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Medicare Advantage Jobs (NOW HIRING)

Bacon County Hospital

Medicare Biller

Alma, GA · On-site

Also, filing late or corrected claims for Medicare Advantage. Meditech knowledge a plus. Education: High school diploma or GED A minimum of five years' experience billing Medicare and Medicare ...

New

Blue Cross and Blue Shield of Kansas Inc.

$201 - $282/hr

Senior Director, Technology Business Partner (Medicare Advantage)Skip to main contentThis website stores cookies on your computer. These cookies are used to collect information about how you interact ...

Exact Medicare

Medicare Sales Agent

Charlotte, NC · Remote

$50K - $150K/yr

Educate prospective clients on Medicare Advantage, Medicare Supplement, and Prescription Drug Plans * Conduct needs-based consultations and recommend appropriate coverage options * Generate leads ...

Imh

Medicare Sales Agent

Murray, UT · On-site +1

$20.35 - $30.97/hr

Enrolls customers who are eligible in the SelectHealth Medicare Advantage plan. Two years of customer service related experience, as well as two years of insurance related experience is preferred. If ...

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How much do medicare advantage jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for medicare advantage in the United States is $26.77, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $28.85 per hour, depending on experience, location, and employer.

What is a Medicare Advantage?

A Medicare Advantage job typically involves working with Medicare Advantage plans, which are private health insurance plans approved by Medicare. Jobs in this field can include sales, customer service, claims processing, or plan coordination. Professionals in these roles help beneficiaries understand plan options, enroll in coverage, and navigate benefits. They may work for insurance companies, healthcare organizations, or government agencies. Strong knowledge of Medicare regulations and excellent communication skills are often required.

What are the key skills and qualifications needed to thrive in the Medicare Advantage position?

To excel in a Medicare Advantage role, you typically need knowledge of health insurance products, regulatory compliance, and a background in healthcare administration, often supported by a bachelor’s degree or relevant certifications. Familiarity with CRM software, Medicare policy databases, and claims processing systems is commonly required. Strong interpersonal communication, problem-solving abilities, and attention to detail set successful candidates apart. These skills ensure effective customer support, accurate policy management, and adherence to industry regulations in a highly regulated and service-oriented field.

What are some common challenges faced by professionals working in Medicare Advantage roles?

Professionals in Medicare Advantage roles often encounter challenges such as staying up to date with frequently changing regulations and ensuring strict compliance with CMS guidelines. Navigating complex eligibility requirements and addressing a wide range of policyholder questions can also be demanding. Success in this field requires the ability to quickly adapt to new rules and processes, collaborate closely with internal teams, and maintain a high level of customer service while handling sensitive member information. With experience, many professionals gain opportunities to specialize further or move into leadership positions within the healthcare or insurance industries.

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Cities with the most Medicare Advantage job openings:

What are the most commonly searched types of Medicare Advantage jobs?

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Medicare Advantage jobs near you
Infographic showing various Medicare Advantage job openings in the United States as of August 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $55,676 per year, or $26.8 per hour.

Medicare Advantage Member Services Representative

SIHO Insurance Services

Columbus, IN • On-site, Remote

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Key responsibilities

  • Respond to member and provider inquiries via phone, written communication, or in person.

  • Assist members with understanding benefits, resolving claim issues, and locating healthcare providers.

  • Record inquiry details, escalate unresolved issues, and collaborate with other departments or providers to resolve concerns.

Job description

Job Title: Medicare Advantage Member Services Representative 
Reports To: Manager, MytruAdvantage Customer Service

Our Vision
SIHO Insurance Services will be the premier healthcare delivery system administration company, known and respected for its Insurance high quality people, innovative products and outstanding services.

Location Requirement: This position is based in Columbus, IN and is not eligible for remote work or relocation. Candidates must reside in or be willing to commute to Columbus.

MTA Member Services

SIHO’s Member Services Representatives assist in creating an excellent experience for SIHO’s members and their providers. The primary responsibility of this position is to respond to member’s and providers inquiries. This position mainly responds to telephonic inquiries but may also be responsible for responding to written inquiries and assisting walk-in members. This is a non-exempt position.

Brief Description of Duties:

  • Assist members with navigating their healthcare needs by explaining benefits, solving claim concerns, finding a doctor nearby or being their healthcare advocate

  • Comply with regulatory requirements while addressing customer needs which may include complex benefit questions.

  • Record details of inquiries, comments, complaints, and transactions.

  • Escalate unresolved and pending customer grievances.

  • Support teammates as business needs require to ensure the organization is meeting the needs of our members and providers

  • Strive for first call resolution while demonstrating SIHO’s dedication to proactively work to resolve members questions and concerns.

  • Work with partners in other departments, or to Doctors’ offices to help resolve a customer concern.

  • Support your teammates as business needs require to ensure we are meeting the needs of our customers.

  • Performs other relevant duties deemed necessary to achieve department and company-wide goals.

Traits we are looking for:

  • Trustworthy Empathic Proactive

  • Compassionate Good Listener Problem Solver

  • Communicator Patient Personable & Collaborative

Schedule & Work Environment:

  • Full-time position with hybrid work arrangement (3 days in office, 2 days remote)

  • Annual schedule divided into two seasons:

Peak Season (October 1 - March 31)

  • Team coverage required 7 days/week, 8am-9pm

  • Available shifts: 8am-5pm, 9am-6pm, 12pm-9pm (remote), and 10am-7pm as needed

  • Weekend requirement: Minimum 2 weekends per month (remote shifts 12pm-9pm or 10am-7pm)

  • Schedules provided one month in advance with consideration for employee preferences

Off-Peak Season (April 1 - September 30)

  • Monday-Friday coverage between 8am-9pm

  • Available shifts: 8am-5pm, 9am-6pm, or 12pm-9pm (remote)

  • Must work one late shift per week (either 9am-6pm or 12pm-9pm)

Minimum Skills Requirement:

  • Possess a passion for customer service

  • Excellent communications (oral and written) and strong listening skills

  • General knowledge and understanding of health insurance

  • Knowledge of Medicare Advantage is preferred, but not required

  • This job calls for strong emotional intelligence to proactively provide solutions, ensuring the member's health and safety

  • Ability to maintain attendance to support required quality and quantity of work

  • Professional appearance and presence

  • Commitment to support and maintain confidentiality in conformance to HIPAA guidelines

Required Education:

  • High School Diploma and 2 years of Customer service experience

  • Working experience of Microsoft Office or other comparable software

Note: This position supports Medicare Advantage/MyTruAdvantage products, requiring weekend availability during peak season to ensure continuous member support.

*All positions are subject to change based on the needs of the business

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.