ZipRecruiter

Log In

1

Medical Support Assistant Jobs Near Me

OhioHealth

Patient Support Assistant

Columbus, OH · On-site

Summary: Assist licensed clinicians in the provision of direct and indirect patient care on ... medical record (EMR). BLS Certification Work Shift: Night Scheduled Weekly Hours : 36 Department ...

OhioHealth

Patient Support Assistant

Columbus, OH · On-site

Summary: Assist licensed clinicians in the provision of direct and indirect patient care on ... medical record (EMR). BLS Certification Work Shift: Night Scheduled Weekly Hours : 24 Department ...

Ohio Health

Patient Support Assistant

Columbus, OH

May assist in telemetry cardiac monitoring, recognizing life threatening arrhythmias and ... Night Scheduled Weekly Hours : 36 Department Med Surg Ortho Unit 1 Join us! ... if your passion is ...

OhioHealth

Patient Support Assistant

Columbus, OH · On-site

Summary: Assist Registered Nurse in providing direct patient care to multiple patients at a time on ... medical record (EMR). Work Shift: Day Scheduled Weekly Hours : As Needed Department Wound Care ...

next page

Showing results 1-20

All JobsMedical Support Assistant JobsMedical Support Assistant Jobs Near Me

Medical Support Assistant information

See salary details

$29K

$45.8K

$61.5K

How much do medical support assistant jobs pay per year?

As of Aug 17, 2026, the average yearly pay for medical support assistant in the United States is $45,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $51,500.00 per year, depending on experience, location, and employer.
More about Medical Support Assistant jobs

What cities are hiring for Medical Support Assistant jobs?

Cities with the most Medical Support Assistant job openings:

What states have the most Medical Support Assistant jobs?

States with the most job openings for Medical Support Assistant jobs include:

Who are the top companies hiring for Medical Support Assistant jobs?

The top 10 employers for Medical Support Assistant jobs are:

Medical Support Assistant jobs near you
A map of the United States highlighting the number of Medical Support Assistant job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Medical Support Assistant job openings in each state, with California having the most at 2 and Alaska the least at 0.

Medical Support Assistant

SD Department of Veterans Affairs

Columbus, OH • On-site

$36K/yr

Full-time

Re-posted 26 days ago

Job description

The Medical Support Assistant (MSA) is responsible for performing a variety of technical support duties that facilitate the work of physicians, physician assistants, nurses, nursing assistants, and other members of the medical facility who provide direct patient care. MSAs are considered chief sources of patient care and patient flow information.Qualifications:Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
Basic Requirements:
  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Experience: None.
  • Education: High school diploma, General Education Development equivalency certificate, or proficiency certificate from a State of territorial-level Board of Department of Education
  • Licensure/Certification/Registration. None.
  • English Language Proficiency: Candidates must be proficient in spoken and written English in accordance with 38 U.S.C. 7403(f).
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
Grade Determinations: In addition to the basic requirements for employment, candidates must meet the following grade-determining criteria for placement at grade levels specified.
Medical Support Assistant, GS-03.
  • Experience or Education. None beyond the basic requirements.
  • Assignment. Employees at this grade level serve in a MSA entry-level developmental position. This is an entry level MSA position. It is expected that MSAs at this level will receive guidance from more experienced staff members and require frequent and direct supervision. At this level, MSAs apply general rules and policies relating to clinic functions, staff, and automated data processing methods in support of treatment to patients. They utilize a variety of patient data systems in scheduling patients for treatment and annotate patient records. They perform front desk duties, receive telephone call, and visitors to the MSA unit. They make and cancel appointments, review patient records for necessary information, and review patient demographics and insurance verification. They consult with clinic staff when processing physician scheduling and administrative orders.
Medical Support Assistant, GS-04.
  • Experience or Education.
    • Experience. One year of creditable experience equivalent to the next lower grade.; OR
    • Education. One year of education above high school.
  • Knowledge, Skills, and Abilities (KSAs). In addition to the experience or education above, the candidate must demonstrate the following KSAs:
    • Knowledge of basic medical terminology to assist in the provision of care to patients.
    • Skill in recording patient messages and understanding physician requests pertaining to follow-up medical care in internal or external clinics.
    • Ability to meet, communicate, and interact with individuals from varying backgrounds and other health care team members in a courteous and helpful manner in order to facilitate medical care for patients.
    • Ability to use, and navigate between, various types of office automation equipment and software (i.e., computer systems, web based scheduling programs; insurance collection system; scanning software, multiple line phone systems; electronic faxing programs) to support patient care.
  • Assignment. This is a developmental level MSA position. It is expected that MSAs at this level will receive minor and less frequent guidance from higher experienced staff members for more difficult tasks. Assignments at this level include, but are not limited to: scheduling and rescheduling patients for treatment; interviewing patients for appointments; referring patients to other medical specialty clinics; providing information to patients necessary to resolve VA Handbook complaints; interacting with both internal and external customers; reviewing and documenting medical outpatient and inpatient electronic health records, as well as administrative records; verifying third party insurance and updating information in the Insurance Capture Buffer (ICB) system; obtaining medical information frompatients; coordinating information and actions related to patient care and services; and scheduling appointments in accordance with VHA national scheduling guidelines. MSAs at this level refer all questions regarding medical attention to the appropriate health care team member.
Medical Support Assistant, GS-05.
  • Experience or Education.
    • Experience. One year of creditable experience equivalent to the next lower grade; OR
    • Education. Two years of education above high school.
  • Knowledge, Skills, and Abilities (KSAs). In addition to the experience or education above, the candidate must demonstrate the following KSAs:
    • Advanced knowledge of medical terminology specific to understand medical diagnosis and procedures sufficient to communicate clinical staff instructions to patients.
    • Skill in customer service with the ability to identify customer concerns, and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution.
    • Ability to operate computerized programs and systems in order to enter, modify, and retrieve sensitive medical and patient identifying information (PII) into or from electronic health records, scheduling systems, and/or reports.
    • Ability to schedule medical appointments in a clinical setting.
    • Ability to work independently in the accomplishment of a wide variety of duties performing patient support work.
    • Ability to communicate effectively and professionally in person, electronically, and/or by telephone, with internal and external customers.
  • Assignment. This is the full performance level for MSAs. At this level, the MSA independently performs a full range of duties related to the delivery of health care services in an inpatient or outpatient setting. Advises clinical staff on current administrative processes. The MSA is responsible for answering phones, greeting patients, relaying messages to appropriate staff inside or outside of the unit, and scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines. Assignments at this level include, but are not limited to: scheduling, canceling, re-scheduling patient appointments and/orconsults; entering no-show information; monitoring appointment requests from multiple electronic sources; participating in huddles with other MSAs and/or clinic staff to determine the daily needs of the clinic, monitoring both inpatient and outpatient appointments in areas of responsibility; verifying and updating demographics and insurance information when patients check-in for appointments. Coordinates administrative functions relating to emergency and non-emergency transfers to other VA facilities or private hospitals and determines appointment type based on the patient's eligibility status (i.e., TRICARE, sharing agreements, collaterals, research patient, VA employee, etc.).
Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.The full performance level of this vacancy is GS-05.
The actual grade which an applicant may be selected for this vacancy is in the range of GS-03 to GS-05.
Physical Requirements: Light lifting (under 15 lbs.); Light carrying (under 15 lbs.); Use of fingers, both hands required; Walking (1 hr.); Standing (1 hr.); Far vision correctable in one eye to 20/50 and to 20/100 in the other; Hearing aid permitted; Working closely with others; Working alone.Education:Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.Employment Type: OTHER

Apply