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Medicare Ctm Jobs (NOW HIRING)

... CTM review and approval. * Reviews, updates, and maintains the At-Risk registry. * Provides ... Verifies receipt of notice of Medicare provider non-coverage to patient. * Maintains patient and ...

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Medicare Ctm information

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$28

$62

$96

How much do medicare ctm jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for medicare ctm in the United States is $62.52, according to ZipRecruiter salary data. Most workers in this role earn between $50.72 and $70.43 per hour, depending on experience, location, and employer.

What is a Medicare CTM?

A Medicare CTM, or Complaint Tracking Module, is a system used by the Centers for Medicare & Medicaid Services (CMS) to track and manage complaints about Medicare Advantage and Part D plans. The CTM ensures that complaints from beneficiaries are documented, investigated, and resolved in a timely manner. Individuals working with Medicare CTM are responsible for handling these complaints, ensuring compliance with CMS regulations, and providing reports on complaint trends. They play a crucial role in maintaining quality and accountability within Medicare health and drug plans.

What are the key skills and qualifications needed to thrive as a Medicare CTM?

To succeed as a Medicare Customer Service Representative, you need a strong understanding of Medicare policies, health insurance concepts, and customer service principles, often supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and Medicare-specific databases is typically required. Excellent communication, patience, and problem-solving skills help representatives address beneficiary questions and resolve issues efficiently. These abilities are vital for ensuring customer satisfaction, regulatory compliance, and the accurate delivery of Medicare information.

What are some common challenges faced by Medicare CTM professionals, and how can they effectively address them?

Medicare CTM (Complaint Tracking Module) professionals often face challenges such as managing high volumes of beneficiary complaints, ensuring timely and accurate documentation, and adhering to strict regulatory guidelines. To effectively address these challenges, it is important to maintain strong organizational skills, stay updated on Medicare policies, and communicate clearly with both beneficiaries and internal teams. Additionally, leveraging technology and collaborating closely with compliance and quality assurance departments can help streamline processes and ensure all cases are resolved efficiently.

What is the difference between Medicare Ctm vs Medicare Ctm?

AspectMedicare Ctm

Since the comparison is between the same job title, Medicare Ctm, there is no difference in roles, responsibilities, or credentials. Both refer to the same position focused on assisting beneficiaries with Medicare plans, verifying coverage, and providing customer support within the healthcare industry. The role typically requires knowledge of Medicare policies, communication skills, and relevant certifications. Therefore, the terms are interchangeable, and the job functions are identical.

More about Medicare Ctm jobs

What cities are hiring for Medicare Ctm jobs?

Cities with the most Medicare Ctm job openings:

What states have the most Medicare Ctm jobs?

States with the most job openings for Medicare Ctm jobs include:

Infographic showing various Medicare Ctm job openings in the United States as of August 2026, with employment types broken down into 77% Full Time, and 23% Contract. Highlights an 69% In-person, 8% Hybrid, and 23% Remote job distribution, with an average salary of $130,034 per year, or $62.5 per hour.

LVN Clinical Coordinator Home Health

Elara Caring

La Grange, TX

$28 - $35.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago


Elara Caring rating

5.4

Company rating: 5.4 out of 10

Based on 127 frontline employees who took The Breakroom Quiz

187th of 247 rated social care providers


Job description

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

Job Description:

Licensed Vocational Nurse Clinical Coordinator


At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there's no place like home, and that's why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their journey of health, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a Licensed Vocational Nurse Clinical Coordinator. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.

To continue to be an industry pioneer delivering unparalleled care, we need a Licensed Vocational Nurse Clinical Coordinator with commitment and compassion. Are you one of them? If so, apply today!

Why Join the Elara Caring mission?

  • Work in a collaborative environment.
  • Be rewarded with a unique opportunity to make a difference
  • Competitive compensation package
  • Tuition reimbursement for full-time staffand continuing education opportunities for all employees at no cost
  • Opportunities for advancement
  • Comprehensive insurance plans for medical, dental, and vision benefits
  • 401(K) with employer match
  • Paid time off, paid holidays, family, and pet bereavement
  • Pet insurance

As a Licensed Vocational Nurse Clinical Coordinator, you'll contribute to our success in the following ways:

  • Promotes Elara Caring's philosophy, mission statement and administrative policies to ensure quality of care.
  • Reviews and clears HCHB coordination notes and processes administrative task workflows in an accurate and timely manner
  • Obtains orders from physicians, including verbal, written and faxed orders, and enters into appropriate system for CTM review and approval.
  • Reviews, updates, and maintains the At-Risk registry.
  • Provides clerical support to patients such as but not limited to scheduling follow-up appointments for patients (as requested), providing health summaries to case managers, obtaining pre-authorizations, and addressing patient questions or concerns.
  • Performs chart audits as required by Elara Caring policy.
  • Verifies receipt of notice of Medicare provider non-coverage to patient.
  • Maintains patient and staff privacy and confidentiality pursuant to HIPAA Privacy Final Rule.
  • Bilingual Spanish/English is a plus
  • May perform field visits (direct care), as needed
  • Performs other duties/projects as assigned.

What is Required?

  • Graduate of an accredited school of professional nursing.
  • Current, unrestricted LVN/LPN license valid for the state of work
  • Minimum 1 year of experience as a nurse in a clinical setting.
  • Ability to frequently lift, push, pull, and support up to 50 pounds, including positioning or transferring patients and moving equipment
  • This is an in-office position but need to be able and willing to travel within branch/office coverage area.
  • Must have a dependable vehicle, valid driver's license, and current auto insurance in accordance with state laws.
  • Ability to frequently lift, push, pull, and support up to 50 pounds, including positioning or transferring patients and moving equipment

You will report to the Branch Director, Clinical Manager, Clinical Supervisor or designee.

Equal Employment Opportunity: We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruiting@elara.com.

Pay & Benefit Information: Compensation for this role will be determined based on a variety of factors, including qualifications, skills, competencies, and relevant experience. Elara offers a broad range of benefits. Learn more at https://careers.elara.com/us/en/benefits

EVerify: Elara Caring participates in E-Verify after a job offer is accepted and Form I-9 completed.


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About Elara Caring

Sourced by ZipRecruiter

At Elara Caring, we have an unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1994

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