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Member Services Associate Jobs in Raleigh, NC (NOW HIRING)

Intown Golf Club

Golf Services

Raleigh, NC · On-site

$16 - $18/hr

Golf Services Associate | Intown Golf Club | Raleigh, NC ($16.00 - $18.00 / hour + Premium Benefits & Perks Available) Be the face of the ultimate member experience. At Intown Golf Club (IGC), we are ...

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Member Services Associate information

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How much do member services associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for member services associate in Raleigh, NC is $21.78, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $24.28 per hour, depending on experience, location, and employer.

What is a member services associate?

Member Services Associates are professionals who serve as the primary point of contact for customers or members within an organization. Their main responsibilities include assisting with account inquiries, resolving issues, processing transactions, and ensuring a positive experience for all members. They often work in industries like fitness centers, credit unions, or membership-based organizations. Strong communication and problem-solving skills are essential in this role. Member Services Associates play a vital part in maintaining customer satisfaction and retention.

How does a member services associate typically collaborate with other departments to resolve member issues?

As a Member Services Associate, you’ll often work closely with teams such as billing, technical support, and management to address and resolve member concerns efficiently. When a member’s inquiry requires expertise outside your area, you’ll coordinate with the appropriate department, communicate updates to the member, and ensure a smooth resolution process. This collaborative approach not only streamlines problem-solving but also helps you develop a deeper understanding of the organization’s operations, which can support your professional growth.

What are the key skills and qualifications needed to thrive as a member services associate, and why are they important?

To excel as a Member Services Associate, you typically need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office applications is usually required. Outstanding communication, problem-solving ability, and a positive attitude are soft skills that set top performers apart. These competencies are vital for ensuring member satisfaction, resolving issues efficiently, and maintaining a welcoming environment.

What are the most commonly searched types of Member Services jobs in Raleigh, NC?

The most popular types of Member Services jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Member Services Associate jobs?

Cities near Raleigh, NC with the most Member Services Associate job openings:

Member Services Associate jobs near you
Infographic showing various Member Services Associate job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,294 per year, or $21.8 per hour.

Golf Services

Intown Golf Club

Raleigh, NC • On-site

$16 - $18/hr

Full-time

Medical, Dental, Vision, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Golf Services Associate | Intown Golf Club | Raleigh, NC ($16.00 - $18.00 / hour + Premium Benefits & Perks Available)
Be the face of the ultimate member experience. At Intown Golf Club (IGC), we are rewriting the script for private social clubs and luxury lifestyle brands. We are currently seeking an energetic, hospitality-driven Golf Services Associate to join our local operations team. If you are a team player who loves the game of golf, thrives in a high-end service environment, and wants a role with a premium organization that values your work life balance, your next chapter starts here.
What You'll Do:
  • First-Class Hospitality: Manage the bag drop and assist members and guests with their golf clubs, warmly directing them to their simulators, putting greens, locker rooms, or fitness facilities.
  • Clubhouse Operations: Maintain the pristine presentation of the putting green and all common outdoor/indoor areas, assisting the service and golf professional staff with quick facility upkeep between member groups.
  • Club Support: Step in to assist with golf shop duties, manage member locker rooms, and ensure an elite standard of cleanliness and service throughout the entire facility.
  • Team Alignment: Work collaboratively across departments to uphold IGC's core values and ensure a seamless, world-class club visit for every guest.

What You Bring:
  • The Background: Previous clubhouse, golf course, or premium hospitality/customer service experience is preferred, but a natural passion for elevated hospitality is key.
  • The Skills: Outstanding communication and interpersonal skills, with a welcoming, professional, and approachable demeanor.
  • The Flexibility: Availability to work flexible hours, including days, nights, and weekend shifts to support club operations.

The IGC Team Perks:
  • Competitive Wages: Stable $16.00 - $18.00/hour pay bracket with opportunities for professional growth.
  • Benefits: Comprehensive Medical, Dental, and Vision insurance plans available.
  • Modern Wellness: 24/7, no-cost Teladoc services covering Mental Health Counseling, Physical Therapy, and Dermatology.
  • True Balance: Paid Time Off (PTO), employee discounts, and a positive, supportive team culture.

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