ZipRecruiter

Log In

1

Manager Member Service Centre Jobs (NOW HIRING)

LPL Financial

Mgr, Service Center

Fort Mill, SC · On-site

$66K - $111K/yr

The Service Center Manager at LPL Financial Corp is responsible for leading and developing a team of financial service professionals to deliver exceptional support to financial advisors and their ...

Valvoline

Service Center Manager

Sioux Falls, SD · On-site

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

Valvoline

Service Center Manager

Sioux Falls, SD · On-site

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

Valvoline

Service Center Manager

Sioux Falls, SD · On-site

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

Valvoline

Service Center Manager

Donelson, TN · On-site

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

Valvoline

Service Center Manager

Oklahoma City, OK

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

Paychex

AVP Member Service

Greenville, SC · On-site

AVP Member Services Location: Grove Branch, Greenville, SC 29605 Employment Type: Full Time Work ... Manage the delivery of services to members through Branch Managers, Supervisors, and branch staff ...

Valvoline

Service Center Manager

Fargo, ND · On-site

Service Center Manager Geared for the Driven At Ivy Lane Corp, a franchise of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a ...

Valvoline

Service Center Manager

Pewaukee, WI · On-site

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

Valvoline

Service Center Manager

Woodward, OK · On-site

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

Valvoline

Service Center Manager

Des Plaines, IL · On-site

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

Valvoline

Service Center Manager

Burlington, IA · On-site

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

Valvoline

Service Center Manager

Rockford, IL · On-site

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

Valvoline

Service Center Manager

Chicago, IL · On-site

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

previous page

Showing results 41-60

All JobsBusiness JobsCustomer Service JobsCustomer Service Manager JobsManager Member Service Centre Jobs

Manager Member Service Centre information

What are popular job titles related to Manager Member Service Centre jobs?

For Manager Member Service Centre jobs, the most frequently searched job titles are:

Infographic showing various Manager Member Service Centre job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Mgr, Service Center

Fort Mill, SC • On-site

LPL Financial
Finance and Insurance • 1 - 5K employees
Learn more about LPL Financialexternal

$66K - $111K/yr

Full-time

Medical, Retirement, PTO

Posted 5 days ago

LPL Financial rating

7.2

Company rating: 7.2 out of 10

Based on 74 frontline employees who took The Breakroom Quiz

Job description

Lead with Purpose, Unlock Your Team's Passion
At LPL, people leaders hold the key to the employee experience - shaping culture, driving performance, and guiding individuals to new heights. Because when that happens, we all win - clients, LPL, and most importantly our, employees.
If you're ready to lead with intention and discover what's possible, LPL Financial invites you to apply today.
Job Overview:
The Service Center Manager at LPL Financial Corp is responsible for leading and developing a team of financial service professionals to deliver exceptional support to financial advisors and their clients. This role focuses on optimizing operational efficiency, ensuring service level agreements are met, and fostering a positive and productive work environment.
Responsibilities:
  • Manage, mentor, and motivate a team of Service Center Representatives/Case Managers, including performance reviews, coaching, and professional development.
  • Oversee daily operations of the Service Center, ensuring adherence to established policies, procedures, and service standards.
  • Monitor key performance indicators (KPIs) such as call volume, average handle time, first-call resolution, and customer satisfaction, implementing strategies for continuous improvement.
  • Resolve escalated service inquiries and complex issues from advisors and clients, ensuring a timely and satisfactory resolution.
  • Develop and implement training programs for new hires and ongoing skill development for existing team members.
  • Collaborate with other departments (e.g., Operations, Technology, Compliance) to streamline processes and enhance the overall advisor experience.
  • Identify and implement process improvements and technological enhancements to increase efficiency and effectiveness of the Service Center.
  • Ensure compliance with all relevant industry regulations and internal company policies.
  • Prepare and analyze reports on Service Center performance, identifying trends and recommending actionable insights to senior management.
  • Contribute to the strategic planning and goal setting for the Service Center department.

What are we looking for?
We're looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.
Requirements:
  • Bachelor's degree in Business Administration, Finance, or a related field; or equivalent work experience.
  • 5+ years of experience in a customer service or operations management role, preferably within the financial services industry.
  • SIE Required
  • FINRA Series 7 or willingness to obtain within 90 days

Core Competencies:
  • Proven track record of success in leading a high-performing service team.
  • Strong understanding of financial products, services, and regulatory requirements.
  • Excellent communication (verbal and written), interpersonal, and leadership skills.
  • Demonstrated ability to analyze data, identify trends, and implement effective solutions.
  • Proficiency with CRM software and other call center technologies.
  • Ability to work effectively in a fast-paced and dynamic environment.
  • Strong problem-solving and decision-making abilities.

Pay Range:
$66,744.00 - $111,240.00
Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play - such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!
Company Overview:
LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit www.lpl.com.
At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.
For further information about LPL, please visit www.lpl.com.
Join the LPL team and help us make a difference by turning life's aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.
Information on Interviews:
LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant's bank or credit card. Should you have any questions regarding the application process, please contact LPL's Human Resources Solutions Center at (855) 575-6947.
EAC 5.19.26

What LPL Financial employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply