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Medicare Call Center Jobs (NOW HIRING)

Neishloss & Fleming, LLC

Be Seen First

From Medicare Call Center to Agency Owner

Canonsburg, PA · Remote

If you're a Medicare call center agent who's ready to trade headsets for independence, this is your sign. The N&F Difference: Independence Without Isolation This isn't a "go it alone" leap. It's a ...

Ztek Consulting INC

Call Center Representative

Orlando, FL · On-site

$15 - $18.75/hr

Remote Skills : Minimum of 1 year Call Center Experience, Medicare Line of business, good voice, and computer skills Technical Competencies: Proficient in computer skills including ...

GDIT

Call Center Manager

Montgomery, AL

$111K - $150K/yr

Five (5) or more years of experience including at least four (4) years professional experience leading Call Center Operations teams, preferably in Medicaid or Medicare environment. * Prior experience ...

Sralab

Call Center Representative

Chicago, IL · On-site

$16.60 - $27.45/hr

Manage authorization status of various payers including Medicare secondary payers, IDPA, and ... Previous call center experience preferred. * Working knowledge of medical terminology and insurance.

HealthRIGHT 360

Call Center Agent

San Francisco, CA · On-site

$22.05 - $24.15/hr

The Call Center is a comprehensive initiative designed to streamline customer communication ... Knowledgeable about insurances and funding programs, such as MediCal, Medicare, Healthy San ...

HealthRIGHT 360

Call Center Agent

San Francisco, CA

$17.75 - $23.25/hr

Call Center Agent HealthRIGHT 360 gives hope, builds health, and changes lives for people in need ... Knowledgeable about insurances and funding programs, such as MediCal, Medicare, Healthy San ...

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All JobsMedicare Call Center Jobs

Medicare Call Center information

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$10

$17

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How much do medicare call center jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for medicare call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Medicare Call Center job?

A Medicare Call Center job involves assisting Medicare beneficiaries with questions about coverage, enrollment, claims, and plan options. Representatives provide information, troubleshoot issues, and ensure customers understand their benefits. Strong communication skills and knowledge of Medicare guidelines are essential. Many positions involve handling a high volume of calls while maintaining excellent customer service.

What are the typical daily responsibilities of someone working in a Medicare Call Center?

In a Medicare Call Center, your daily responsibilities generally include answering incoming calls from Medicare beneficiaries, addressing questions about coverage, benefits, and claims, and assisting with enrollment or policy updates. You may also follow up on unresolved issues, document interactions in customer management systems, and escalate complex cases to specialized teams as needed. Collaboration with supervisors and teammates is common to ensure accurate information is provided and to maintain compliance with federal guidelines. This environment is customer-focused and often fast-paced, ideal for those who enjoy problem-solving and helping others.

What are the key skills and qualifications needed to thrive in the Medicare Call Center position, and why are they important?

To thrive in a Medicare Call Center role, you need strong communication skills, attention to detail, and knowledge of Medicare guidelines, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and sometimes certification in healthcare customer service is an advantage. Active listening, patience, and the ability to remain calm under pressure are key soft skills that set top performers apart. These competencies are essential to accurately assist callers, resolve complex inquiries, and maintain positive client relations in a fast-paced environment.

More about Medicare Call Center jobs
What cities are hiring for Medicare Call Center jobs? Cities with the most Medicare Call Center job openings:
What are the most commonly searched types of Medicare Call Center jobs? The most popular types of Medicare Call Center jobs are:
What states have the most Medicare Call Center jobs? States with the most job openings for Medicare Call Center jobs include:
What job categories do people searching Medicare Call Center jobs look for? The top searched job categories for Medicare Call Center jobs are:
Medicare Call Center jobs near you
Infographic showing various Medicare Call Center job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, and 50% Temporary. Highlights an 100% In-person job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

From Medicare Call Center to Agency Owner

Neishloss & Fleming, LLC

Canonsburg, PA • Remote

Other

Posted 22 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

You Already Know Medicare. Now Build Something That’s Yours—with Neishloss & Fleming.

You’ve mastered Medicare conversations.
You hit the metrics.
You solve members’ problems—every single day.

So why are you still building someone else’s business?

If you’re a Medicare call center agent who’s ready to trade headsets for independence, this is your sign.

The N&F Difference: Independence Without Isolation

This isn’t a “go it alone” leap.
It’s a supported transition into independence—backed by a team that has been building Medicare careers the right way for decades.

When you partner with Neishloss & Fleming, you get:

  • ✅ True Independence – You own your book. Period.
  • ✅ Carrier Access Nationwide – Competitive contracts, no production traps
  • ✅ Compliance & Licensing Support – We handle the heavy lifting so you can focus on growth
  • ✅ Training Beyond Scripts – Real-world strategy, not call quotas
  • ✅ Boutique, Relationship‐First Culture – You’re never “agent #847”
  • ✅ Long‐Term Vision – We build careers that are built to last, not churn-and-burn sales cycles

“But I’ve Never Been Independent...”

That’s okay. Most of our top-producing agents came straight from call centers.

We provide:

  • ✅ Step‐by‐step transition coaching
  • ✅ Licensing & compliance guidance
  • ✅ Carrier access & competitive compensation
  • ✅ Training beyond scripts—real strategy
  • ✅ A community that actually has your back

You won’t be dropped into the deep end.
You’ll be built to last.

This Is For You If:

  • You’re tired of quotas with no ownership
  • You top-producing Control.

Your Medicare knowledge is valuable.
Your experience should pay you back.

Build something of your own—with people who believe in long‐term success, not short‐term metrics.

Explore your path to independence.
Talk to us about becoming an independent Medicare agent.

Neishloss & Fleming: Built on Relationships. Built for the Long Term.

We don’t recruit for one season.
We don’t push agents into burnout.
We don’t disappear after onboarding.

We build Medicare businesses, legacies, and futures—together.

Take the first step toward independence—with the right partner.
Let’s talk about your transition from call center to career owner.

Company Description

We’re a powerhouse national FMO supporting independent Medicare agents in all 50 states—and we’re obsessed with helping you win. At Neishloss & Fleming, we don’t just sign you up; we get to know you, understand your vision, plug into your business plan, and fuel your growth in the booming Medicare market. If you’re ready to level up, we’re ready to help you soar.