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Member Services Manager Jobs in Minnesota (NOW HIRING)

Client Experience -Drive member retention by following the daily operation guides, excellent customer service, and consistent follow-ups. * Team Accountability & Floor Leadership- Promote the value ...

Client Experience -Drive member retention by following the daily operation guides, excellent customer service, and consistent follow-ups. * Team Accountability & Floor Leadership- Promote the value ...

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Member Services Manager information

See Minnesota salary details

$24.5K

$56.6K

$88.1K

How much do member services manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for member services manager in Minnesota is $56,608.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $67,100.00 per year, depending on experience, location, and employer.

What does a member services manager do?

A Member Services Manager is responsible for overseeing the support and satisfaction of an organization's members. Their duties typically include managing a team that handles member inquiries, resolving issues, and ensuring that members have a positive experience. They may also develop strategies to improve member retention, coordinate membership programs, and analyze feedback to enhance services. This role often requires strong communication, problem-solving, and leadership skills.

What are the key skills and qualifications needed to thrive as a member services manager?

To thrive as a Member Services Manager, you need strong customer service skills, leadership experience, and a background in business administration or a related field. Familiarity with CRM software, membership management systems, and data analysis tools is typically required. Outstanding communication, problem-solving abilities, and emotional intelligence help build positive member relationships and lead effective teams. These skills ensure high member satisfaction, efficient service delivery, and overall organizational success.

How does a member services manager typically collaborate with other departments to enhance member experience?

A Member Services Manager often works closely with teams such as marketing, operations, and IT to ensure a seamless experience for members. This collaboration can involve sharing member feedback, coordinating events, resolving service issues, and implementing new technologies or processes. Regular cross-departmental meetings and open communication channels are common practices, allowing the Member Services Manager to advocate for member needs and drive continuous improvement. This teamwork not only helps resolve challenges efficiently but also supports organizational goals related to member satisfaction and retention.

What are the most commonly searched types of Member Services jobs in Minnesota?

The most popular types of Member Services jobs in Minnesota are:

What are popular job titles related to Member Services Manager jobs in Minnesota?

For Member Services Manager jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Member Services Manager jobs in Minnesota look for?

The top searched job categories for Member Services Manager jobs in Minnesota are:

What cities in Minnesota are hiring for Member Services Manager jobs?

Cities in Minnesota with the most Member Services Manager job openings:

Infographic showing various Member Services Manager job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, and 6% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $56,608 per year, or $27.2 per hour.

Member Services Manager

Woodbury, MN • On-site


Stretch Zone
Fitness and Sports Centers • 1 - 10 employees

6.3

Company rating: 6.3 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

People enjoy working here

Recommended by students

Respectful managers


$17 - $40/hr

Part-time

Retirement

Re-posted 22 days ago


Job description

Responsive recruiter
Benefits:
  • 401(k)
  • Bonus based on performance
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Training & development

Welcome to Stretch Zone.
At Stretch Zone, we believe that nothing is more important than your health. As a Sales Associate, your primary job is to help people realize their goals through our unique membership model of practitioner-assisted stretching.
Compensation Structure
  • Post-training graduation base pay increase
  • 10% commission
  • Client referral goal bonus
  • Employee referral cash reward
  • % of total revenue past certain threshold

Additional Perks
  • Sick time available - no waiting period
  • Casual dress code, Stretch Zone apparel
  • Free employee stretch sessions and a 10% discount for family members
  • Company lunches, sales associate of the month awards, and opportunities to give back!
  • Comprehensive training
    • Paid Stretch Zone sales training
    • The owner will support your training to maximize commissions
  • Direct career track with increases and promotions
    • Stretch Practitioner
    • Lead Sales Associate

Responsibilities
  • Sales & Revenue Accountability -Drive membership sales to each guest who comes into Stretch Zone.
  • Appointment & Schedule Control- Provide excellent customer service by greeting everyone who comes through the door with a smile, scheduling all appointments, answering the phone, and addressing any member concerns.
  • *Client Experience -Drive member retention by following the daily operation guides, excellent customer service, and consistent follow-ups.
  • Team Accountability & Floor Leadership- Promote the value behind practitioner-assisted stretching by hitting all sales goals, encouraging add-on sessions, and actively working to improve your sales skills.
  • Protect the culture of Stretch Zone by building a positive and professional relationship with all members and team members.

Stretch Zone Overview
  • Using our patented and proprietary equipment, Stretch Zone practitioners follow specific protocols to properly position, stabilize, and manipulate muscles using powerful principles of neuromuscular behavior.
  • Our clients enjoy an increase in athletic performance and range of motion, reduced stiffness, and improved reaction time.
  • Check out more about "Our Method" -

Stretch Zone Clientele
  • Stretch Zone has helped 535,279 clients feel and perform their best!
  • Stretch Zone has also enjoyed helping many pro-athletes reach their athletic best - in the NFL, NBA, MLB, & ATP.
  • This includes sports celebrities from the U.S. Open Champion, the NFL's Most Valuable Player, and even the IBF Light Heavyweight Champion of the world.

Compensation: $17.00 - $40.00 per hour
Most stretching methodologies try to wait out, overpower, trick, or ignore the stretch reflex. The proven way to increase performance and mobility is to work with the stretch reflex with the revolutionary techniques available through the Stretch Zone® Methodology (SZM). The SZM Practitioner identifies any postural and movement limitations, then tries to correct or mitigate them through specific applied stretching sessions. With a balanced system the customer will reach their true maximum potential, whether they are an professional athlete, weekend warrior, couch potato, or suffering from chronic pain or illness.
A career with Stretch Zone® means not just meeting and maintaining a level of excellence, but continually improving in skill, to further one's expertise and to advance the industry. As a minimum prerequisite to SZM we recommend a personal training certification in ACE, NASM, ACSM, NSCA or NCSF and/or a license in therapeutic massage or other accredited body work.


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