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Medical Support Assistant Jobs in Virginia (NOW HIRING)

Aptive

Medical Support Assistant

Hampton, VA

$38K - $49K/yr

-- Medical Support Assistant (MSA), Hampton VA Healthcare System Location: Hampton VA Medical Center (100 Emancipation Dr., Hampton, VA 23667) and Community-Based Outpatient Clinics across the Hampton ...

Aptive

Medical Support Assistant

Hampton, VA · On-site

$38K - $49K/yr

Job Summary - Medical Support Assistant (MSA), Hampton VA Healthcare System Location: Hampton VA Medical Center (100 Emancipation Dr., Hampton, VA 23667) and Community-Based Outpatient Clinics across ...

Aptive

Medical Support Assistant

Hampton, VA

$38K - $49K/yr

Job Summary - Medical Support Assistant (MSA), Hampton VA Healthcare System Location: Hampton VA Medical Center (100 Emancipation Dr., Hampton, VA 23667) and Community-Based Outpatient Clinics across ...

Katmai

Medical Support Assistant

Portsmouth, VA · On-site

$38K - $50K/yr

Promote consult/referral specialty medical care -within the MTF or to civilian facilities. * Assist in preparation of patient notices for appointment reminders, no shows, or reschedule/cancellations.

SD Department of Veterans Affairs

VA

$47K/yr

Advanced Medical Support Assistants provide specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model. Work involves ...

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Medical Support Assistant information

See Virginia salary details

$28.8K

$45.4K

$61K

How much do medical support assistant jobs pay per year?

As of Aug 30, 2026, the average yearly pay for medical support assistant in Virginia is $45,359.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $51,100.00 per year, depending on experience, location, and employer.

What is a medical support assistant?

A medical support assistant works closely with physicians, nurses, and other medical staff to assist with administrative duties in a health care facility. As a medical support assistant, your responsibilities include collecting and documenting patient information, filing insurance claims, and scheduling patients. You may also provide support to physicians during patient examination procedures as needed. To pursue a career as a medical support assistant, you typically need a diploma or associate degree in medical assistance, as well as administrative experience. You may also pursue professional certification to demonstrate your skills as a qualified professional. Additional qualifications include basic computer, organizational, interpersonal skills, along with a solid understanding of medical terminology.

What are the key skills and qualifications needed to thrive as a medical support assistant, and why are they important?

To thrive as a Medical Support Assistant, you need strong organizational abilities, attention to detail, and experience with medical office procedures, often supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and medical terminology is typically required. Excellent communication, customer service, and multitasking skills help you stand out in this patient-facing role. These skills ensure efficient clinic operations, accurate patient information management, and a positive patient experience.

What are some typical daily challenges faced by a medical support assistant, and how can they be managed effectively?

Medical Support Assistants often juggle multiple tasks such as scheduling appointments, updating patient records, and handling inquiries from patients and healthcare professionals. A common challenge is managing a high volume of calls or requests, especially during busy clinic hours. Staying organized, utilizing electronic health record (EHR) systems efficiently, and maintaining clear communication with both patients and clinical staff can help manage these challenges. Building strong multitasking and time management skills is essential for success in this role.

What is the difference between Medical Support Assistant vs Medical Office Assistant?

AspectMedical Support AssistantMedical Office Assistant
CredentialsHigh school diploma; certification often preferredHigh school diploma; certification optional
Work EnvironmentHospitals, clinics, VA facilitiesDoctor's offices, outpatient clinics
Job DutiesPatient scheduling, record management, administrative supportScheduling, billing, patient check-in/out
Employer & IndustryHealthcare providers, government agenciesPrivate practices, outpatient clinics

Medical Support Assistants and Medical Office Assistants share similar administrative roles in healthcare settings, but Medical Support Assistants often work in larger facilities like hospitals and VA centers, with a focus on patient records and scheduling. Medical Office Assistants typically work in smaller clinics, handling billing and front desk duties. Both roles require strong organizational skills and healthcare knowledge, but the work environment and specific responsibilities differ slightly.

What do medical support assistants do?

Medical support assistants provide administrative and clinical support in healthcare settings, such as scheduling appointments, maintaining patient records, and assisting with patient check-ins. They often use electronic health record systems and may perform basic clinical tasks under supervision to ensure smooth clinic operations.
More about Medical Support Assistant jobs

What cities in Virginia are hiring for Medical Support Assistant jobs?

Cities in Virginia with the most Medical Support Assistant job openings:

Medical Support Assistant jobs near you
Infographic showing various Medical Support Assistant job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $45,359 per year, or $21.8 per hour.

Medical Support Assistant

Hampton, VA

Asa Healthcare Staffing
See more jobs at Asa Healthcare Staffingexternal

$38K - $49K/yr

Full-time

Medical

Posted 20 days ago

Job description

Job Title: Medical Support Assistant (MSA)

Location: Hampton VA Medical Center & Hampton Roads VA Clinics – Hampton, VA

Employment Type: Full-Time

Schedule:

  • Monday–Friday
  • 8-hour shifts
  • Available schedules:
    • 7:00 AM – 3:30 PM
    • 7:30 AM – 4:00 PM
    • 8:00 AM – 4:30 PM
  • No weekends or on-call.
Job Summary

ASA Healthcare Staffing is seeking professional Medical Support Assistants to support the Hampton VA Healthcare System. This position provides administrative and patient support services within VA outpatient clinics, patient call centers, and administrative departments.

Responsibilities
  • Schedule, cancel, and reschedule patient appointments
  • Answer phones and provide excellent customer service
  • Register and greet Veterans
  • Maintain accurate electronic medical records
  • Scan medical documents into the EMR
  • Process consults and referrals
  • Coordinate community care appointments
  • Support eligibility, enrollment, and travel reimbursement functions
  • Perform general administrative and clerical duties
Minimum Qualifications
  • U.S. Citizen
  • High school diploma or equivalent (additional education may substitute for experience)
  • At least 6 months of clerical, administrative, customer service, or medical office experience
  • Typing speed of approximately 40 WPM
  • Strong computer skills
  • Excellent communication and customer service skills
  • Ability to obtain a VA background investigation, fingerprinting, and security clearance
Preferred
  • Medical office or healthcare administrative experience
  • Experience with EMR systems
  • VA or hospital scheduling experience
Benefits
  • Monday–Friday schedule
  • Federal holidays observed
  • Opportunity to support our nation's Veterans
  • Potential telework opportunities if authorized by the VA and position requirements

Apply today at www.asahealthcarestaffing.com to join ASA Healthcare Staffing and make a difference serving America's Veterans.