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Membership Assistant Jobs in Alabama (NOW HIRING)

U-Haul

Assistant Moving Center Manager

Auburn, AL · On-site

U-Haul Federal Credit Union membership Assistant General Manager Responsibilities: * Run daily operations of center in General Manager's absence. * Make moment-to-moment decisions to allocate time ...

U-Haul

Assistant Moving Center Manager

Auburn, AL · On-site

U-Haul Federal Credit Union membership Assistant General Manager Responsibilities: * Run daily operations of center in General Manager's absence. * Make moment-to-moment decisions to allocate time ...

Jockey International, Inc.

Sales Lead

Foley, AL · On-site

Promote awareness and excitement to grow Jockey Rewards ® membership * Assist in driving all aspects of store level sales, goals and profitability. * Perform various sales and register transactions ...

Jockey

Sales Lead

Foley, AL

Promote awareness and excitement to grow Jockey Rewards ® membership * Assist in driving all aspects of store level sales, goals and profitability. * Perform various sales and register transactions ...

Jockey

Sales Lead

Foley, AL · On-site

Promote awareness and excitement to grow Jockey Rewards ® membership * Assist in driving all aspects of store level sales, goals and profitability. * Perform various sales and register transactions ...

EoS Fitness

Assistant General Manager

Almond, AL · On-site

As Assistant General Manager, you will create connections with prospective members, facilitate their membership journey, and ensure their success. While these responsibilities encompass a broad ...

Take 5 Car Wash

Assistant Site Manager

Tuscaloosa, AL · On-site

Promote unlimited wash memberships and other services to enhance customer engagement and retention. Monitor the site for opportunities to improve customer experience, providing feedback or ...

Take 5 Car Wash

Assistant Site Manager

Tuscaloosa, AL · On-site

Promote unlimited wash memberships and other services to enhance customer engagement and retention. Monitor the site for opportunities to improve customer experience, providing feedback or ...

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All JobsMembership JobsMembership Assistant JobsMembership Assistant Jobs in Alabama

Membership Assistant information

See Alabama salary details

$5

$17

$30

How much do membership assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for membership assistant in Alabama is $17.72, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $19.38 per hour, depending on experience, location, and employer.

What does a membership assistant do?

A Membership Assistant is responsible for supporting the daily operations of an organization’s membership program. This typically includes processing new member applications, renewing memberships, responding to member inquiries, maintaining accurate membership records, and assisting with member communications and events. The role often involves a mix of administrative tasks and customer service, ensuring members have a positive experience and their needs are addressed promptly.

What key skills and qualifications are needed to thrive as a membership assistant, and why are they important?

To thrive as a Membership Assistant, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with membership management software, CRM systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help build positive relationships with members and resolve inquiries efficiently. These skills ensure smooth membership operations, high member satisfaction, and effective support for organizational goals.

What are some common challenges faced by membership assistants when managing member inquiries and renewals?

Membership Assistants often handle a high volume of inquiries and renewal requests, which can be challenging during peak periods. Balancing personalized service with efficiency is crucial, as members expect timely and helpful responses. Additionally, staying organized and maintaining accurate records is essential to prevent lapses in membership and ensure a positive experience. Strong communication skills and the ability to quickly learn membership management systems can help overcome these challenges.

What is the difference between Membership Assistant vs Membership Coordinator?

AspectMembership AssistantMembership Coordinator
ResponsibilitiesAssists with member inquiries, processes memberships, maintains recordsManages membership campaigns, develops retention strategies, oversees member engagement
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeSimilar; often requires additional experience in member relations or marketing
Work EnvironmentClerical, customer service-focused, office settingMore strategic, involves planning and outreach, often in office or event settings
Industry UsageCommon in nonprofits, clubs, associationsUsed in similar organizations, with a focus on growth and retention

The main difference between a Membership Assistant and a Membership Coordinator lies in scope and responsibilities. The Membership Assistant primarily handles administrative tasks and member inquiries, while the Membership Coordinator takes on a more strategic role in managing membership growth and engagement. Both roles require similar credentials and are vital in member-focused organizations.

What are the most commonly searched types of Membership jobs in Alabama?

The most popular types of Membership jobs in Alabama are:

What are popular job titles related to Membership Assistant jobs in Alabama?

For Membership Assistant jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Membership Assistant jobs in Alabama look for?

The top searched job categories for Membership Assistant jobs in Alabama are:

What cities in Alabama are hiring for Membership Assistant jobs?

Cities in Alabama with the most Membership Assistant job openings:

Membership Assistant jobs near you
Infographic showing various Membership Assistant job openings in Alabama as of August 2026, with employment types broken down into 62% Full Time, 25% Part Time, 7% Temporary, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $36,864 per year, or $17.7 per hour.

Membership Director - East

Young Men's Christian Association of Greater Montgomery

Montgomery, AL

$43K - $47K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

The Membership Director will oversee the day-to-day operations of Membership Services by ensuring a welcoming environment for all. This position is also responsible for providing for the general operations of the office, and maintaining all pertinent records, including, but not limited to all Human Resource records, certifications, etc., assuring proper procedures between the branch and the Metro accounting and payroll functions. In addition, every position in the YMCA of Greater Montgomery is responsible for upholding our mission by modeling behaviors that exemplify caring, honesty, respect and responsibility.
ESSENTIAL FUNCTIONS:
  1. Develop and achieve branch monthly sales goals for member growth and retention.
  2. Recruit, hire, train, supervise, develop, and schedule all employees within your department, including Group Exercise Instructors and Child Watch staff.
  3. Responsible for processing all membership paperwork including applications, bank drafts, change forms, cancellations, NSF’s, refunds, renewal letters, expired credit card letters, and filing.
  4. Work closely with the Branch Executive to develop and implement annual membership sales and service goals.
  5. Ensure proper onboarding and ongoing training for Membership staff to support member experience, service expectations, and YMCA standards.
  6. Work with local business partners to grow the corporate membership program within the service area.
  7. Closely monitor monthly and annual membership statistics and produce reports needed for staff and volunteer boards and committees.
  8. Work directly with the Membership Cabinet and attend monthly meetings.
  9. Coordinate Member Appreciation Days in conjunction with dates that work best for the branch.
  10. Coordinate the YMCA’s overall efforts to contact all new members and to get new members involved in programs, groups, clubs, events, etc.
  11. Play an active role in the annual campaign, recruiting campaigners and serving where needed on planning committees.
  12. Lead staff meetings to keep Member Services staff advised and informed of all membership amp; program offerings, class scheduling, membership changes, policies, etc.
  13. Develop your department’s annual budget; monitor and make adjustments as needed.
  14. Complete and approve payroll for your department as outlined in the payroll guidelines.
  15. Conduct annual performance reviews on all employees within your department.
  16. Maintain financial records for branch including but not limited to balancing daily receipts, deposit of income and petty cash.
  17. Responsible for maintaining accurate payroll and personnel records for the branch.
  18. Responsible for auditing of membership and program data.
  19. Maintain adequate inventory of office supplies and assist with ordering of other department supplies.
  20. Responsible for the program finances, including Swim Team, Goodtimes, Preschool, Youth Sports, and Membership.
  21. Responsible for Aged Receivables and collections.
  22. Assist the Membership Connector.
  23. Cover shifts at the front desk as required.
  24. Oversee Group Exercise programming including instructor performance, class schedules, class attendance tracking, and program quality.
  25. Oversee Child Watch operations, ensuring safety, staffing, parent communication, and quality member experience.
  26. Support mission, board, and branch communication needs as assigned by the Executive Director
  27. Support wellness services including conducting or coordinating wellness orientations, assisting with membership onboarding, and ensuring smooth transition into programs.
  28. Lead and participate in community engagement efforts to strengthen community partnerships, promote YMCA programs and services, and enhance visibility within the service area.
  29. Other duties as assigned by the Executive Director.
LEADERSHIP COMPENTENCIES:
  • Change Leadership: Facilitates, co-creates, and implements equitable change for the good of the organization and/or community.
  • Engaging Community: Builds bridges with others in the community to ensure the Y’s work is community focused and welcoming of all, providing community benefit.
  • Philanthropy: Secures resources and support to advance the Y’s work.
  • Volunteerism: Engages volunteers and promotes social responsibility at all levels of the organization.
  • Collaboration: Creates sustainable relationships within the Y and with other organizations in service to the community.
  • Communication amp; Influence: Listens and expresses self effectively and in a way that engages, inspires, and builds commitment to the Y’s cause.
  • Inclusion: Values all people for their unique talents and takes an active role in promoting practices that support diversity, inclusion, and global work, as well as cultural competence.
  • Critical Thinking amp; Decision Making: Makes informed decisions based on logic, data, and sound judgment.
  • Fiscal Management: Manages the Y’s resources responsibly and sustains the Y’s nonprofit business model.
  • Functional Expertise: Executes superior technical skills for the role.
  • Innovation: Creates and implements new and relevant approaches and activities that improve and expand the Y’s work and impact in the community.
  • Program/Project Management: Ensures program or project goals are met and intended impact occurs.
  • Developing Self amp; Others: Develops self and supports others (e.g., staff, volunteers, members, program participants), both formally and informally, to achieve their highest potential.
  • Emotional Maturity: Demonstrates ability to understand and manage emotions effectively in all situations
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
  • Bachelor’s degree in a related field or minimum three years of YMCA or customer service experience
  • Strong Computer Skills
  • Must be highly organized and detail oriented.
  • Experience in membership sales and/or marketing. Ability to develop both proven and innovative programs to achieve sales and service goals.
  • Ability to relate effectively to diverse groups of people from all social and economic segments of the community while articulating the YMCA’s purpose and mission and demonstrating the YMCA’s character values.
  • Listen First Training
  • Excellent cash handling skills
  • Excellent human relation skills and an ability to maintain positive communication with staff and members.
  • Ability to address and make solid decisions in emergency situations.
  • High level of confidentiality
  • Excellent verbal and written communication skills including telephone etiquette.
  • Current CPR/First Aid Certification or within 30 days of hire
  • Ability to respond to safety and emergency situations.
BENEFITS INCLUDE:
  • Health, dental and vision coverage
  • 12% YMCA paid retirement upon eligibility
  • Life insurance, short- and long-term disability and ADD – 100% YMCA paid
  • Generous PTO policy
  • 8 Company paid holidays
  • YMCA Family membership
  • Tuition Discount at Troy University
The YMCA of Greater Montgomery is proud to be an equal opportunity employer. Employment is subject to a background check.

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