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Medical Support Assistant Jobs (NOW HIRING)

CommonSpirit Health

Medical Support Assistant

Omaha, NE · On-site

$38K - $49K/yr

As our Medical Support Assistant (MSA) at our CUMC Bergan Mercy Women's Health Clinic, you will serve as a vital first point of contact, ensuring seamless patient flow and administrative efficiency ...

CommonSpirit Health

Medical Support Assistant

Lincoln, NE

$36K - $46K/yr

As our Medical Support Assistant (MSA), you will serve as a vital first point of contact, ensuring seamless patient flow and administrative efficiency within our healthcare setting. You will uphold ...

CHI Health Clinic

Medical Support Assistant

Lincoln, NE · On-site

$16.42 - $23.19/hr

Job Summary and Responsibilities As our Medical Support Assistant (MSA), you will serve as a vital first point of contact, ensuring seamless patient flow and administrative efficiency within our ...

CommonSpirit Health

Medical Support Assistant

Omaha, NE

$38K - $49K/yr

As our Medical Support Assistant (MSA), you will serve as a vital first point of contact, ensuring seamless patient flow and administrative efficiency within our healthcare setting. You will uphold ...

CHI Health Clinic

Medical Support Assistant

Lincoln, NE

$16.42 - $23.19/hr

Job Summary and Responsibilities As our Medical Support Assistant (MSA), you will serve as a vital first point of contact, ensuring seamless patient flow and administrative efficiency within our ...

Aptive

Advanced Medical Support Assistant

Waco, TX

$35K - $45K/yr

Job Summary Advanced Medical Support Assistant (AMSA) and Lead Advanced Medical Support Assistant What We're Looking For: * Total FTEs: 38 * 37 Advanced Medical Support Assistants (AMSAs) * 1 Lead ...

CHI Health Clinic

Medical Support Assistant

Omaha, NE

$16.42 - $23.19/hr

Job Summary and Responsibilities As our Medical Support Assistant (MSA) at our CUMC Bergan Mercy Women's Health Clinic, you will serve as a vital first point of contact, ensuring seamless patient ...

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Medical Support Assistant information

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$29K

$45.8K

$61.5K

How much do medical support assistant jobs pay per year?

As of Jun 14, 2026, the average yearly pay for medical support assistant in the United States is $45,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $51,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Medical Support Assistant, and why are they important?

To thrive as a Medical Support Assistant, you need strong organizational abilities, attention to detail, and experience with medical office procedures, often supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and medical terminology is typically required. Excellent communication, customer service, and multitasking skills help you stand out in this patient-facing role. These skills ensure efficient clinic operations, accurate patient information management, and a positive patient experience.

What are some typical daily challenges faced by a Medical Support Assistant, and how can they be managed effectively?

Medical Support Assistants often juggle multiple tasks such as scheduling appointments, updating patient records, and handling inquiries from patients and healthcare professionals. A common challenge is managing a high volume of calls or requests, especially during busy clinic hours. Staying organized, utilizing electronic health record (EHR) systems efficiently, and maintaining clear communication with both patients and clinical staff can help manage these challenges. Building strong multitasking and time management skills is essential for success in this role.

What Is a Medical Support Assistant?

A medical support assistant works closely with physicians, nurses, and other medical staff to assist with administrative duties in a health care facility. As a medical support assistant, your responsibilities include collecting and documenting patient information, filing insurance claims, and scheduling patients. You may also provide support to physicians during patient examination procedures as needed. To pursue a career as a medical support assistant, you typically need a diploma or associate degree in medical assistance, as well as administrative experience. You may also pursue professional certification to demonstrate your skills as a qualified professional. Additional qualifications include basic computer, organizational, interpersonal skills, along with a solid understanding of medical terminology.

What are Medical Support Assistants?

Medical Support Assistants (MSAs) are administrative professionals who work in healthcare settings, such as hospitals and clinics, to provide clerical and customer service support. They are responsible for tasks like scheduling appointments, managing patient records, answering phones, and assisting patients with administrative needs. MSAs play a vital role in ensuring the smooth operation of healthcare facilities by serving as a liaison between patients and medical staff. Their work helps improve patient experience and supports the efficiency of healthcare teams.

What is the difference between Medical Support Assistant vs Medical Office Assistant?

AspectMedical Support AssistantMedical Office Assistant
CredentialsHigh school diploma; certification often preferredHigh school diploma; certification optional
Work EnvironmentHospitals, clinics, VA facilitiesDoctor's offices, outpatient clinics
Job DutiesPatient scheduling, record management, administrative supportScheduling, billing, patient check-in/out
Employer & IndustryHealthcare providers, government agenciesPrivate practices, outpatient clinics

Medical Support Assistants and Medical Office Assistants share similar administrative roles in healthcare settings, but Medical Support Assistants often work in larger facilities like hospitals and VA centers, with a focus on patient records and scheduling. Medical Office Assistants typically work in smaller clinics, handling billing and front desk duties. Both roles require strong organizational skills and healthcare knowledge, but the work environment and specific responsibilities differ slightly.

More about Medical Support Assistant jobs
What cities are hiring for Medical Support Assistant jobs? Cities with the most Medical Support Assistant job openings:
Who are the top companies hiring for Medical Support Assistant jobs? The top employers for Medical Support Assistant jobs are:
What states have the most Medical Support Assistant jobs? States with the most job openings for Medical Support Assistant jobs include:
Medical Support Assistant jobs near you
Infographic showing various Medical Support Assistant job openings in the United States as of June 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $45,752 per year, or $22 per hour.

Medical Support Assistant

SD Department of Veterans Affairs

Asheville, NC • On-site

$48K/yr

Other

Posted 28 days ago

Job description

The Charles George Medical Center is currently recruiting for one (1) Medical Support Assistant within the Community Care Service line. The incumbent is responsible for initiating and carrying out a variety of administrative and technical duties in support of the Office of Community Care Coordination.
Qualifications:Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
Basic Requirements:
  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Education. High school diploma, General Education Development equivalency certificate, or proficiency certificate from a State or territorial-level Board or Department of Education.
  • English Language Proficiency. MSAs must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, Chapter 3, Section A, paragraph 3.j.
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
Grade Determinations: Medical Support Assistant, GS-05.
(1) Experience or Education.
  • (a) Experience. One year of creditable experience equivalent to the next lower grade; OR
  • (b) Education. Two years of education above high school.
(2) Knowledge, Skills, and Abilities (KSAs).In addition to the experience or education above, the candidate must demonstrate the following KSAs:
  • Advanced knowledge of medical terminology specific to understand medical diagnosis and procedures sufficient to communicate clinical staff instructions to patients.
  • Skill in customer service with the ability to identify customer concerns, and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution.
  • Ability to operate computerized programs and systems in order to enter, modify, and retrieve sensitive medical and patient identifying information (PII) into or from electronic health records, scheduling systems, and/or reports.
  • Ability to schedule medical appointments in a clinical setting.
  • Ability to work independently in the accomplishment of a wide variety of duties performing patient support work.
  • Ability to communicate effectively and professionally in person, electronically, and/or by telephone, with internal and external customers.
Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.
The full performance level of this vacancy is GS-05
Physical Requirements: The physical demands of this position typically are somewhat sedentary. The position requires the employee to be occasionally mobile; periods of daily walking are occasional and require the employee to walk long/intermediate/short distances that can include pushing and/or pulling a 4-wheeled basket or industrial-type cart with a collective weight up to 60-100 pounds. It's a position that requires occasional moderate lifting of 35 pounds or less. When the employee isn't mobile, they will be sitting at a workstation. The position requires the employee to sometimes bend at the waist or stoop down, or to stretch, and to sometimes stand for long/moderate/short periods of time.
Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.Education:Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.Employment Type: OTHER

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