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Member Service Center Manager Jobs (NOW HIRING)

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

Service Center Manager

Orchard Park, NY · On-site

$16.50 - $17.50/hr

Responsible for inventory, labor management and financial performance of the service center * Mentor, lead and train the team to optimize their development * Performand train others onautomotive ...

Responsible for inventory, labor management and financial performance of the service center * Mentor, lead and train the team to optimize their development * Performand train others onautomotive ...

Responsible for inventory, labor management and financial performance of the service center * Mentor, lead and train the team to optimize their development * Performand train others onautomotive ...

Showing results 41-60

Member Service Center Manager information

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$8

$14

$17

How much do member service center manager jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for member service center manager in the United States is $14.10, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $15.87 per hour, depending on experience, location, and employer.

What does a Member Service Center Manager do?

A Member Service Center Manager oversees the daily operations of a service center, typically in a credit union or similar financial institution. They are responsible for managing staff, ensuring high-quality customer service, and meeting organizational goals. This role often involves handling member inquiries, resolving complaints, implementing policies, and monitoring performance metrics. Additionally, the manager trains employees, ensures compliance with regulations, and works to improve overall member satisfaction.

What are the key skills and qualifications needed to thrive as a Member Service Center Manager?

To thrive as a Member Service Center Manager, you need expertise in customer service management, staff supervision, and a solid understanding of financial products or membership services, typically supported by a bachelor’s degree or equivalent experience. Familiarity with CRM systems, call center software, and reporting tools is commonly required, along with certifications like Certified Contact Center Manager (CCCM) being advantageous. Outstanding leadership, problem-solving abilities, and strong interpersonal communication skills distinguish top performers in this role. These skills ensure the delivery of exceptional member experiences, efficient team operations, and achievement of organizational service goals.

What are common challenges a Member Service Center Manager faces and how can they be addressed?

Member Service Center Managers often face challenges such as maintaining high levels of member satisfaction while managing a busy team and ensuring operational efficiency. Balancing staff scheduling, handling escalated member concerns, and adapting to new technologies or processes are common hurdles. Successful managers address these by fostering open communication, providing continuous staff training, and implementing effective problem-solving strategies. Staying proactive and prioritizing member needs helps create a positive environment for both staff and members.

What cities are hiring for Member Service Center Manager jobs?

Cities with the most Member Service Center Manager job openings:

What states have the most Member Service Center Manager jobs?

States with the most job openings for Member Service Center Manager jobs include:

What are popular job titles related to Member Service Center Manager jobs?

For Member Service Center Manager jobs, the most frequently searched job titles are:

Service Center Manager

Des Plaines, IL • On-site

Valvoline
Oil and Gas Extraction • 5 - 10K employees

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago


Valvoline rating

6.0

Company rating: 6.0 out of 10

Based on 79 frontline employees who took The Breakroom Quiz


Job description

Geared for the Driven
At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've stepped up extra safety measures in line with CDC guidance. It's our goal to not only serve but to earn the trust of our communities and have each other's backs.
Whether you're looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you'll find it all at VIOC. With an award-winning training program and fair and honest values, we're here to help you reach every milestone.
What you'll do
As an Assistant Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on the move, interacting with your team and customers to find the best solutions for their vehicle's needs while building loyalty. You will also enjoy playing a role in your team members' success. If you are ready to take the initiative, we're here to help you put your career on the fast-track to success.
  • Deliver a positive first impression to each guest with a warm and friendly greeting
  • Build trust and win repeat, loyal customers
  • Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center
  • Responsible for inventory, labor management and financial performance of the service center.
  • Become familiar with Environmental, Health & Safety (EH&S) compliance and other policies and procedures
  • Mentor, lead and train the team to optimize their development
  • Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
  • Provide superior customer service leadership

How you'll succeed
  • You are friendly and willing to work as part of customer-focused team
  • Have effective interpersonal, oral communication skills
  • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages
  • Knowledge of cash handling, facility and safety control policies and practices
  • Ability to occasionally lift up to 50 pounds
  • Be able to stand for extended periods of time and climb stairs
  • Have full mobility and are able to twist, stoop and bend
  • High school diploma or equivalent
  • Six months of supervisory experience or related experience/training preferred

Benefits include:
  • Competitive pay & flexible work schedule
  • On-the-job training
  • Paid biweekly
  • Company provided uniforms and tools
  • We promote from within-a commitment we are passionate about
  • No late evenings
  • Paid time off and holidays*
  • Medical, dental, vision, and 401(k) savings plans*

*Terms and conditions apply, and benefits may differ depending on location
Ivy Lane Corp is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email 1-800Valvoline@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

What Valvoline employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Valvoline

Sourced by ZipRecruiter

Valvoline Inc., headquartered in Lexington, Kentucky, US, is an international manufacturer and distributor of automotive oil, additives, and lubricants. Established in 1866 by Dr. John Ellis, Valvoline is recognized as the creator of the world's first high mileage motor oil, advancing as a leader in the automotive lubricant industry ever since. The company's product portfolio incorporates a vast range of motor and industrial oils, lubricants, and automotive maintenance goods. Valvoline’s mission is "to power the success of every team member and business partner by living our culture and values", which stand on a foundation of 'People', 'Performance', 'Innovation' and 'Continuous Improvement'.

Industry

Oil and gas extraction

Company size

5,001 - 10,000 Employees

Headquarters location

Lexington, KY, US