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Medipac Jobs (NOW HIRING)

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Medipac information

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How much do medipac jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for medipac in the United States is $23.28, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $25.24 per hour, depending on experience, location, and employer.

What is a Medipac?

A Medipac job typically refers to a role within the medical packaging or insurance industry, often associated with Medipac travel insurance services. These roles may involve customer service, claims processing, policy underwriting, or administrative tasks related to medical insurance for travelers. Employees in this field assist clients with purchasing insurance, handling claims, and ensuring compliance with industry regulations.

What does a Medipac do?

Medipac typically refers to a company that specializes in providing travel medical insurance, especially for Canadian travelers. Employees working at Medipac may handle customer inquiries, process insurance claims, assist with policy sales, and provide support in emergency medical situations while clients are traveling. The role requires strong communication skills, attention to detail, and a good understanding of insurance products and healthcare systems. Working at Medipac also means staying updated on travel advisory changes and medical coverage regulations.

What are the key skills and qualifications needed to thrive as a Medipac travel insurance advisor?

To thrive as a Medipac Travel Insurance Advisor, you generally need a background in insurance, strong sales skills, and relevant provincial insurance licensing. Familiarity with CRM software, insurance quoting systems, and Medipac's specific product offerings is typically required. Outstanding interpersonal skills, attention to detail, and the ability to explain complex policies clearly help set top advisors apart. These skills are crucial for accurately matching clients with appropriate coverage and ensuring a positive customer experience in a competitive industry.

What are some common challenges faced by Medipac insurance agents when assisting clients with travel medical insurance claims?

Medipac insurance agents often encounter challenges such as navigating complex policy details to ensure clients understand their coverage limits and exclusions. They must also assist clients who may be in stressful situations abroad, requiring clear communication and empathy. Additionally, agents need to coordinate between healthcare providers, clients, and internal claims teams to expedite the claims process and resolve issues efficiently. This role demands strong problem-solving skills and adaptability to manage fluctuating caseloads and urgent client needs.

What is the difference between Medipac vs Medical Assistant?

AspectMedipacMedical Assistant
CertificationsVaries by role, often includes health and safety trainingCertified or registered in many regions, e.g., CMA or RMA
Work EnvironmentHealthcare facilities, clinics, hospitalsDoctors' offices, clinics, hospitals
Employer & Industry UsageInsurance companies, healthcare providers, clinicsMedical practices, outpatient clinics, hospitals
Common Search & ComparisonMedipac vs Medical AssistantMedical Assistant roles, certifications, duties

Medipac and Medical Assistants both work in healthcare settings, but Medipac typically refers to insurance or health coverage roles, while Medical Assistants perform clinical and administrative tasks. Understanding these differences helps job seekers find the right position in the healthcare industry.

More about Medipac jobs

What states have the most Medipac jobs?

States with the most job openings for Medipac jobs include:

Infographic showing various Medipac job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, and 19% Part Time. Highlights an 100% Physical job distribution, with an average salary of $48,425 per year, or $23.3 per hour.

Patient Services Representative - Woodward Associates

UPMC Senior Communities

Hummelstown, PA โ€ข On-site

$19.41 - $29.15/hr

Full-time

Medical

Posted 5 days ago


Key responsibilities

  • Greet patients warmly and assist them with check-in procedures or self-arrival technology based on patient preference.

  • Collect copayments and other applicable payments at the point of service, and confirm or update patient registration and insurance information.

  • Schedule follow-up appointments, verify insurance benefits, and provide follow-up to unresolved patient questions or needs to ensure continuity of care.


Job description

Join our team of Life Changers!
UPMC is hiring a full-time Patient Service Representative to support our Woodward Associates Ob/Gyn team/office in Hummelstown.
Shift/Hours: Monday-Friday, daylight hours - No weekends or holidays!
Travel: Potential travel (up to 25%) to our Hershey or Lemoyne locations to assist with staffing needs may be required. *Manager will discuss further during interview process
Opportunities for growth/advancement, excellent benefits, a pleasant work environment, and friendly team are just a few of our perks.
Apply today!
Purpose:
The Patient Services Representative serves as the first point of contact for patients, warmly welcoming them upon arrival and ensuring a positive and seamless experience throughout their visit. This role is responsible for promoting the use of consumer-friendly technologies, educating patients on copayments and financial responsibilities, collecting payments when applicable, updating demographic and insurance information, and scheduling follow-up appointments across the continuum of care. The Patient Services Representative also connects patients with financial advocacy resources as needed and consistently demonstrates strong customer service skills, contributing to a culture of service excellence and ensuring patients and their families receive the desired UPMC Experience across UPMC physician practices, hospitals, and outpatient surgery departments.
Responsibilities:
  • Provide a warm greeting for all patients.
  • Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference.
  • Collect copayments and any other applicable patient payments at the point of service.
  • Confirm and/or update patient registration information at checkout and schedule follow-up appointments.
  • Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care.
  • Understands the principles of service recovery and is both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the UPMC Experience.
  • Promote MyUPMC patient portal and assist patients in registration when applicable
  • Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries.
  • Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations.
  • *Performs in accordance with system-wide competencies/behaviors
  • *Performs other duties as assigned.

Qualifications:
  • Completion of high school graduate or equivalent is required.
  • Experience with personal computer-based applications, other various office equipment and proficient typing skills are preferred.
  • Two years of experience in a medical / billing / fiscal or customer service function is preferred.
  • Knowledge of medical terminology is preferred.
  • Prior experience with Medipac, Epic, or other health records systems is preferred.
  • Prior Ob/Gyn experience is preferred.

Licensure, Certifications, and Clearances:
  • Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran