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Member Relations Manager Jobs in Decatur, GA (NOW HIRING)

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Member Relations Manager information

See Decatur, GA salary details

$27.3K

$78.8K

$137.2K

How much do member relations manager jobs pay per year?

As of Jul 22, 2026, the average yearly pay for member relations manager in Decatur, GA is $78,795.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $103,000.00 per year, depending on experience, location, and employer.

What is the difference between Member Relations Manager vs Customer Service Representative?

AspectMember Relations ManagerCustomer Service Representative
Required CredentialsBachelor's degree, experience in member engagementHigh school diploma or equivalent, customer service training
Work EnvironmentOffice setting, client meetings, strategic planningCall centers, retail, or online support
Employer & Industry UsageMembership organizations, associations, clubsRetail, telecom, hospitality, various service industries
Common Search & ComparisonFocus on member engagement and retentionFocus on resolving customer issues and inquiries

The Member Relations Manager typically handles strategic engagement and retention of members within organizations, requiring more experience and specialized skills. In contrast, Customer Service Representatives focus on addressing customer inquiries and resolving issues, often with less experience required. While both roles involve communication and relationship-building, their scope and responsibilities differ significantly.

How does a Member Relations Manager typically collaborate with other departments to enhance the overall member experience?

A Member Relations Manager often works closely with departments such as marketing, customer service, and events to ensure that member needs are effectively communicated and addressed. This collaboration can involve coordinating campaigns to boost member engagement, relaying feedback to improve services or benefits, and assisting with the planning of member-focused events. By maintaining open lines of communication with colleagues across the organization, the Member Relations Manager helps create a seamless and positive experience for all members. This cross-functional teamwork is essential for identifying opportunities to add value and quickly resolving any issues that arise.

What are Member Relations Managers?

Member Relations Managers are professionals responsible for building and maintaining positive relationships between an organization and its members. They handle member inquiries, address concerns, and ensure high levels of member satisfaction and engagement. Their duties often include organizing events, managing member communications, and developing strategies to improve member retention. By acting as the main point of contact, they help foster a sense of community and loyalty within the organization.

What are the key skills and qualifications needed to thrive as a Member Relations Manager, and why are they important?

To thrive as a Member Relations Manager, you need strong interpersonal skills, experience in customer service or client relations, and typically a bachelor’s degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) systems, membership databases, and communication platforms is often required. Outstanding problem-solving abilities, attention to detail, and effective communication help build trust and foster positive member experiences. These skills and qualities ensure high member satisfaction and retention, which are crucial for the organization’s growth and reputation.
What job categories do people searching Member Relations Manager jobs in Decatur, GA look for? The top searched job categories for Member Relations Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Member Relations Manager jobs? Cities near Decatur, GA with the most Member Relations Manager job openings:
Member Relations Manager jobs near you
Infographic showing various Member Relations Manager job openings in Decatur, GA as of June 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% In-person job distribution, with an average salary of $78,795 per year, or $37.9 per hour.
Workforce Development Manager

Workforce Development Manager

Faith Technologies Incorporated (FTI)

Smyrna, GA • On-site

Full-time

Re-posted 15 days ago

Job description

You've discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And - as "one of the Healthiest 100 Workplaces in America" - is focused on the mind/body/soul of team members through our Culture of Care
The Workforce Manager is responsible for managing a manpower pool of 50-100 team members, working to ensure current and future workforce needs are met along with developing improvements to current processes. Strong and effective verbal and written communication skills are essential in this role, as well as confidentiality, and proficiency in use of a PC and Microsoft Office Suite.
MINIMUM REQUIREMENTS
Education: High School Diploma or GED
Experience: 2 to 4 years of progressive administrate/field experience in the Operations or Construction industry
or
Education: Associate Degree
Experience: 6 months to 1 year of progressive administrative/field experience in the Operations or Construction industry
Travel: 20%
Work Schedule: Typical work hours are between 7:00 a.m. and 5:00 p.m. Monday - Friday; However, work may be performed at any time on any day of the week to meet business needs.
KEY RESPONSIBILITIES
  • Skillfully selects new hires and partners with talent team to ensure a smooth transition into the organization.
  • Acts as a coach and developer of talent.
  • Improves the overall quality of field team members by helping to keep certifications current, expanding licensing, and increasing awareness of training possibilities through frequent communications with field personnel.
  • Partners with Talent & Operation teams to optimize recruiting and selection, team member relations, and other related topics as it pertains to direct reports.
  • Visits various projects to encourage safe and productive behavior.
  • Provides feedback and coaching at the management and team member levels to drive retention and enhance performance.
  • Effective partnership with the Workforce Planning and Scheduling team to meet organizational and team member needs.
  • Create and develop positive community relationships to establish a pipeline of perspective team members.
  • Oversees the execution and completion of team members' performance evaluation processes. Ensures effective, fair, & timely performance evaluations for all field team members.
  • Performs other related duties as required and assigned.

The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
How Does FTI Give YOU the Chance to Thrive?
If you're energized by new challenges, FTI provides you with many opportunities. Joining FTI opens doors to redefine what's possible for your future.
Once you're a team member, you're supported and provided with the knowledge and resources to achieve your career goals with FTI. You're officially in the driver's seat of your career, and FTI's career development and continued education programs give you opportunities to position yourself for success.
FTI is a "merit to the core" organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package.
Benefits are the Game-Changer
We provide industry-leading benefits as an investment in the lives of team members and their families. You're invited to review the full list of FTI benefits available to regular/full-time team members. Start here. Grow here. Succeed here. If you're ready to learn more about your career with FTI, apply today!
Faith Technologies, Inc. is an Equal Opportunity Employer - veterans/disabled.

Apply