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Member Service Rep Jobs in Schenectady, NY (NOW HIRING)

John Ray and Sons

Customer Service Representative

Troy, NY · On-site

$15.75 - $21.50/hr

We are a leading home services provider and due to our continued growth we are looking for personable and reliable individuals to serve as Customer Service Representatives. You will handle inbound ...

Crunch Fitness

Member Services Representative

Troy, NY · On-site

$16/hr

Opportunity for advancement Crunch Fitness is looking for Membership Sales Representatives to join ... full service locker rooms with showers, tanning booths, HydroMassage ® bed, and an extensive ...

Crunch Fitness

Member Services Representative

Albany, NY · On-site

$15.50/hr

Opportunity for advancement Crunch Fitness is looking for Membership Sales Representatives to join ... full service locker rooms with showers, tanning booths, HydroMassage ® bed, and an extensive ...

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All JobsMember Service Rep JobsMember Service Rep Jobs in Schenectady, NY

Member Service Rep information

See Schenectady, NY salary details

$8

$15

$23

How much do member service rep jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for member service rep in Schenectady, NY is $15.40, according to ZipRecruiter salary data. Most workers in this role earn between $11.63 and $18.37 per hour, depending on experience, location, and employer.

What is the difference between Member Service Rep vs Customer Service Representative?

AspectMember Service RepCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentHealthcare, insurance, or membership organizationsRetail, telecom, banking, and various industries
Employer & Industry UsagePrimarily in healthcare, insurance, and membership-based organizationsBroadly across retail, finance, tech, and service sectors
Search & Comparison IntentPeople comparing roles within healthcare or membership servicesPeople seeking customer support roles across industries

The main difference is that a Member Service Rep typically works within healthcare, insurance, or membership organizations, focusing on member-specific needs. A Customer Service Representative works across various industries like retail and finance, handling general customer inquiries. While both roles require strong communication skills, the Member Service Rep often deals with specialized information related to memberships or health plans.

What is a member service representative?

A member service representative is a customer service professional who assists members or clients with inquiries, account management, and problem resolution. They often work in industries like healthcare, finance, or credit unions, using communication skills and knowledge of company policies to provide support and ensure member satisfaction.

What cities near Schenectady, NY are hiring for Member Service Rep jobs?

Cities near Schenectady, NY with the most Member Service Rep job openings:

Member Service Rep jobs near you
Infographic showing various Member Service Rep job openings in Schenectady, NY as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $32,022 per year, or $15.4 per hour.

Member Service Rep

Saratoga Regional YMCA

Saratoga Springs, NY • On-site

$17.48/hr

Part-time

Re-posted 23 days ago

Job description

Job Type
Part-time
Description
Part-time opportunity!
$17.48/hour
Weekend Availability required
Create a welcoming experience for members and guests from the moment they walk through our doors!
The Saratoga Regional YMCA is seeking a friendly, motivated Member Service Representative to create a welcoming, positive, and inclusive experience for members and guests. This position maintains a supportive, positive atmosphere that welcomes and respects all individuals. You will respond to member and guest needs, promote memberships and programs, and help individuals and families feel informed, supported, and engaged. Use your strengths in service and communication to help members feel welcomed and connected to the YMCA!
JOB PERKS:
  • Fun, interactive atmosphere
  • Competitive pay
  • Free YMCA membership!

Requirements
  • Minimum age of 18 years old.
  • Previous customer service, sales or related experience.
  • CPR and First Aid, child abuse prevention training, Y orientation certifications required within 60 days of hire
  • Excellent interpersonal and problem-solving skills.
  • Ability to relate effectively to diverse groups of people from all social and economic segments of the community
  • Basic knowledge of computers.

We're proud to be recognized as a 2026 USA Today Top Workplace, a national honor awarded based entirely on employee feedback. This recognition reflects our supportive, people-first culture and the passionate team that makes the Y such a special place to work.
The SRYMCA is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, domestic violence victim status or any other characteristic protected by law.
Salary Description
$17.48

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