will represent UFC GYM by providing a welcoming, informative and ... guests. * Assist in maintaining a clean and operational facility. Qualifications * In-depth ...

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Free membership perks: Complimentary access to all our fitness centers. * Employee discounts and ... guests. * Assist in maintaining a clean and operational facility. Qualifications * In-depth ...

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Membership Assistant information

See Tennessee salary details

$5

$17

$30

How much do membership assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for membership assistant in Tennessee is $17.75, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $19.42 per hour, depending on experience, location, and employer.

What does a membership assistant do?

A Membership Assistant is responsible for supporting the daily operations of an organization’s membership program. This typically includes processing new member applications, renewing memberships, responding to member inquiries, maintaining accurate membership records, and assisting with member communications and events. The role often involves a mix of administrative tasks and customer service, ensuring members have a positive experience and their needs are addressed promptly.

What key skills and qualifications are needed to thrive as a membership assistant, and why are they important?

To thrive as a Membership Assistant, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with membership management software, CRM systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help build positive relationships with members and resolve inquiries efficiently. These skills ensure smooth membership operations, high member satisfaction, and effective support for organizational goals.

What are some common challenges faced by membership assistants when managing member inquiries and renewals?

Membership Assistants often handle a high volume of inquiries and renewal requests, which can be challenging during peak periods. Balancing personalized service with efficiency is crucial, as members expect timely and helpful responses. Additionally, staying organized and maintaining accurate records is essential to prevent lapses in membership and ensure a positive experience. Strong communication skills and the ability to quickly learn membership management systems can help overcome these challenges.

What is the difference between Membership Assistant vs Membership Coordinator?

AspectMembership AssistantMembership Coordinator
ResponsibilitiesAssists with member inquiries, processes memberships, maintains recordsManages membership campaigns, develops retention strategies, oversees member engagement
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeSimilar; often requires additional experience in member relations or marketing
Work EnvironmentClerical, customer service-focused, office settingMore strategic, involves planning and outreach, often in office or event settings
Industry UsageCommon in nonprofits, clubs, associationsUsed in similar organizations, with a focus on growth and retention

The main difference between a Membership Assistant and a Membership Coordinator lies in scope and responsibilities. The Membership Assistant primarily handles administrative tasks and member inquiries, while the Membership Coordinator takes on a more strategic role in managing membership growth and engagement. Both roles require similar credentials and are vital in member-focused organizations.

What are the most commonly searched types of Membership jobs in Tennessee?

The most popular types of Membership jobs in Tennessee are:

What are popular job titles related to Membership Assistant jobs in Tennessee?

For Membership Assistant jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Membership Assistant jobs in Tennessee look for?

The top searched job categories for Membership Assistant jobs in Tennessee are:

What cities in Tennessee are hiring for Membership Assistant jobs?

Cities in Tennessee with the most Membership Assistant job openings:

Infographic showing various Membership Assistant job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 2% Hybrid, and 1% Remote job distribution, with an average salary of $36,914 per year, or $17.7 per hour.

Membership Lead

National Fitness Center

Maryville, TN • On-site

$14/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 6 days ago


Job description

Job Type
Full-time
Description
JOB SUMMARY:
The Membership Lead is a part of our club's leadership team and is responsible for creating a clean, safe, and enjoyable environment for both members and team members. This position focuses on driving the club's success and profitability through spearheading sales efforts, providing effective leadership, delivering exceptional member service, and managing and controlling expenses. A key responsibility of the Membership Lead role is overseeing the guest experience and serving as the first point of contact for new member prospects. This role will have impact on the entire member lifecycle from the new member onboarding experience to ongoing retention efforts. By fostering a positive and supportive atmosphere, this role contributes to overall member satisfaction and success of the club.
DUTIES AND RESPONSIBILITIES:
Sales and Revenue Generation
  • Consistently meet and exceed sales targets by implementing effective sales strategies, including delivering an exceptional member prospect tour experience and following up on lead opportunities.
  • Identify and capitalize on upselling opportunities to drive ancillary revenue, including multi-club access, membership add-ons and personal training where available.
  • Conduct regular sales training sessions with team members to enhance team performance and conversion rates.
  • Collaborate with the General Manager to set and achieve sales goals.

Member Experience and Retention
  • Create a sales-oriented culture that prioritizes member experience and retention.
  • Maintain high cleanliness and safety standards to enhance the overall member experience.
  • Support membership events and promote programming to drive engagement and retention.
  • Lead club operations to ensure member expectations are met.

Leadership and Team Development
  • Coach and mentor team members to improve their sales skills and performance
  • Serve as an ambassador for the team and communicate feedback from the team to General Manager.
  • Support General Manager with scheduling and addressing coverage needs due to absences.
  • Understand club operations and give direction to team when necessary, in the absence of the General Manager and/or Assistant General Manager.
  • Assist the General Manager to achieve club financial and operational performance.
  • Assist in identifying positive trends and areas of opportunity.

Operational Duties
  • Ensure efficient club operations that support sales objectives and member satisfaction.
  • Support marketing initiatives, promotional offers and programs to drive sales and retention.
  • Leverage social media accounts at the club level to generate member engagement and new member prospects.
  • Partner with the General Manager to maintain appropriate club supplies inventory and stock levels.
  • Expected to cover shifts in other operating roles of the club including Welcome Desk, Custodial or Kid Zone as needed or assigned.
  • Perform additional duties and responsibilities as assigned.

Revised 06.2026
Requirements
REQUIREMENTS AND QUALIFICATIONS:
  • High School Diploma or GED required, college degree in business, retail or hospitality desired
  • Passion for helping others achieve their goals
  • Prior supervisory experience in a service industry preferred
  • Desired knowledge, experience, and understanding of fitness including equipment, personal training, and group fitness
  • Thrive in a fast-paced environment
  • Risk Management oriented
  • Flexible/positive attitude in meeting and exceeding members' expectations
  • Excellent communication skills, work well under pressure and time constraints and displays positive behavior in all member contacts
  • Excellent task completion and follow-through skills and ability to maintain focus in a sometimes hectic and evolving environment
  • Attend and participate in required meetings and trainings as needed
  • Ability to travel occasionally for company meetings and based on business needs
  • Willing and able to work a flexible shift: evenings, weekends, and holidays
  • Bilingual skills a plus
  • CPR/AED certification required within first 30 days of hire

TEAM PERKS:
  • Free health club membership
  • Casual work environment
  • Discount on all retail items
  • 401(K) savings plan
  • Medical, dental, vision, and additional benefit plans available
  • Professional growth and development opportunities

WORK ENVIRONMENT/PHYSICAL DEMANDS:
While performing the duties of this job, the team member is frequently required to walk, stand, and move throughout club facilities and outdoor areas for up to 8 hours per day, and may also sit for extended periods for planning and administrative work. Team members may be exposed to cleaning chemicals, pool chemicals, dust, noise, temperature fluctuations (hot and cold environments), and airborne particles, and will be required to wear designated personal protective equipment (PPE) as directed.
Team members are frequently required to use hands and fingers to handle, feel, grip, and operate tools and equipment; reach, push, and pull with arms and hands; occasional climb, balance, stoop, kneel, crouch, or crawl, and to bend and twist, including side-to-side movements. The team member may be required to lift, carry, or move up to 25 pounds, will often be required to lift, carry, or move 26-50 pounds.
National Fitness Center is part of In-Shape Solutions, LLC d.b.a. In-Shape Family Fitness.
Salary Description
$14.00/Hr; + bonus potential