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Medication Adherence Technician Jobs (NOW HIRING)

ChenMed, LLC

Medication Adherence Technician-8

Miami, FL · On-site +1

$15.25 - $18.75/hr

The Medication Adherence Technician applies knowledge and skills to engage in in-depth discussions with patients about medication adherence to identify and resolve patient adherence barriers. The ...

ChenMed, LLC

Medication Adherence Technician-12

Miami, FL · On-site +1

$15.25 - $18.75/hr

The Medication Adherence Technician applies knowledge and skills to engage in in-depth discussions with patients about medication adherence to identify and resolve patient adherence barriers. The ...

ChenMed

Medication Adherence Technician-12

Miami, FL · On-site

$14.30 - $20.42/hr

The Medication Adherence Technician applies knowledge and skills to engage in in-depth discussions with patients about medication adherence to identify and resolve patient adherence barriers. The ...

ChenMed, LLC

Supervisor, Medication Adherence

Miami, FL · On-site +1

$15.25 - $18.75/hr

The Supervisor is accountable for onboarding and training the Medication Adherence Technicians, setting standards of excellence for the team, and supervising their performance; with the ultimate goal ...

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How much do medication adherence technician jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for medication adherence technician in the United States is $17.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.75 per hour, depending on experience, location, and employer.

What is a medication adherence technician?

A Medication Adherence Technician assists patients in following their prescribed medication regimens to improve health outcomes. They work in pharmacies, healthcare facilities, or call centers, helping patients understand their prescriptions, refill schedules, and potential side effects. Their role includes educating patients, coordinating medication delivery, and addressing barriers to adherence. They may also collaborate with pharmacists and healthcare providers to ensure proper medication use. Strong communication and organizational skills are essential for this position.

What are the typical day-to-day responsibilities of a medication adherence technician?

As a Medication Adherence Technician, your daily activities typically include contacting patients to review their medication schedules, following up to ensure prescriptions are filled and taken as directed, assisting pharmacists with medication therapy management programs, and updating patient records. You may also collaborate with healthcare providers and insurance companies to resolve adherence barriers and participate in patient education initiatives. While the majority of your work is likely performed in a pharmacy, call center, or healthcare clinic, the role frequently involves both patient-facing and computer-based tasks. Your efforts play an important part in improving patient health outcomes and supporting the broader pharmacy and care team.

What are the key skills and qualifications needed to thrive as a medication adherence technician?

Medication Adherence Technicians require knowledge of pharmaceuticals, attention to detail, and experience in healthcare or pharmacy support roles, often with a high school diploma or pharmacy technician certification. Familiarity with pharmacy management software, electronic health record (EHR) systems, and automated medication dispensing tools is typically expected. Strong communication, organizational abilities, and a patient-centered mindset are crucial soft skills to excel in this job. These qualities ensure safe, accurate medication administration and foster positive patient outcomes through effective support and patient engagement.

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Medication Adherence Technician jobs near you
Infographic showing various Medication Adherence Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 3% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $36,622 per year, or $17.6 per hour.

Medication Adherence Technician-8

ChenMed, LLC

Miami, FL • On-site, Remote

$15.25 - $18.75/hr

Full-time

Posted 29 days ago

ChenMed rating

8.4

Company rating: 8.4 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

1st of 240 rated social care providers

Job description

We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Medication Adherence Technician applies knowledge and skills to engage in in-depth discussions with patients about medication adherence to identify and resolve patient adherence barriers. The incumbent in this role works with providers, clinical pharmacists and the pharmacy department to provide a coordinated adherence packaged product for patients requiring additional support establishing and maintaining compliance to their medication regimens. He/She is accountable for providing an unsurpassed patient experience by communicating to patients/providers on program specifics and arranging for prescription processing within the pharmacy; with the ultimate goal for patients to obtain an organized product they will understand allowing them to reduce or eliminate any adherence challenges. The Medication Adherence Technician focuses on providing consistent visibility and a presence to the target clients and patients.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
  • Makes outbound calls to patients and healthcare professionals regarding patient medications, adherence, and barrier removal.
  • Works diligently to remove barriers to ensure prescription regimens are provided to patients. This may involve analysis, research, and problem-solving to obtain resolution.
  • Interacts with healthcare professionals of all levels involving patient medications. Calls the pharmacy or provider to assist patient with medication refills, medication synchronization, or 90-day supply requests.
  • Captures and supports medication adherence patient prescription requests/needs.
  • Facilitates and/or coordinates the process whereby prescriptions are sent into the pharmacy pharmacy for patients, processed appropriately, adjudicated to third party insurance, error resolution completed, packaged and prepared for dispensing to the patient.
  • Follows established medication adherence workflows, including but not limited to: following up with patients requesting enrollment and patients currently enrolled to initiate or continue delivery of medication regimens.
  • Ensures assigned prescription processing tasks are accurate and reviewed by supervising personnel as required before dispensing to patients.
  • Motivated to meet set targets as established by leadership. Completes minimum daily goals for outreach (telephonic, email, mail) to patients and clinicians for Medication Adherence measures.
  • Provides feedback and/or solutions on how to improve the medication adherence patient/client experience.
  • Assists with training programs for clinical personnel involved in Part D HEDIS measures in the centers of ChenMed/JenCare/Dedicated.
  • Performs other duties as assigned and modified at manager's discretion.

KNOWLEDGE, SKILLS AND ABILITIES:
  • Foundational knowledge and understanding of standard medication adherence practices, protocols, techniques, functions and processes
  • Excellent interpersonal skills, telephone communications skills and pharmaceutical calculation skills
  • Excellent written, verbal, listening and interpersonal communication skills
  • Good organizing and prioritizing skills
  • Strong time-management skills and keen eye to detail
  • Must possess a customer service mindset with the ability to remain patient, calm and empathetic is challenging situations
  • Ability to actively listen and understand patient questions and provide accurate answers or solutions.
  • Ability to make sound decisions and conduct follow ups for problematic situations that may arise during the established process
  • Ability to practice discretion and care on a regular basis when working with sensitive/confidential data pertaining to the patient, department, or company
  • Ability to interact with all levels of internal and external parties, to convey information correctly and always represent ChenMed and its entities in the most favorable manner
  • Capable of multi-tasking in a fast-paced, ever-changing healthcare environment
  • Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software
  • Ability and willingness to travel locally, regionally, divisionally or domestically up to 10% of the time
  • Spoken and written fluency in English

EDUCATION AND EXPERIENCE CRITERIA:
  • High School Diploma or equivalent required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis
  • Must meet at least one of the following requirements:
  • Certification as a Pharmacy Technician or Medication Assistant with a minimum 6 months of related work experience OR
  • A minimum of 2 years of work experience in a medication dispensing/pharmacy setting or call center

PAY RANGE:
$14.3 - $20.42 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
https://chenmed.makeityoursource.com/helpful-documents
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current employees, if you want to apply to our internal career site, please click HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Remote

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About ChenMed

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We're expanding healthcare equity across America. We're already in 15 states with 100+ medical centers. As a rapidly growing, physician-led organization, we have one central focus: rescue any and every senior from a healthcare system that has failed them. Our family of brands include Chen Senior Medical Center, JenCare Senior Medical Center, and Dedicated Senior Medical Center. Recently named a 2021 Best Places To Work and one of the only healthcare companies recognized in Fortune's 2020 "Change The World" list, ChenMed prides itself on creating a culture that enables career growth and promotes inclusion for all.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Miami, FL, US

Year founded

1985

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