Team Lead โ Melody Smoke & Vape
Location: CARMEL, IN
Position Type: Full-Time
Pay: $13โ$16/hour + Performance Bonuses
About the Role
Melody Smoke & Vape is looking for a dependable and motivated Team Lead to help oversee daily store operations, support staff, and maintain high operational standards. This role is ideal for someone with strong leadership skills, retail experience, and the ability to handle responsibility in a fast-paced smoke shop environment.
The Team Lead works directly with management and helps ensure employees stay productive, customers receive excellent service, and store operations run smoothly.
Responsibilities
- Supervise employees during shifts and ensure tasks are completed properly
- Assist with opening and closing procedures
- Operate POS system and handle cash transactions accurately
- Verify customer IDs and ensure compliance with all vape/tobacco laws
- Help train and guide new employees
- Monitor store cleanliness, organization, and stocking
- Assist with inventory counts and delivery check-ins
- Handle customer concerns professionally
- Help reduce theft, inventory loss, and operational issues
- Ensure employees follow company policies and attendance standards
- Communicate operational issues directly to management
Requirements
- Must be at least 21 years old
- Open availability
- Previous retail, smoke shop, vape shop, or leadership experience preferred
- Reliable transportation and strong punctuality required
- Ability to multitask and lead by example
- Strong communication and problem-solving skills
- Professional appearance and hygiene required
- Comfortable working in a fast-paced environment
- Basic computer and POS knowledge preferred
Preferred Qualifications
- Experience supervising employees or shift operations
- Knowledge of Smoke Shop Products
- Experience handling inventory and retail operations
- Experience with cash management and customer service
Performance Expectations
- Maintain a clean, organized, and professional store environment
- Ensure all assigned shift responsibilities are completed
- Help improve sales and customer experience
- Maintain strong attendance and reliability
- Assist management in maintaining operational efficiency
- Security cameras and transaction monitoring systems are actively used
Bonus Opportunities
Additional bonuses may be available based on:
- Store sales performance
- Reliability & punctuality
- Team leadership & operational performance
- Customer reviews
- Inventory accuracy & cleanliness standards
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase. Free employee scheduling, time clock and hiring tools.