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Member Service Center Manager Jobs (NOW HIRING)

Valvoline

Service Center Manager

Dickson, TN · On-site

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

Valvoline

Service Center Manager

Oklahoma City, OK

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

Valvoline

Service Center Manager

Oklahoma City, OK

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

Ward Trucking, LLC

Service Center Manager

Richfield, OH · On-site

$125K - $140K/yr

Service Center Manager REPORTS TO: Director of Operations OVERVIEW OF ROLE: To ensure the customer is always serviced first. To assist in achieving our growth goals, service goals and contribution ...

Valvoline

Service Center Manager

Pewaukee, WI · On-site

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

Valvoline

Service Center Manager

Davenport, IA · On-site

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

Valvoline

Service Center Manager

Melrose Park, IL · On-site

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

VIOC

Service Center Manager Trainee

Spokane, WA · On-site

$26.90/hr

What you'll do to drive success When you join us as a Service Center Manager Trainee , your personal and professional goals will be fueled by a friendly and collaborative team environment. Together ...

Valvoline

Service Center Manager

Burlington, IA · On-site

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

Valvoline

Service Center Manager

Rockford, IL · On-site

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

Valvoline

Service Center Manager

Milwaukee, WI · On-site

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

Valvoline

Service Center Manager

Oshkosh, WI · On-site

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

Valvoline

Service Center Manager

Chicago, IL · On-site

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

Valvoline

Service Center Manager

Milwaukee, WI · On-site

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

Valvoline

Service Center Manager

Ottumwa, IA · On-site

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

Valvoline

Service Center Manager

Woodward, OK · On-site

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

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Member Service Center Manager information

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How much do member service center manager jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for member service center manager in the United States is $14.10, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $15.87 per hour, depending on experience, location, and employer.

What does a Member Service Center Manager do?

A Member Service Center Manager oversees the daily operations of a service center, typically in a credit union or similar financial institution. They are responsible for managing staff, ensuring high-quality customer service, and meeting organizational goals. This role often involves handling member inquiries, resolving complaints, implementing policies, and monitoring performance metrics. Additionally, the manager trains employees, ensures compliance with regulations, and works to improve overall member satisfaction.

What are the key skills and qualifications needed to thrive as a Member Service Center Manager?

To thrive as a Member Service Center Manager, you need expertise in customer service management, staff supervision, and a solid understanding of financial products or membership services, typically supported by a bachelor’s degree or equivalent experience. Familiarity with CRM systems, call center software, and reporting tools is commonly required, along with certifications like Certified Contact Center Manager (CCCM) being advantageous. Outstanding leadership, problem-solving abilities, and strong interpersonal communication skills distinguish top performers in this role. These skills ensure the delivery of exceptional member experiences, efficient team operations, and achievement of organizational service goals.

What are common challenges a Member Service Center Manager faces and how can they be addressed?

Member Service Center Managers often face challenges such as maintaining high levels of member satisfaction while managing a busy team and ensuring operational efficiency. Balancing staff scheduling, handling escalated member concerns, and adapting to new technologies or processes are common hurdles. Successful managers address these by fostering open communication, providing continuous staff training, and implementing effective problem-solving strategies. Staying proactive and prioritizing member needs helps create a positive environment for both staff and members.

What cities are hiring for Member Service Center Manager jobs?

Cities with the most Member Service Center Manager job openings:

What states have the most Member Service Center Manager jobs?

States with the most job openings for Member Service Center Manager jobs include:

What are popular job titles related to Member Service Center Manager jobs?

For Member Service Center Manager jobs, the most frequently searched job titles are:

Service Center Manager

Milwaukee, WI • On-site

AAA Cooper Transportation, Inc.
Trucking • 1 - 5K employees
Learn more about AAA Cooper Transportation, Inc.external

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

AAA Cooper Transportation rating

6.6

Company rating: 6.6 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

Job description

Service Center Manager | Milwaukee, WI

AAA Cooper Transportation is immediately hiring a Service Center Manager to join the team in Milwaukee, WI. This role is a crucial part of the service center's daily success through strong leadership ability. This position offers competitive pay, a comprehensive benefits package, and numerous opportunities for career growth and advancement within our well‑established and rapidly growing company.

RESPONSIBILITIES
  • Provide leadership to all team members, including drivers, supervisors, and sales executives
  • Manage and ensure facility and customer goals are met and/or exceeded and accountability for driving daily work habits to ensure operational model compliance.
  • Responsible for managing and driving a culture of excellence in the quality of products to our customers
  • Engagement in managing and growing profitable facility revenue
  • Other duties as assigned.
QUALIFICATIONS
  • Bachelor's Degree preferred
  • Transportation Management Experience
  • Strong leadership qualities
  • Desire to surround customers with excellence in service
  • High aptitude for technology
BENEFITS
  • Competitive Compensation with bonus opportunities
  • Comprehensive Insurance Options: Access high-quality medical, vision, and dental coverage for you and your family, plus company-sponsored life insurance and disability coverage.
  • 401(k) Retirement Plan with Company Match: Secure your financial future with a solid retirement plan and company contributions.
  • Paid Time Off (PTO) and Holidays: Relax and recharge with generous PTO and eight paid holidays.
  • Skill Development and Career Advancement: ACT invests in you! Take advantage of opportunities to enhance your skills and advance your career.

Pay Range: 105000.00-115000.00 per_year. General Benefits: High Deductible Health Plan or PPO Health Plan, Prescription Benefits, Dental, Vision & Employee Assistance Program.

Health Savings Account (HSA with company match).

Company sponsored Retirement Savings Plan with pre‑tax 401K and Roth options; includes company match & vesting schedule.

Employer sponsored Life and Accidental Death & Dismemberment Insurance.

Voluntary Hospital Indemnity, Short Term Disability, Long Term Disability, Critical Illness and Accident Insurance.

60-180-280 & 360 day pay increases for specified positions.

Paid Time Off-8 paid Holiday's, 1 week PTO in first year of employment with increases based on years of service. Up to 3 personal days per year, pro-rated based on hire date.

AAA Cooper Transportation an independent subsidiary of Knight‑Swift Holdings, delivers comprehensive transportation solutions, specializing in less‑than‑truckload, dedicated contract carriage, and truckload services. Our strategic partnerships with trusted regional affiliates ensure reliable freight movement throughout much of the United States.

AAA Cooper Transportation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Compensation is commensurate with experience. This job posting is intended as a general description of the position. It does not constitute a comprehensive list of all responsibilities, duties, and skills required. Benefits and compensation are subject to change at the company's discretion.

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