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Medicare Counselor Jobs (NOW HIRING)

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Georgia SHIP Outreach Lead

Oakwood, GA · On-site

Provide Medicare counseling to the public including plan comparison for seniors, and other programs relevant to Medicare and any ancillary issues. * Screen for eligibility and enroll Medicare ...

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Medicare Counselor information

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$35.5K

$62.5K

$102K

How much do medicare counselor jobs pay per year?

As of Sep 8, 2026, the average yearly pay for medicare counselor in the United States is $62,532.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What is a Medicare counselor?

Medicare Counselors are trained professionals who help individuals understand their Medicare options and benefits. They provide guidance on enrolling in Medicare, explain the differences between Medicare plans, and assist with issues such as costs, coverage, and eligibility. Counselors can also help with appeals, billing questions, and finding programs that can help lower health care costs. Their services are typically free, unbiased, and confidential, often offered through government programs or community organizations.

What are the key skills and qualifications needed to thrive as a Medicare counselor, and why are they important?

To thrive as a Medicare Counselor, you need a deep understanding of Medicare regulations, healthcare plans, and eligibility requirements, usually supported by relevant training or certification. Familiarity with Medicare.gov, benefits management software, and case management systems is commonly required. Outstanding interpersonal skills, patience, and the ability to explain complex information clearly help counselors excel in client interactions. These skills are essential to guide beneficiaries through informed choices, ensuring they receive appropriate coverage and support.

What are some common challenges Medicare counselors face when assisting clients, and how can they be addressed?

Medicare Counselors often encounter challenges such as explaining complex plan options, keeping up-to-date with frequent regulation changes, and helping clients understand their benefits or enrollment periods. These challenges can be addressed by using clear, jargon-free communication, regularly attending training sessions, and leveraging resources like state SHIP programs. Counselors also benefit from strong organizational skills to manage appointments and follow-ups, ensuring clients receive accurate and timely guidance.

What is the difference between Medicare Counselor vs Medicare Benefits Specialist?

AspectMedicare CounselorMedicare Benefits Specialist
CertificationsCMS-certified or state-specific Medicare counseling certificationOften holds certifications in Medicare or insurance, but not always required
Work EnvironmentCommunity centers, healthcare facilities, or government agenciesInsurance companies, healthcare organizations, or government agencies
Primary FocusProviding personalized Medicare plan guidance and education to beneficiariesAssisting clients with Medicare benefits enrollment and claims processing
Employer & Industry UsageNonprofit organizations, state agencies, and healthcare providersInsurance firms, healthcare providers, and government programs

While both roles involve Medicare, a Medicare Counselor primarily offers personalized guidance and education to beneficiaries, often in community settings. In contrast, a Medicare Benefits Specialist focuses more on benefits enrollment and claims within insurance or healthcare organizations. Both roles require knowledge of Medicare policies but serve different functions within the industry.

More about Medicare Counselor jobs

What cities are hiring for Medicare Counselor jobs?

Cities with the most Medicare Counselor job openings:

What are the most commonly searched types of Medicare Counselor jobs?

The most popular types of Medicare Counselor jobs are:

What states have the most Medicare Counselor jobs?

States with the most job openings for Medicare Counselor jobs include:

What are popular job titles related to Medicare Counselor jobs?

For Medicare Counselor jobs, the most frequently searched job titles are:

Medicare Counselor jobs near you
Infographic showing various Medicare Counselor job openings in the United States as of September 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $62,532 per year, or $30.1 per hour.

SHIIP Medicare Counselor Volunteer

Carthage, NC

Moore County
See more jobs at Moore Countyexternal

Full-time

Re-posted 23 days ago

Job description

Essential Job Duties Advertisement Flyer A SHIIP Medicare counselor gathers confidential information about the client, shares resource information both virtual (phone/computer) and/or face-to-face, offering unbiased and accurate information about Medicare plans/benefits to those seeking assistance with enrollment or information on health care plans. Knowledge and Skill Requirements Must be 18 years of age or older Must possess and maintain a valid North Carolina Driver's License Must pass a criminal background check Must obtain and retain SHIIP certification and participate in continuing education programs from Department of Insurance/NC-SHIIP program Must possess a caring and sensitive attitude toward others Must possess basic computer skills, including copier equipment for printing, and navigation within Medicare.gov as well as other websites for counseling, communication, and possibly enrollment in health plans Must NOT be an active licensed insurance agent nor have immediate family member as active insurance agent License, Certification, and Other Special Requirements Volunteer must be able to lift 5-10 lbs. to help assist with set up for health/volunteer fairs and able to climb stairs, if necessary, and a negligible amount of forceconstantly to move objects.Work requires stooping, kneeling, crouching, reaching, standing, walking, pulling, lifting, grasping, and repetitive motions.Vocal communication is required for expressing or exchanging ideas by means of the spoken word, conveying details to perceive information at normal spoken word levels, to receive detailed information through oral communications, and/or to make fine distinctions in sound.Visual acuity is required for depth perception, color perception, preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, determining the accuracy and thoroughness of work, and observing general surroundings and activities.The volunteer is subject to inside and outside environmental conditions.

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