ZipRecruiter

Log In

1

Member Service Rep Jobs in New York (NOW HIRING)

Madison Area YMCA

MEMBER SERVICES REP

Madison, NJ · On-site

$17 - $18/hr

The Member Services Representative will report to the Associate Member Services Director. This ... Provide excellent customer service to members, program participants, and guests in person and on ...

Island Federal Credit Union

MSR

Hicksville, NY · On-site

MEMBER SERVICE REPRESENTATIVE/MEMBER SERVICE REPRESENTATIVE FLOAT ***** SUMMARY: Provide solutions to M embers' financial needs by suggesting credit union products and services utilizing Island ...

New

Local 804 FCU

Be Seen First

Member Services Representative

Port Washington, NY · On-site

$39K - $41K/yr

· Experienced Customer Services Representative required. · Responsible for providing a variety of ... member services functions such as opening and closing accounts, credit card payments, renewing ...

previous page

Showing results 41-60

All JobsMember Service Rep JobsMember Service Rep Jobs in New York

Member Service Rep information

See New York salary details

$9

$17

$26

How much do member service rep jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for member service rep in New York is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $20.77 per hour, depending on experience, location, and employer.

What is the difference between Member Service Rep vs Customer Service Representative?

AspectMember Service RepCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentHealthcare, insurance, or membership organizationsRetail, telecom, banking, and various industries
Employer & Industry UsagePrimarily in healthcare, insurance, and membership-based organizationsBroadly across retail, finance, tech, and service sectors
Search & Comparison IntentPeople comparing roles within healthcare or membership servicesPeople seeking customer support roles across industries

The main difference is that a Member Service Rep typically works within healthcare, insurance, or membership organizations, focusing on member-specific needs. A Customer Service Representative works across various industries like retail and finance, handling general customer inquiries. While both roles require strong communication skills, the Member Service Rep often deals with specialized information related to memberships or health plans.

What is a member service representative?

A member service representative is a customer service professional who assists members or clients with inquiries, account management, and problem resolution. They often work in industries like healthcare, finance, or credit unions, using communication skills and knowledge of company policies to provide support and ensure member satisfaction.

What cities in New York are hiring for Member Service Rep jobs?

Cities in New York with the most Member Service Rep job openings:

Member Service Rep jobs near you
Infographic showing various Member Service Rep job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $36,209 per year, or $17.4 per hour.

Member Services Representative (Part Time)

Summit Area YMCA

Summit, NJ • On-site

$17.50 - $19/hr

Part-time

Retirement

Re-posted yesterday

Job description

Job Type
Part-time
Description
Imagine greeting each morning with purpose-helping others start their day with energy, connection, and community.
The Summit Area YMCA is seeking tech-savvy, customer-focused Member Service Representatives to support both our Summit and Berkeley Heights branches. In this highly visible, member-facing role, you will be the welcoming face of the Y, creating a positive and supportive experience for every person who walks through our doors.
As a Member Service Representative, you will help members check in, register for programs, and access information about everything from swim lessons to wellness classes. You will work in a fast-paced, people-centered environment where every interaction matters.
A warm, friendly presence, strong communication skills, and a genuine passion for helping others are essential to success in this role.
You Might Be the Right Candidate if you:
  • Love connecting with people and creating a welcoming, community-focused environment
  • Are dependable, organized, and ready to jump in where needed
  • Have strong computer skills and are comfortable navigating multiple systems with accuracy and efficiency
  • Can confidently use technology such as DAXKO, CRM systems, and Microsoft Office
  • Enjoy problem-solving and finding ways to make someone's day better
  • Thrive in a fast-paced environment and stay positive under pressure
  • Believe in teamwork and live the Y's core values of caring, honesty, respect, and responsibility
  • Are flexible and available to work at both Summit and Berkeley Heights branches
  • Can work a schedule that includes either one weekend shift and one weeknight shift, or two weekend shifts

Key Responsibilities:
  • Greet and assist members and guests in a friendly, professional manner
  • Open the facility and ensure readiness for daily operations
  • Process membership check-ins, registrations, and payments accurately
  • Maintain knowledge of YMCA programs, services, and policies
  • Provide exceptional customer service and support membership engagement and sales
  • Assist with membership changes and general inquiries
  • Support facility cleanliness and safety procedures

Salary & Benefits:
The salary range for this position is $17.50 to $19.00 per hour, based on experience.
Various shifts are currently available on weekday evenings and weekends.
Member Service staff are required to be scheduled for at least two shifts per week. These must include at least one weekend shift, but may include two weekend shifts if needed and desired. Staff may have the opportunity to work up to 25 hours per week, based on available shifts.
The Summit Area YMCA offers generous employee benefits. Part-time benefits include a free YMCA membership, discounts on Y family membership, continued professional training and development courses, and an 12% contribution to the YMCA retirement plan upon eligibility.
At the Summit Area YMCA, we are committed to equal opportunity employment regardless of gender, age, disability, ethnicity, sexual orientation, or religious affiliation. Our main purpose is to strengthen community. Every day, we work side-by-side with our neighbors to make sure that everyone can reach their full potential and we strive to live our cause with purpose every day. No matter who you are or where you're from, we believe that we're stronger when we come together.
Requirements
Qualifications:
  • Effective communication, interpersonal and public relations skills
  • Strong computer skills
  • Ability to handle financial transactions
  • Previous customer service, hospitality, sales, or related experience
  • Must be dependable, punctual, and comfortable working independently in the early morning hours.
  • Strong communication and problem-solving skills.
  • Customer service or front desk experience preferred.
  • Must be able to travel between both YMCA branches.
  • CPR/AED certification (training provided if not currently certified).
  • Are 18 years or older

About the Summit Area YMCA:
We were founded as the Young Men's Christian Association in 1886, but today, we are The Y. Part of a world-class organization, we are one of the area's leading nonprofits, that values, and is made stronger by, its diverse people. The Summit Area YMCA is committed to strengthening community by connecting all people to their potential, purpose, and each other. Working locally, we focus on empowering young people, improving health and well-being, and inspiring action in and across communities. By bringing together people from different backgrounds, perspectives, and generations, we ensure that we all have access to the opportunities, relationships, and resources necessary to learn, grow and thrive.
Salary Description
$17.50 - $19.00 / hour

Apply