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Membership Assistant Jobs in Ohio (NOW HIRING)

Jockey International, Inc.

Sales Lead

Monroe, OH

Promote awareness and excitement to grow Jockey Rewards ® membership * Assist in driving all aspects of store level sales, goals and profitability. * Perform various sales and register transactions ...

Jockey

Sales Associate

Sunbury, OH · On-site

$13 - $17.50/hr

Promote awareness and excitement to grow Jockey Rewards ® membership. * Assist in driving all aspects of store level sales and profitability. * Perform various sales and register transactions ...

Jockey International, Inc.

Sales Lead

Sunbury, OH

Promote awareness and excitement to grow Jockey Rewards ® membership * Assist in driving all aspects of store level sales, goals and profitability. * Perform various sales and register transactions ...

Jockey

Sales Lead

Sunbury, OH

Promote awareness and excitement to grow Jockey Rewards ® membership * Assist in driving all aspects of store level sales, goals and profitability. * Perform various sales and register transactions ...

Jockey

Sales Lead

Monroe, OH · On-site

Promote awareness and excitement to grow Jockey Rewards ® membership * Assist in driving all aspects of store level sales, goals and profitability. * Perform various sales and register transactions ...

Jockey

Sales Lead

Sunbury, OH · On-site

Promote awareness and excitement to grow Jockey Rewards ® membership * Assist in driving all aspects of store level sales, goals and profitability. * Perform various sales and register transactions ...

BMI Federal Credit Union

Personal Banker

Columbus, OH · On-site

$19.25 - $24/hr

Manage all closed accounts that may result in the termination of the Member's membership * Assist Members with their Notary or Medallion Signature Guarantee needs * Manage cash with the Automatic ...

MRA Recruiting Services

Personal Banker

Columbus, OH · On-site

$19.25 - $24/hr

Manage all closed accounts that may result in the termination of the Member's membership * Assist Members with their Notary or Medallion Signature Guarantee needs * Manage cash with the Automatic ...

BMI Federal Credit Union

Personal Banker

Columbus, OH · On-site

$19.25 - $24/hr

Manage all closed accounts that may result in the termination of the Member's membership * Assist Members with their Notary or Medallion Signature Guarantee needs * Manage cash with the Automatic ...

MSCCN

Personal Banker - Columbus, Ohio

Columbus, OH · On-site

$45K - $60K/yr

Manage all closed accounts that may result in the termination of the Member's membership * Assist Members with their Notary or Medallion Signature Guarantee needs * Manage cash with the Automatic ...

Life Time

Membership Concierge III Presale

Dayton, OH · On-site

$15 - $19.50/hr

In this role, you will actively promote Life Time to prospective members, assist with the buying ... Completion of Membership Sales Certification within 60 days of hire * Completion of Retention ...

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All JobsMembership JobsMembership Assistant JobsMembership Assistant Jobs in Ohio

Membership Assistant information

See Ohio salary details

$5

$18

$31

How much do membership assistant jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for membership assistant in Ohio is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $20.34 per hour, depending on experience, location, and employer.

What are some common challenges faced by membership assistants when managing member inquiries and renewals?

Membership Assistants often handle a high volume of inquiries and renewal requests, which can be challenging during peak periods. Balancing personalized service with efficiency is crucial, as members expect timely and helpful responses. Additionally, staying organized and maintaining accurate records is essential to prevent lapses in membership and ensure a positive experience. Strong communication skills and the ability to quickly learn membership management systems can help overcome these challenges.

What does a membership assistant do?

A Membership Assistant is responsible for supporting the daily operations of an organization’s membership program. This typically includes processing new member applications, renewing memberships, responding to member inquiries, maintaining accurate membership records, and assisting with member communications and events. The role often involves a mix of administrative tasks and customer service, ensuring members have a positive experience and their needs are addressed promptly.

What key skills and qualifications are needed to thrive as a membership assistant, and why are they important?

To thrive as a Membership Assistant, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with membership management software, CRM systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help build positive relationships with members and resolve inquiries efficiently. These skills ensure smooth membership operations, high member satisfaction, and effective support for organizational goals.

What is the difference between Membership Assistant vs Membership Coordinator?

AspectMembership AssistantMembership Coordinator
ResponsibilitiesAssists with member inquiries, processes memberships, maintains recordsManages membership campaigns, develops retention strategies, oversees member engagement
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeSimilar; often requires additional experience in member relations or marketing
Work EnvironmentClerical, customer service-focused, office settingMore strategic, involves planning and outreach, often in office or event settings
Industry UsageCommon in nonprofits, clubs, associationsUsed in similar organizations, with a focus on growth and retention

The main difference between a Membership Assistant and a Membership Coordinator lies in scope and responsibilities. The Membership Assistant primarily handles administrative tasks and member inquiries, while the Membership Coordinator takes on a more strategic role in managing membership growth and engagement. Both roles require similar credentials and are vital in member-focused organizations.

What are the most commonly searched types of Membership jobs in Ohio?

The most popular types of Membership jobs in Ohio are:

What are popular job titles related to Membership Assistant jobs in Ohio?

For Membership Assistant jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Membership Assistant jobs in Ohio look for?

The top searched job categories for Membership Assistant jobs in Ohio are:

What cities in Ohio are hiring for Membership Assistant jobs?

Cities in Ohio with the most Membership Assistant job openings:

Membership Assistant jobs near you
Infographic showing various Membership Assistant job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $38,666 per year, or $18.6 per hour.

Membership Customer Service

Mandel Jewish Community Center of Cleveland

Beachwood, OH

$15/hr

Full-time, Part-time

Re-posted 17 days ago

Job description

Summary
The Customer Service Representative is the first point of contact for members and guests. This position ensures a welcoming, professional, and efficient experience while handling day-to-day membership services, account support, and front desk operations.
Expectations of the Employee
  • Support the Mission of the Mandel JCC.
  • Provide the highest quality of customer service to members, guests, and staff.
  • Maintain knowledge of agency programs and services.
  • Treat fellow staff with respect and work cooperatively.
  • Adhere to all policies and practices in the employee handbook.
  • Wear Mandel JCC staff ID badge and attend staff meetings as required.
Functions
  • Open and close the membership desk, ensuring readiness for daily operations.
  • Provide a welcoming and professional first point of contact for all members and guests.
  • Manage check-ins, waiver signing, membership verification, and class/program registrations.
  • Answer and respond promptly to phone calls, Mogli messages, and Infodesk emails.
  • Create and submit cases for membership requests, including cancellations, freezes, upgrades, and downgrades.
  • Process renewals for annual memberships, personal training packages, and Pilates memberships.
  • Sell guest passes, providing clear explanations of options.
  • Assist with locker room lockouts, account access troubleshooting, and app support by contacting the appropriate staff or department as needed.
  • Update payment methods and credit card information to ensure accurate billing.
  • Assist with registration for fitness, pickleball, senior programming, and arts/culture classes.
  • Maintain a welcoming lobby atmosphere by keeping counters clean, preparing coffee, and ensuring background music is playing.
  • Address member questions and concerns, ensuring timely resolutions and positive experiences.
  • Track and maintain inventory of marketing material; ensure storage areas are organized and stocked.
  • Notify appropriate staff when supplies such as membership cards, guest passes, and brochures need reordering.
  • Provide facility tours for prospective or new members when a sales representative is unavailable.
  • Performs other duties as assigned by the supervisor or manager.
Working Conditions
  • This position works in the front lobby area of a busy community center, with frequent interaction with members, guests, and staff both in person and via phone.
Qualifications
  • High school diploma or equivalent required; two years of post-secondary coursework preferred.
  • Calm, professional demeanor and strong interpersonal skills.
  • Ability to relate effectively to a diverse range of people.
  • Strong organizational and communication skills.
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to work weekday evenings and weekends.
  • Must be able to stand, bend, lift, and walk for extended periods; lift and/or move up to 25 lbs.
THIS ROLE IS FOR DAYTIME HOURS - FLEXIBLE PART TIME OR POSSIBLY FULL TIME

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