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Member Services Associate Jobs in Georgia (NOW HIRING)

NDCP

Member Services Associate

Duluth, GA · On-site

S. Our team powers one of the most recognized quick-service brands through innovative logistics , reliable service, and high-quality product distribution. Known for delivering real value and ...

National DCP

Member Services Associate

Duluth, GA

S. Our team powers one of the most recognized quick-service brands through innovative logistics, reliable service, and high-quality product distribution. Known for delivering real value and ...

National DCP

Member Services Associate

Duluth, GA

S. Our team powers one of the most recognized quick-service brands through innovative logistics, reliable service, and high-quality product distribution. Known for delivering real value and ...

National DCP

Member Services Associate

Duluth, GA · On-site

S. Our team powers one of the most recognized quick-service brands through innovative logistics, reliable service, and high-quality product distribution. Known for delivering real value and ...

National DCP

Member Services Associate

Duluth, GA · On-site

S. Our team powers one of the most recognized quick-service brands through innovative logistics, reliable service, and high-quality product distribution. Known for delivering real value and ...

NC SECU

Associate Member Services Officer

Zebulon, GA · On-site

Purpose The Associate Member Services Officer (MSO) is an entry-level position intended to provide team members with foundational knowledge of SECU branch operations. Associate MSOs perform routine ...

NC SECU

Member Services Representative

Greensboro, GA

Purpose The Member Services Representative must possess all the basic essential knowledge of branch ... Preferred - Bachelor's degree, or Certified Credit Union Executive Certification, or Associate of ...

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Member Services Associate information

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How much do member services associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for member services associate in Georgia is $18.92, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.11 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a member services associate, and why are they important?

To excel as a Member Services Associate, you typically need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office applications is usually required. Outstanding communication, problem-solving ability, and a positive attitude are soft skills that set top performers apart. These competencies are vital for ensuring member satisfaction, resolving issues efficiently, and maintaining a welcoming environment.

How does a member services associate typically collaborate with other departments to resolve member issues?

As a Member Services Associate, you’ll often work closely with teams such as billing, technical support, and management to address and resolve member concerns efficiently. When a member’s inquiry requires expertise outside your area, you’ll coordinate with the appropriate department, communicate updates to the member, and ensure a smooth resolution process. This collaborative approach not only streamlines problem-solving but also helps you develop a deeper understanding of the organization’s operations, which can support your professional growth.

What is a member services associate?

Member Services Associates are professionals who serve as the primary point of contact for customers or members within an organization. Their main responsibilities include assisting with account inquiries, resolving issues, processing transactions, and ensuring a positive experience for all members. They often work in industries like fitness centers, credit unions, or membership-based organizations. Strong communication and problem-solving skills are essential in this role. Member Services Associates play a vital part in maintaining customer satisfaction and retention.
What are the most commonly searched types of Member Services jobs in Georgia? The most popular types of Member Services jobs in Georgia are:
What cities in Georgia are hiring for Member Services Associate jobs? Cities in Georgia with the most Member Services Associate job openings:
Member Services Associate jobs near you
Infographic showing various Member Services Associate job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $39,346 per year, or $18.9 per hour.

Member Services Associate

AMB Sports + Entertainment

Atlanta, GA • On-site

Other

Posted 20 days ago

Job description

Member Services Associate

The Atlanta Falcons Member Services team assists as the liaison between the Atlanta Falcons and our Season Ticket Member account base. The role focuses on delivering top-notch service through relationship building, value-added efforts, and gameday activities. The program provides associates with the necessary tools, skills, and experiences to build a solid foundation within the sports industry.

This is a seasonal, part-time role located at Mercedes-Benz Stadium in downtown Atlanta.

Role & Responsibilities:
  • Develop, enhance, and maintain relationships with Season Ticket Members by phone, email, and in-person event experience
  • Communicate between the Atlanta Falcons and the Season Ticket Members and fans while ensuring the highest level of service is provided as it relates to renewals, benefits, retention, ticketing, finance, account management, and gameday activities
  • Identify, troubleshoot, and resolve unusual/adverse situations using a quick response approach and make sound judgment decisions based on available information
  • Recover past-due PSL and Season Ticket payments from clients and create customized payment plans for those in unique situations
  • Manage records within Archtics and CRM ticketing systems
  • Assist various departments on gamedays to develop further insight and skillsets within AMBSE
Expectations:
  • 60+ touchpoints daily
  • 30-hour work week, ability to work home games
  • Punctuality
  • Meet weekly goals set by management
  • Maintain a positive demeanor, team spirit, and professionalism at all times
  • Attend and contribute to meetings
  • Manage inbound line and live chat for both season ticket members and MBS
  • This is an in-person position expected to work at Mercedes-Benz Stadium
Required Skills:
  • Customer service oriented
  • Ability to produce timely results with a sense of urgency
  • Use of sound judgment and problem-solving skills
  • Uphold a high level of organization and attention to detail
  • Be flexible and adaptable to change
Educational Requirements:
  • Bachelor's degree in Sports Management, Sales/Marketing, Communication, or Business preferred

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