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Medical Support Assistant Va Jobs (NOW HIRING)

Aptive

Medical Support Assistant

San Antonio, TX · On-site

$36K - $46K/yr

... is hiring Medical Support Assistants to support the VA South Texas Veterans Health Care System ... Process consults and referrals using VA systems (HSRM, PPMS, VistA/CPRS) * Contact Veterans and ...

STG International

Medical Support Assistant

Sherman, TX · On-site

$35K - $46K/yr

THIS IS FOR A FUTURE OPENING Medical Support Assistant STGi is seeking qualified candidates for ... Verifies that required appropriate individual has completed CBOC/VA paper work. * Schedules and ...

Artemis Arc

Medical Support Assistant - Aurora

Aurora, CO · On-site

$22.99/hr

VA Health Care System Location: Onsite; Aurora, CO Salary Range: $22.99, $5.09 H&W Work Schedule: Full-time Overview: Arrow ARC is seeking reliable and mission-driven Medical Support Assistants (MSAs ...

Terrestris LLC

Medical Support Assistant

Aurora, CO · On-site

$40K - $52K/yr

We can help! We are seeking a Medical Support Assistant to support the Veteran community in the ... Knowledge in use of VA software such as CPRS, VISTA, CTM, ISS system, HSRM, PPMS, and others is a ...

Terrestris LLC

Medical Support Assistant

Colorado Springs, CO · On-site

$39K - $50K/yr

We can help! We are seeking a Medical Support Assistant to support the Veteran community in the ... Knowledge in use of VA software such as CPRS, VISTA, CTM, ISS system, HSRM, PPMS, and others is a ...

Terrestris LLC

Medical Support Assistant

Aurora, CO · On-site

$40K - $52K/yr

We can help! We are seeking a Medical Support Assistant to support the Veteran community in the ... Knowledge in use of VA software such as CPRS, VISTA, CTM, ISS system, HSRM, PPMS, and others is a ...

Terrestris LLC

Medical Support Assistant

Golden, CO · On-site

$41K - $53K/yr

We can help! We are seeking a Medical Support Assistant to support the Veteran community in the ... Knowledge in use of VA software such as CPRS, VISTA, CTM, ISS system, HSRM, PPMS, and others is a ...

Terrestris LLC

Medical Support Assistant

Lamar, CO · On-site

$42K - $55K/yr

We are seeking a Medical Support Assistant to support the Veteran community in the Lamar, Colorado ... Knowledge in use of VA software such as CPRS, VISTA, CTM, ISS system, HSRM, PPMS, and others is a ...

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Medical Support Assistant Va information

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$29K

$45.8K

$61.5K

How much do medical support assistant va jobs pay per year?

As of Aug 23, 2026, the average yearly pay for medical support assistant va in the United States is $45,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $51,500.00 per year, depending on experience, location, and employer.

What is a medical support assistant at the VA?

Medical Support Assistants (MSAs) at the Department of Veterans Affairs (VA) are administrative professionals who play a vital role in supporting patient care. They handle scheduling appointments, managing patient records, answering phones, and assisting veterans with their healthcare needs. MSAs serve as the first point of contact for veterans in VA clinics and hospitals, ensuring efficient communication between patients and healthcare providers. Their work helps keep VA medical facilities running smoothly and provides essential support to veterans seeking care.

What skills and qualifications are needed to thrive as a medical support assistant at the VA?

To thrive as a Medical Support Assistant at the VA, you need strong administrative skills, attention to detail, and a high school diploma or equivalent, with preference for experience in healthcare settings. Familiarity with electronic health record (EHR) systems like VistA/CPRS and scheduling software is typically required. Exceptional interpersonal communication, customer service, and multitasking abilities help you excel in patient-facing roles. These skills ensure efficient clinic operations, accurate record-keeping, and a positive experience for veterans seeking care.

What are common challenges medical support assistants at the VA face, and how can they overcome them?

Medical Support Assistants (MSAs) at the VA often manage high call volumes, handle sensitive patient information, and coordinate complex appointment schedules. Balancing these responsibilities while maintaining accuracy and empathy can be challenging, especially during peak times or when dealing with distressed patients. Effective time management, strong communication skills, and familiarity with electronic health records (EHR) systems can help MSAs excel in this fast-paced environment. Seeking support from colleagues and participating in ongoing training also contribute to success in this role.

What is the difference between Medical Support Assistant Va vs Medical Clerk?

AspectMedical Support Assistant VaMedical Clerk
Required CredentialsHigh school diploma, VA-specific training, certification preferredHigh school diploma or equivalent, basic medical office training
Work EnvironmentVeterans Affairs medical facilities, clinicsMedical offices, clinics, hospitals
Employer & IndustryU.S. Department of Veterans AffairsHospitals, clinics, healthcare providers
Common Search & ComparisonYesYes

The Medical Support Assistant Va primarily supports veterans' healthcare services within VA facilities, handling administrative tasks, scheduling, and patient communication. Medical Clerks perform similar administrative duties but are employed across various healthcare settings outside the VA system. While both roles require similar credentials, the VA-specific training and environment distinguish the Medical Support Assistant Va from Medical Clerks.

What cities are hiring for Medical Support Assistant Va jobs?

Cities with the most Medical Support Assistant Va job openings:

What states have the most Medical Support Assistant Va jobs?

States with the most job openings for Medical Support Assistant Va jobs include:

Infographic showing various Medical Support Assistant Va job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,752 per year, or $22 per hour.

Medical Support Assistant

Aptive

San Antonio, TX • On-site

$36K - $46K/yr

Full-time

Re-posted 4 hours ago

Aptive Environmental rating

5.6

Company rating: 5.6 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

30th of 35 rated pest control companies

Job description

Job SummaryMedical Support Assistant (MSA)

Location: Remote (must reside within 50 miles of San Antonio, TX) Schedule: Monday-Friday, 8-hour shift | 7:30am-4:00pm or 8:00am-4:30pm CST | No federal holidays Employment Type: Full-Time Contract

Overview

Aptive Resources is hiring Medical Support Assistants to support the VA South Texas Veterans Health Care System (STVHCS) Care in the Community (CITC) program. MSAs provide administrative care coordination support, helping Veterans access community healthcare services.

Primary ResponsibilitiesResponsibilities
  • Schedule, cancel, and reschedule Veteran appointments with community providers
  • Process consults and referrals using VA systems (HSRM, PPMS, VistA/CPRS)
  • Contact Veterans and community providers by phone and correspondence
  • Verify and update Veteran demographic and insurance information
  • Track and manage consult statuses; escalate urgent/emergent cases
  • Maintain accurate records and ensure timely completion of administrative workflows
  • Use Microsoft Office (Word, Excel, Outlook) daily
Minimum QualificationsQualifications
  • High school diploma or GED required
  • Minimum 1 year of scheduling experience
  • Basic medical terminology knowledge
  • Typing speed of 50+ WPM
  • Proficient in Microsoft Excel; comfortable working in electronic medical record (EMR) systems
  • Strong oral and written English communication skills
  • Must be a U.S. resident
Additional Requirements
  • Must pass a National Agency Check with Inquiries (NACI) background investigation
  • Must obtain and maintain a VA PIV card and network access
  • Must complete mandatory VA training (provided) prior to and during employment
  • No health or physical limitations that would restrict performance of clerical/administrative duties
About Aptive

Arrow ARC supports Veterans Health Administration facilities and offices across the U.S. with health care staffing and program support via the 10-year Integrated Critical Staffing Program (ICSP). We provide staffing solutions to address critical shortages in VHA medical facilities caused by turnover, recruitment issues, seasonal needs, surges or emergencies.

Arrow is a certified Service-Disabled, Veteran-Owned Small Business joint venture between Artemis ARC and Aptive Resources, two award-winning companies that share an agile, mission-focused, results driven approach in the federal sector. Arrow provides management consulting services and specializes in working with federal government agencies like the Department of Veterans Affairs and Office of Personnel Management.

EEO Statement

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.

Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.

Employment Type: FULL_TIME

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