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Member Services Associate Jobs in Raleigh, NC (NOW HIRING)

Hope Services, LLC

TCM Extender - Raleigh NC

Raleigh, NC · Remote

$18 - $20/hr

Coordinate services/appointments. * Engage clients in health promotion activities. * Share information with Care Manager on the member's circumstances. * Make and track referrals. * Participate in ...

Labcorp

Hybrid Service Rep/Materials Worker

Raleigh, NC · On-site

Labcorp is seeking a Warehouse Associate to join our team in Raleigh, NC Work Schedule: Sat/Sun hrs ... Process orders from client offices and patient service centers via phone, fax and email * Print ...

Elevance Health

Membership Representative I

Durham, NC · On-site

This role enables associates to work virtually full-time, except for required in-person training ... Responds to incoming calls and may initiate outgoing calls, providing customer service to plan ...

NC SECU

Part Time - Branch

Raleigh, NC · On-site

To provide exemplary member service through all delivery channels, handle functions such as cash box management, account opening and maintenance, phone inquiries, safe deposit boxes, and all other ...

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All JobsMember Services Associate JobsMember Services Associate Jobs in Raleigh, NC

Member Services Associate information

See Raleigh, NC salary details

$9

$21

$39

How much do member services associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for member services associate in Raleigh, NC is $21.78, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $24.28 per hour, depending on experience, location, and employer.

What is a member services associate?

Member Services Associates are professionals who serve as the primary point of contact for customers or members within an organization. Their main responsibilities include assisting with account inquiries, resolving issues, processing transactions, and ensuring a positive experience for all members. They often work in industries like fitness centers, credit unions, or membership-based organizations. Strong communication and problem-solving skills are essential in this role. Member Services Associates play a vital part in maintaining customer satisfaction and retention.

How does a member services associate typically collaborate with other departments to resolve member issues?

As a Member Services Associate, you’ll often work closely with teams such as billing, technical support, and management to address and resolve member concerns efficiently. When a member’s inquiry requires expertise outside your area, you’ll coordinate with the appropriate department, communicate updates to the member, and ensure a smooth resolution process. This collaborative approach not only streamlines problem-solving but also helps you develop a deeper understanding of the organization’s operations, which can support your professional growth.

What are the key skills and qualifications needed to thrive as a member services associate, and why are they important?

To excel as a Member Services Associate, you typically need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office applications is usually required. Outstanding communication, problem-solving ability, and a positive attitude are soft skills that set top performers apart. These competencies are vital for ensuring member satisfaction, resolving issues efficiently, and maintaining a welcoming environment.

What are the most commonly searched types of Member Services jobs in Raleigh, NC?

The most popular types of Member Services jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Member Services Associate jobs?

Cities near Raleigh, NC with the most Member Services Associate job openings:

Member Services Associate jobs near you
Infographic showing various Member Services Associate job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,294 per year, or $21.8 per hour.

Hospitality Support Associate

North Ridge Country Club Inc

Raleigh, NC • On-site

Full-time

Posted 17 days ago

Job description

Description:

Hospitality Support Associate

Department: Food & Beverage
Reports To: Food & Beverage Manager / Manager on Duty

Job Summary

The Hospitality Support Associate is a cross-trained member of the Food & Beverage team who supports the club's dining, beverage, banquet, and member event operations. This position may assist as a host, server assistant, busser, food runner, barista, banquet attendant, or in other food and beverage support functions based on the needs of the operation.

The ideal candidate is dependable, service-minded, team-oriented, and willing to step in wherever needed to provide an exceptional experience for our members and guests.

Essential Duties & Responsibilities

  • Greet and assist members and guests in a friendly, professional manner.
  • Assist with seating, table service, clearing, resetting, and maintaining dining areas.
  • Deliver food and beverages accurately and efficiently to members and guests.
  • Prepare coffee, tea, and other non-alcoholic beverages as assigned.
  • Set up, maintain, and break down dining rooms, service stations, banquet rooms, and event spaces.
  • Stock service areas with necessary supplies, glassware, china, silverware, linens, and other items.
  • Maintain cleanliness and organization of dining, service, beverage, and public areas.
  • Assist servers, bartenders, culinary staff, and other team members during service.
  • Assist with banquet and special event setup, service, and breakdown.
  • Respond to member and guest requests and communicate concerns to the appropriate manager.
  • Follow all club standards for food safety, sanitation, alcohol service, safety, and member service.
  • Attend pre-shift meetings and participate in ongoing training and cross-training.
  • Perform other duties as assigned in support of the club's Food & Beverage operations.

Team Expectations

Our Food & Beverage team operates as one team. Employees are expected to support one another, remain flexible, and assist with responsibilities outside their primary assignment when operational needs require it. Cross-training and a willingness to learn different areas of the operation are essential to success in this position.


Requirements:

Qualifications


    Previous hospitality, restaurant, club, or customer service experience preferred but not required.

    Strong communication and interpersonal skills.

    Dependable, professional, and team-oriented.

    Ability to learn and perform multiple food and beverage support functions.

    Ability to work evenings, weekends, holidays, and special events.


Physical Requirements


    Ability to stand and walk for extended periods.

    Ability to bend, stoop, kneel, reach, and perform repetitive movements.

    Ability to lift, carry, push, and pull up to 50 pounds.

    Ability to work in a fast-paced environment and varying indoor and outdoor conditions.


This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of all duties and responsibilities. Management reserves the right to assign additional responsibilities as reasonably necessary to support the operation of the club.