ZipRecruiter

Log In

1

Member Services Associate Jobs in Virginia (NOW HIRING)

NC SECU

Purpose The Member Services Officer possesses all the essential knowledge of an Associate Member Services Officer. MSOs exhibit the ability to perform account maintenance, open all account types ...

next page

Showing results 1-20

All JobsMember Services Associate JobsMember Services Associate Jobs in Virginia

Member Services Associate information

See Virginia salary details

$10

$22

$40

How much do member services associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for member services associate in Virginia is $22.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $24.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a member services associate, and why are they important?

To excel as a Member Services Associate, you typically need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office applications is usually required. Outstanding communication, problem-solving ability, and a positive attitude are soft skills that set top performers apart. These competencies are vital for ensuring member satisfaction, resolving issues efficiently, and maintaining a welcoming environment.

How does a member services associate typically collaborate with other departments to resolve member issues?

As a Member Services Associate, you’ll often work closely with teams such as billing, technical support, and management to address and resolve member concerns efficiently. When a member’s inquiry requires expertise outside your area, you’ll coordinate with the appropriate department, communicate updates to the member, and ensure a smooth resolution process. This collaborative approach not only streamlines problem-solving but also helps you develop a deeper understanding of the organization’s operations, which can support your professional growth.

What is a member services associate?

Member Services Associates are professionals who serve as the primary point of contact for customers or members within an organization. Their main responsibilities include assisting with account inquiries, resolving issues, processing transactions, and ensuring a positive experience for all members. They often work in industries like fitness centers, credit unions, or membership-based organizations. Strong communication and problem-solving skills are essential in this role. Member Services Associates play a vital part in maintaining customer satisfaction and retention.
What are the most commonly searched types of Member Services jobs in Virginia? The most popular types of Member Services jobs in Virginia are:
What cities in Virginia are hiring for Member Services Associate jobs? Cities in Virginia with the most Member Services Associate job openings:
Member Services Associate jobs near you
Infographic showing various Member Services Associate job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $46,198 per year, or $22.2 per hour.

Member Services Associate

YMCA of Greater Richmond

Ashland, VA • On-site

$13 - $14/hr

Part-time

Posted 15 days ago

Job description

The Patrick Henry Family YMCA is currently seeking part time, personable Member Service Associates who enjoy working in a fast paced environment to provide quality service to members and prospective members! The pay range for this position is $13-$14. Serious applicants must be able to work nights and weekends.DUTIES of a Member Services AssociateMember service associates will be required to answer phones, greet members, process memberships and complete program registrations. QUALIFICATIONS of a Member Services AssociateMember service associates should have excellent customer service skills, strong computer skills, the ability to multi-task in a fast-paced environment, a high school diploma or GED and be 18 years old or older.Who we are: The YMCA of Greater Richmond stands committed to creating a work environment comprised of individuals from diverse socio-economic, racial, ethnic, religious, and national origins. We believe in nurturing the potential of all staff and are dedicated to the ongoing professional development of talent. We believe a diverse and inclusive work community is essential to fulfilling our mission of being open to all. The Y is a cause-driven organization focused on strengthening our community. The principles that guide us in our work are our core values of caring, honesty, respect, and responsibility.
Job Posted by ApplicantPro