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Medicare Call Center Jobs (NOW HIRING)

Call Center Specialist

Springfield, VT · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Life

  • PTO

CALL CENTER HELPLINE SPECIALIST Join Our Compassionate HelpLine Team in Springfield, VT supporting ... and Medicare drug plan comparisons • Complete quick assessments and connect callers with the ...

Call Center Specialist

Springfield, VT · Hybrid

$20 - $22/hr

  • Medical

  • Dental

  • Life

  • PTO

CALL CENTER HELPLINE SPECIALIST Join Our Compassionate HelpLine Team in Springfield, VT supporting ... and Medicare drug plan comparisons • Complete quick assessments and connect callers with the ...

Call Center Specialist

Springfield, VT · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Life

  • PTO

CALL CENTER HELPLINE SPECIALIST Join Our Compassionate HelpLine Team in Springfield, VT supporting ... and Medicare drug plan comparisons • Complete quick assessments and connect callers with the ...

Be Seen First

Call Center Representative Location: San Diego, CA 92123 Duration: 3 months Pay Rate: $25/hr ... Understanding HIPPA compliance, Medicare, service recovery, fast-paced environment, experience with ...

New

Be Seen First

Call Center Representative Location: San Diego, CA 92123 Duration: 3 months Pay Rate: $25/hr ... Understanding HIPPA compliance, Medicare, service recovery, fast-paced environment, experience with ...

New

Call Center Representative

Miami, FL · On-site

$17.50 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Call Center Representative to join our Contact Center team. In this role, you will be one of the ... Send completed referrals to patients and provide basic referral status updates * Assist Medicare ...

Call Center Representative

Miami, FL · On-site

$17.50 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Call Center Representative to join our Contact Center team. In this role, you will be one of the ... Send completed referrals to patients and provide basic referral status updates * Assist Medicare ...

Call Center Representative

Miami, FL · On-site

$17.50 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Call Center Representative to join our Contact Center team. In this role, you will be one of the ... Medicare patients with transportation requests when needed Transfer calls to the appropriate clinic ...

New

Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

Must complete a 5-day training on health insurance for people with Medicare. Answers 800 helpline ... Call center experience Nice to have 0

$21.50/hr

Call Center Agents will be responsible for coordinating healthcare appointments for primary care ... care system, Medicare, Medicaid, VA, Public Health Department, and Regional and local support ...

Call Center Agent

Bethesda, MD · On-site

$21.50/hr

Call Center Agents will be responsible for coordinating healthcare appointments for primary care ... Medicare, Medicaid, VA, Public Health Department, and Regional and local support services. • ...

Call Center Specialist

Owosso, MI · On-site

$15 - $19/hr

... Medicare's advance beneficiary notices and other payer requirements. 8. Is proactive in asking for patient liability in regards to copays, co-insurance and deductibles prior to services being ...

Call Center Specialist

Owosso, MI · On-site

$15 - $19/hr

... Medicare's advance beneficiary notices and other payer requirements. 8. Is proactive in asking for patient liability in regards to copays, co-insurance and deductibles prior to services being ...

Showing results 21-40

Medicare Call Center information

See salary details

$10

$17

$25

How much do medicare call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for medicare call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Medicare Call Center?

A Medicare Call Center job involves assisting Medicare beneficiaries with questions about coverage, enrollment, claims, and plan options. Representatives provide information, troubleshoot issues, and ensure customers understand their benefits. Strong communication skills and knowledge of Medicare guidelines are essential. Many positions involve handling a high volume of calls while maintaining excellent customer service.

What are the typical daily responsibilities of someone working in a Medicare Call Center?

In a Medicare Call Center, your daily responsibilities generally include answering incoming calls from Medicare beneficiaries, addressing questions about coverage, benefits, and claims, and assisting with enrollment or policy updates. You may also follow up on unresolved issues, document interactions in customer management systems, and escalate complex cases to specialized teams as needed. Collaboration with supervisors and teammates is common to ensure accurate information is provided and to maintain compliance with federal guidelines. This environment is customer-focused and often fast-paced, ideal for those who enjoy problem-solving and helping others.

What are the key skills and qualifications needed to thrive in the Medicare Call Center position, and why are they important?

To thrive in a Medicare Call Center role, you need strong communication skills, attention to detail, and knowledge of Medicare guidelines, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and sometimes certification in healthcare customer service is an advantage. Active listening, patience, and the ability to remain calm under pressure are key soft skills that set top performers apart. These competencies are essential to accurately assist callers, resolve complex inquiries, and maintain positive client relations in a fast-paced environment.

More about Medicare Call Center jobs

What cities are hiring for Medicare Call Center jobs?

Cities with the most Medicare Call Center job openings:

What are the most commonly searched types of Medicare Call Center jobs?

The most popular types of Medicare Call Center jobs are:

What states have the most Medicare Call Center jobs?

States with the most job openings for Medicare Call Center jobs include:

Infographic showing various Medicare Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Recruiter for High-Volume Call Center (Seasonal)

KG Call Center

Tampa, FL • On-site

$50K - $55K/yr

Full-time, Contractor

Re-posted 21 days ago


Job description

Temporary Recruiter for High-Volume Call CenterAre you looking for a recruiting position? Do you have experience with high-volume hiring? Do you want to help people find a customer service role they love? If so, Kenific Group Call Center Operations (KGCCO) is looking for you to be a Temporary Recruiter for our Tampa Call Center! Company OverviewAt KGCCO, our team assists thousands of Americans in navigating complex healthcare insurance plans offered through the Federal Marketplace and Medicare. KGCCO is a division of a government contracting company based in the Washington, D.C. area, with employees located across the U.S. In addition to our contact center in Tampa, we provide services including information technology and program management to federal customers like the Departments of Defense and Homeland Security, the U.S. Army, the U.S. Coast Guard, and Defense Logistics Agency.Position DescriptionKGCCO is seeking a motivated and enthusiastic temporary recruiter to assist in staffing a call center supporting a federal agency contract. This position, located in Tampa, FL (near the Hard Rock Casino), is an excellent opportunity for an individual looking to gain recruiting experience in a high-volume setting. The right candidate will have a strong sense of responsibility and the ability to see the bigger picture while proving their ability to work independently. This candidate will also be able to adapt quickly and effectively to changing workload requirements.Position ResponsibilitiesAssist in hiring 800+ customer service representatives for a high-volume call center.Take ownership of the candidate experience including assessing candidates' skills compared to the job requirement, scheduling and conducting interviews, reviewing assessment results, making hiring recommendations for candidates, sending electronic offer letters, initiating background checks, and responding to candidate emails/calls.Work closely with recruiting team to develop a robust candidate pipeline from a variety of sourcing methods.Assist with job fairs, meet and greet events, hiring events, and onboarding days in Tampa, FL.Gain comprehensive knowledge of the call center operations to better inform candidates about job opportunities.Provide feedback to recruiting, HR, operations, and management teams regarding recruiting progress. Position RequirementsResults-oriented and customer-service focused candidate with strong organizational and communication skills.Comfortable working in a fast-paced and deadline-driven environment.Experienced in building networks to find qualified active/passive candidates.Strong knowledge of MS Office, including Word, Excel, SharePoint, and Outlook.Excellent oral and written communication skills.Bilingual (Spanish) skills are a plus but not required.Strong attention to detail and accuracy, with the ability to handle multiple tasks efficiently and effectively.Previous call center recruiting experience preferred.College degree is a plus but not required.Previous experience utilizing an applicant tracking system (ATS), such as iSolved iHire, experience is a plus but not required. LocationHybrid position based in Tampa, FL. Call center address is 5701 E. Hillsborough Avenue, Suite 1300, Tampa, FL 33610. Time will be split between remote work and in-person attendance at recruiting events. Recruiting events include job fairs, meet and greet events, hiring events, and onboarding days. PayThis is a temporary salaried position and benefits are included.The salary range for this position is $50,000 - $55,000. This is not a guarantee of compensation or salary. Salary will be set based on experience, geographic location and contractual requirements and could fall outside of this range. Length of AssignmentThis position has a targeted start date of June 22, 2026, and is expected to continue through December 11, 2026. The end date may change, depending on project requirements and staffing numbers. Work ScheduleThe candidate must be flexible with schedule availability, especially during prime-time recruiting hours, which may include weekends. The targeted work schedule will be between the hours of 8:30am - 5:00pm Monday through Friday.Training at the start of the contract position will be scheduled for 8:30am - 5:00pm Monday through Friday with the first few days onsite in Tampa and the remaining training conducted mostly virtually. The targeted schedule above will begin upon completion of training. BackgroundCandidates must be able to pass a standard background check, including criminal and credit checks. Kenific Group Important InformationAll qualified applicants will be considered for employment without regard to disability, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law.As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Talent Team at kgccorecruiting@kenificgroup.com or by phone (863) 315-5039.This company uses E-Verify to confirm each employee's work authorization. For more information, click here E-Verify Participation Poster.