ZipRecruiter

Log In

1

Member Services Associate Jobs in Minnesota (NOW HIRING)

YMCA

Member Services Associate

Fergus Falls, MN · On-site

Description Member Services Associate: * As part of the Member Services Team, you will have several different important duties working at the front desk at the Fergus Falls YMCA. * You will provide ...

YMCA

Member Services Associate

Saint Cloud, MN · On-site

$14/hr

Exceed the expectations of the members through fast and knowledgeable service; Greet and become familiar with program participants and members by name; Recognize member departures with a friendly ...

Aroris LLC

Account Services Associate

Minneapolis, MN · Hybrid

Role overview As a key member of the Aroris Service team, the Account Services Associate is responsible for maintaining strong relationships with assigned clients and enabling smart negotiations with ...

next page

Showing results 1-20

All JobsMember Services Associate JobsMember Services Associate Jobs in Minnesota

Member Services Associate information

See Minnesota salary details

$9

$21

$40

How much do member services associate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for member services associate in Minnesota is $21.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $24.47 per hour, depending on experience, location, and employer.

What is a member services associate?

Member Services Associates are professionals who serve as the primary point of contact for customers or members within an organization. Their main responsibilities include assisting with account inquiries, resolving issues, processing transactions, and ensuring a positive experience for all members. They often work in industries like fitness centers, credit unions, or membership-based organizations. Strong communication and problem-solving skills are essential in this role. Member Services Associates play a vital part in maintaining customer satisfaction and retention.

How does a member services associate typically collaborate with other departments to resolve member issues?

As a Member Services Associate, you’ll often work closely with teams such as billing, technical support, and management to address and resolve member concerns efficiently. When a member’s inquiry requires expertise outside your area, you’ll coordinate with the appropriate department, communicate updates to the member, and ensure a smooth resolution process. This collaborative approach not only streamlines problem-solving but also helps you develop a deeper understanding of the organization’s operations, which can support your professional growth.

What are the key skills and qualifications needed to thrive as a member services associate, and why are they important?

To excel as a Member Services Associate, you typically need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office applications is usually required. Outstanding communication, problem-solving ability, and a positive attitude are soft skills that set top performers apart. These competencies are vital for ensuring member satisfaction, resolving issues efficiently, and maintaining a welcoming environment.

What are the most commonly searched types of Member Services jobs in Minnesota?

The most popular types of Member Services jobs in Minnesota are:

What cities in Minnesota are hiring for Member Services Associate jobs?

Cities in Minnesota with the most Member Services Associate job openings:

Member Services Associate jobs near you
Infographic showing various Member Services Associate job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, and 6% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $45,638 per year, or $21.9 per hour.

Member Services Associate

Fergus Falls, MN • On-site

YMCA

6.1

Company rating: 6.1 out of 10

Based on 1,989 frontline employees who took The Breakroom Quiz

579th of 781 rated non-profit organizations

People enjoy working here

Recommended by students

Recommended by parents

Learn more about YMCAexternal

Other

Retirement, PTO

Posted 21 days ago

Job description

Description
Member Services Associate:
  • As part of the Member Services Team, you will have several different important duties working at the front desk at the Fergus Falls YMCA.
  • You will provide excellent customer service to YMCA members, guests, and staff, answering phone calls, scanning membership cards, signing up new members for memberships, registering individuals for programs, offering building tours, and answering questions about YMCA activities.
  • You will complete business transactions related to the payment of memberships, programs, services, childcare services, etc.
  • This position has many different aspects, which are all crucial to the overall operation of the YMCA. You will be an active member of the YMCA community and get to know the many people you will meet here.
Requirements
  • At least 18 years old
  • At least 1 year of customer service experience
Benefits
  • All employees receive a free YMCA membership!
  • Part-time employees begin accruing Sick Leave immediately upon hire and Paid Time Off (PTO) after one year of employment
  • 12% Retirement Plan - The YMCA will automatically contribute an additional 12% of the eligible employee's monthly income into their YMCA Retirement Plan when the following requirements are met:
    • The employee has been employed with the YMCA for 2 years
    • The employee has worked 1,000 hours during each of any two 12-month periods
    • The employee is 21 years of age or older

What YMCA employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply