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Member Services Associate Jobs in Virginia (NOW HIRING)

NC SECU

Purpose The Member Services Officer possesses all the essential knowledge of an Associate Member Services Officer. MSOs exhibit the ability to perform account maintenance, open all account types ...

GO Rentals

Guest Services Associate

Norfolk, VA · On-site

$20/hr

We seek a talented guest service associate who: Is hospitality minded & understands first-class ... Perks@Work Program Member Ship - thousands of discounts for just about everything! Food & Grocery ...

GO RENTALS

Guest Services Associate

Norfolk, VA

$20/hr

We seek a talented guest service associate who: Is hospitality minded & understands first-class ... Perks@Work Program Member Ship - thousands of discounts for just about everything! Food & Grocery ...

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Member Services Associate information

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$10

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How much do member services associate jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for member services associate in Virginia is $22.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $24.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Member Services Associate, and why are they important?

To excel as a Member Services Associate, you typically need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office applications is usually required. Outstanding communication, problem-solving ability, and a positive attitude are soft skills that set top performers apart. These competencies are vital for ensuring member satisfaction, resolving issues efficiently, and maintaining a welcoming environment.

Is a CSA job stressful?

A Member Services Associate role can be stressful at times due to handling customer inquiries, resolving issues, and managing multiple tasks simultaneously. Strong communication skills and the ability to stay organized help manage workload and reduce stress levels in this position.

What is the job description of a service associate?

A Member Services Associate is responsible for assisting members or customers by providing information, resolving issues, and processing transactions. They often handle inquiries via phone, email, or in person, and use customer management systems to document interactions. Strong communication skills and familiarity with relevant software are essential for this role.

What is a member services associate?

A member services associate is a customer service professional who assists members or clients by answering questions, resolving issues, and providing information about products or services. They often work in environments like healthcare, fitness, or financial organizations and may use tools such as CRM software to manage member interactions.

How does a Member Services Associate typically collaborate with other departments to resolve member issues?

As a Member Services Associate, you’ll often work closely with teams such as billing, technical support, and management to address and resolve member concerns efficiently. When a member’s inquiry requires expertise outside your area, you’ll coordinate with the appropriate department, communicate updates to the member, and ensure a smooth resolution process. This collaborative approach not only streamlines problem-solving but also helps you develop a deeper understanding of the organization’s operations, which can support your professional growth.

What are Member Services Associates?

Member Services Associates are professionals who serve as the primary point of contact for customers or members within an organization. Their main responsibilities include assisting with account inquiries, resolving issues, processing transactions, and ensuring a positive experience for all members. They often work in industries like fitness centers, credit unions, or membership-based organizations. Strong communication and problem-solving skills are essential in this role. Member Services Associates play a vital part in maintaining customer satisfaction and retention.

What jobs pay 4000 a week without a degree?

Member Services Associate roles typically do not pay $4,000 a week; high-paying jobs that do often require specialized skills, experience, or certifications. Some high-earning roles without a degree include sales managers, real estate brokers, or certain skilled trades like electricians or commercial pilots, but these usually involve significant experience or licensing. Most jobs paying this amount without a degree are rare and often involve commission, bonuses, or entrepreneurial efforts.
What are the most commonly searched types of Member Services jobs in Virginia? The most popular types of Member Services jobs in Virginia are:
What cities in Virginia are hiring for Member Services Associate jobs? Cities in Virginia with the most Member Services Associate job openings:
Member Services Associate jobs near you
Infographic showing various Member Services Associate job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $46,198 per year, or $22.2 per hour.
Member Services Associate

Member Services Associate

YMCA of Greater Richmond

Mechanicsville, VA • On-site

$13 - $14/hr

Part-time

Posted 11 days ago

Job description

The Atlee Station YMCA is currently seeking part time, personable Member Services Associates who enjoy working in a fast paced environment to provide quality service to members and prospective members. The pay range for this position is $13-$14 per hour.

DUTIES of a Member Services Associate

Member services associates will be required to answer phones, greet members, process memberships and complete program registrations. Must be able to work weekends and nights.
QUALIFICATIONS of a Member Services Associate

Member services associates should have excellent customer service skills, strong computer skills, the ability to multi-task in a fast-paced environment, a high school diploma or GED and be 18 years old or older.

The YMCA of Greater Richmond stands committed to creating a work environment comprised of individuals from diverse socio-economic, racial, ethnic, religious, and national origins. We believe in nurturing the potential of all staff and are dedicated to the ongoing professional development of talent. We believe a diverse and inclusive work community is essential to fulfilling our mission of being open to all. The Y is a cause-driven organization focused on strengthening our community. The principles that guide us in our work are our core values of caring, honesty, respect, and responsibility.


Job Posted by ApplicantPro