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Member Service Supervisor Jobs (NOW HIRING)

Thalhimer Multifamily

Service Supervisor

Carrboro, NC · On-site

$65K - $75K/yr

As a member of our team, you'll enjoy competitive pay, comprehensive benefits (including medical ... As a Service Supervisor, you'll lead the maintenance efforts for the property, ensuring that our ...

Thalhimer Multifamily

Service Supervisor

Carrboro, NC · On-site

$65K - $75K/yr

As a member of our team, you'll enjoy competitive pay, comprehensive benefits (including medical ... As a Service Supervisor, you'll lead the maintenance efforts for the property, ensuring that our ...

Thalhimer Multifamily

Service Supervisor

Richmond, VA · On-site

$25 - $35/hr

As a member of our team, you'll enjoy competitive pay, comprehensive benefits (including medical ... As a Service Supervisor, you'll lead the maintenance efforts for the property, ensuring that our ...

Thalhimer Multifamily

Service Supervisor

Richmond, VA · On-site

$25 - $35/hr

As a member of our team, you'll enjoy competitive pay, comprehensive benefits (including medical ... As a Service Supervisor, you'll lead the maintenance efforts for the property, ensuring that our ...

MissQuito

Service Supervisor

Glenolden, PA · On-site

$75K - $85K/yr

... member of the Rollins Family of Brands. Western Pest Services has partnered with A. Amendt Pest ... Responsibilities Service Supervisor will lead a team whose passion is to deliver exceptional ...

SYUFY GROUP

Member Services Supervisor

Beaverton, OR · On-site

Member Services Supervisor Beaverton, OR 97005 Overview Position Type Full Time Travel Percentage ... If you're a high-performing, outgoing, service-oriented superstar looking for a chance to make a ...

VillaSport

Member Services Supervisor

Beaverton, OR · On-site

Member Services Supervisor Beaverton, OR 97005 Overview Position Type Full Time Travel Percentage ... If you're a high-performing, outgoing, service-oriented superstar looking for a chance to make a ...

Active Wellness

Member Services Supervisor

Napa, CA · On-site

$20 - $26/hr

This person is responsible for supervising the Service Desk Team to support in delivering exceptional customer experience. The Member Services Supervisor also responds to members' comments and ...

Pape' Machinery, Inc

Service Supervisor

Wenatchee, WA · On-site

$74K - $111K/yr

Pape' Machinery, a premier capital equipment dealer in the West, is seeking a member to lead our ... WHAT YOU'LL DO: As the Service Supervisor, you will be responsible for the supervision and ...

Albertsons Company

Service Supervisor

Mckinney, TX · On-site

The Service Supervisor serves as a key member of the store leadership team and assists with daily operational execution, associate development, and customer issue resolution. Key Responsibilities ...

New

Global Credit Union

Member Service Officer

Anchorage, AK

$57K - $90K/yr

Member Service Center Team Manager (may vary by location) Functions Supervised: None Primary Functions: Provide assistance across all MSC queues. Assist in supporting new knowledge and job functions ...

Global Credit Union

Member Service Officer

Spokane, WA

$57K - $90K/yr

Member Service Center Team Manager (may vary by location) Functions Supervised: None Primary Functions: Provide assistance across all MSC queues. Assist in supporting new knowledge and job functions ...

Global Credit Union

Member Service Officer

Anchorage, AK · On-site

$57K - $90K/yr

Member Service Center Team Manager (may vary by location) Functions Supervised: None Primary Functions: Provide assistance across all MSC queues. Assist in supporting new knowledge and job functions ...

Global Credit Union

Member Service Officer

Glendale, AZ · On-site

$57K - $90K/yr

Member Service Center Team Manager (may vary by location) Functions Supervised: None Primary Functions: Provide assistance across all MSC queues. Assist in supporting new knowledge and job functions ...

Global Credit Union

Member Service Officer

Anchorage, AK · On-site

$57K - $90K/yr

Member Service Center Team Manager (may vary by location) Functions Supervised: None Primary Functions: Provide assistance across all MSC queues. Assist in supporting new knowledge and job functions ...

Global Credit Union

Member Service Officer

Glendale, AZ · On-site

$57K - $90K/yr

Member Service Center Team Manager (may vary by location) Functions Supervised: None Primary Functions: Provide assistance across all MSC queues. Assist in supporting new knowledge and job functions ...

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Member Service Supervisor information

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How much do member service supervisor jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for member service supervisor in the United States is $14.10, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $15.87 per hour, depending on experience, location, and employer.

What does a member service supervisor do?

A Member Service Supervisor oversees the daily operations of a member services team, ensuring that members receive high-quality support and assistance. They are responsible for training staff, monitoring performance, handling complex member issues, and implementing policies to improve service efficiency. This role often requires strong leadership, communication, and problem-solving skills, as well as the ability to manage both people and processes. Member Service Supervisors are found in organizations such as credit unions, gyms, and membership-based services.

What are the key skills and qualifications needed to thrive as a member service supervisor, and why are they important?

To thrive as a Member Service Supervisor, you need strong leadership abilities, customer service expertise, and experience in team management, often supported by a background in business or a related field. Familiarity with customer relationship management (CRM) systems, point-of-sale (POS) software, and proficiency in Microsoft Office are typically required. Excellent communication, conflict resolution, and organizational skills help you motivate staff and address member concerns effectively. These skills ensure smooth daily operations, high member satisfaction, and a productive, cohesive team environment.

How does a member service supervisor typically collaborate with other departments to resolve member issues?

A Member Service Supervisor often serves as a key liaison between the member service team and other departments such as billing, IT, and operations. When complex member issues arise, supervisors coordinate with these teams to ensure accurate information is gathered and solutions are implemented efficiently. This collaborative approach not only helps resolve problems quickly but also improves overall member satisfaction. Regular cross-departmental meetings and clear communication channels are common practices in this role.

What is the difference between Member Service Supervisor vs Member Service Representative?

AspectMember Service SupervisorMember Service Representative
CredentialsHigh school diploma or equivalent; experience in customer service; leadership skillsHigh school diploma or equivalent; customer service experience
Work EnvironmentSupervises team, manages operations, handles escalationsAssists members, processes transactions, provides information
Employer & Industry UsageFinancial institutions, credit unions, healthcare organizationsFinancial institutions, credit unions, healthcare organizations

The Member Service Supervisor oversees customer service teams and manages daily operations, requiring leadership skills and experience. In contrast, the Member Service Representative primarily interacts directly with members, providing assistance and processing transactions. Both roles are common in financial and healthcare industries, but the supervisor position involves more responsibility and oversight.

Who are the top companies hiring for Member Service Supervisor jobs?

The top employers for Member Service Supervisor jobs are:

What states have the most Member Service Supervisor jobs?

States with the most job openings for Member Service Supervisor jobs include:

What are popular job titles related to Member Service Supervisor jobs?

For Member Service Supervisor jobs, the most frequently searched job titles are:

Member Service Supervisor jobs near you
Infographic showing various Member Service Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $29,329 per year, or $14.1 per hour.

Service Supervisor

Carrboro, NC • On-site

Thalhimer Multifamily
See more jobs at Thalhimer Multifamilyexternal

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 1 hour ago

Job description

Join Our Team as a Service Supervisor at Collin's Crossing in Carrboro, NC!
Thalhimer is seeking a motivated and skilled Service Supervisor to oversee apartment maintenance at Collin's Crossing in Carrboro, NC. This full-time position offers a dynamic and rewarding environment, where no two days are the same. Enjoy competitive pay, generous benefits, and a $1,000 sign-on bonus!
Why Join Us?
At Thalhimer, we are a team of passionate professionals committed to delivering exceptional results. We put people at the heart of everything we do, creating a work environment where your contributions are recognized and valued. As a member of our team, you'll enjoy competitive pay, comprehensive benefits (including medical, dental, and vision), paid leave, a 401(k) plan, and participation in our Employee Stock Ownership Plan (ESOP).
What You'll Do:
As a Service Supervisor, you'll lead the maintenance efforts for the property, ensuring that our apartments and facilities remain in excellent condition. Each day will present a variety of tasks-from overseeing apartment work orders and turnovers to performing repairs on HVAC systems, plumbing, appliances, and electrical issues. Your skills and leadership will be essential in ensuring that our residents enjoy a comfortable and well-maintained living environment.
Key responsibilities include:
  • Overseeing and completing apartment maintenance and repairs
  • Managing work orders and apartment turnovers
  • Performing preventative maintenance to keep all systems running smoothly
  • Leading maintenance team members, providing guidance and support
  • Maintaining a high standard of customer service and property upkeep

No two days are the same, and you'll never get bored-whether you're troubleshooting an unexpected issue or tackling routine maintenance, you'll always be engaged and making a difference.
What We're Looking For:
  • 3 - 5+ years of experience in residential property maintenance (or similar fields)
  • CFC and HVAC certification required
  • Strong training in plumbing and electrical systems
  • Expertise in general apartment maintenance (HVAC, plumbing, appliances, electrical)
  • A valid driver's license and the ability to travel to between properties if needed
  • Strong leadership and communication skills
  • A positive, solution-oriented attitude and exceptional problem-solving abilities

If you are dependable, hardworking, and enjoy the satisfaction of solving problems and fixing things, we want to hear from you!
Ready to Take the Next Step?
Apply today through our mobile-friendly application, which takes just 3 minutes to complete. We look forward to meeting you and exploring how you can be a key part of our team!
Thalhimer is an equal opportunity employer.
What Does Success Look Like? A standout Service Supervisor leads by example-confident, accountable, and solutions-driven. You'll succeed by proactively managing maintenance operations, mentoring your team, and driving safety and compliance. You understand every technician's role and support their success through training, delegation, and technical oversight. You're organized, responsive, and committed to excellence in both resident satisfaction and property performance.

Apply