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Manager Member Service Centre Jobs (NOW HIRING)

Member Service Officer

Glendale, AZ · On-site

$57K - $90K/yr

Member Service Center Team Manager (may vary by location) Functions Supervised: None Primary Functions: Provide assistance across all MSC queues. Assist in supporting new knowledge and job functions ...

Member Service Officer

Anchorage, AK · On-site

$57K - $90K/yr

Member Service Center Team Manager (may vary by location) Functions Supervised: None Primary Functions: Provide assistance across all MSC queues. Assist in supporting new knowledge and job functions ...

... managed credit unions in the country. Do you enjoy helping others and thrive in a fast-paced, team-driven environment? As a Member Service Agent in our Member Service Center, you'll be the voice of ...

$60K - $70K/yr

Position Summary The Service Center Manager oversees all service center operations and is ... Work effectively as a member of a team. * Effectively communicate to various internal and external ...

Operational Excellence Communicates continual improvement of productivity standards and team member ... Service Center Management Responsible for service center management processes, ensuring alignment ...

Manager Member Services

Piscataway, NJ · On-site

$84K - $123K/yr

Manage global member programs, including Senior Member elevations and Geo-Unit inaugurations ... Proven experience leading customer service, membership, operations, or shared-services teams.

Service Center Manager

Roseville, MN · On-site

$95K - $115K/yr

Overview Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with ...

Service Center Manager

Richfield, OH · On-site

$125K - $140K/yr

Service Center Manager REPORTS TO: Director of Operations OVERVIEW OF ROLE: To ensure the customer is always serviced first. To assist in achieving our growth goals, service goals and contribution ...

Overview Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with ...

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Manager Member Service Centre information

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Infographic showing various Manager Member Service Centre job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Member Service Center Specialist I, II, III, or Senior - WA

Spokane, WA • On-site

Global Credit Union
Finance and Insurance • 1 - 5K employees

$49K - $73K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Global Credit Union rating

8.4

Company rating: 8.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz


Job description

Reports To: Assistant Member Service Center Team Manager

Primary Functions: Answer member telephone inquiries and provide excellent member service. Post or record and forward transactions to appropriate departments for processing.

Duties and Responsibilities:

  1. Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service.
  2. In compliance with credit union marketing image and service delivery goals, answer inquiries and provide information on all types of accounts, loans and other credit union services.
  3. Develop and maintain a current in-depth knowledge of credit union services and policies.
  4. Receive and post, or accurately record and forward for processing, member account transactions and research requests.
  5. Perform assigned authority level responsibilities.
  6. Identify and offer products and services that would be beneficial to the member.
  7. Perform other duties as assigned.

Education: High school graduate or equivalent.

Creditable Experience in Lieu of Education: Not Applicable

Experience/Skills: Prior customer interactive experience. Must have a pleasant telephone voice, demonstrate a mastery of English speaking, comprehension and communicate clearly. Ability to perform multiple functions simultaneously.

Tenure: Member Service Center Specialist II (Category 15) requires six consecutive months tenure in the Member Service Center Specialist I (Category 16) position with performance that meets or exceeds expectations and requires a promotion recommendation by the member service officer and manager. Member Service Center Specialist III (Category 14) requires six months tenure in the Member Service Center Specialist II (Category 15) position with performance that meets or exceeds expectations and requires a promotion recommendation by the member service officer and manager. Senior Member Service Center Specialist (Category 13) requires performance as a Member Service Center Specialist III (Category 14) that meets or exceeds expectations and requires a promotion recommendation by management.Directly related work experience and/or accelerated training completion may be substituted for tenure.


Starting base salary will be determined based on candidate experience, qualifications, education, and applicable local or state wage requirements, and will fall within the range provided below. In accordance with our Salary Administration policy, new hire base salaries generally fall between the minimum and midpoint of the listed range.


$49,284 - $73,391 annually
$45,633 - $66,624 annually
$42,254 - $60,844 annually
$40,241 - $57,142 annually
  • Short-term and long-term incentives
  • Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
  • 401(k) plan with a 5% match
  • Employee Assistance Program (EAP)
  • Life and disability coverage
  • Voluntary cash benefits for accident, hospitalization and critical illness
  • Tuition Reimbursement
  • Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
  • Click here to view Global’s comprehensive Benefits Programs

Equal Opportunity Employer


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