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Medical Support Assistant Va Jobs (NOW HIRING)

Core Capabilities

Medical Support Assistant

Harrison, MT · On-site

$38K - $49K/yr

Montana - VA Medical Center Facility Hours of Operation: 8:00 AM - 4:30 PM Employee Work Hours: 8:00AM - 4:30PM Description Medical Support Assistant Join a winning, innovative team. WJM Professional ...

Aptive

Advanced Medical Support Assistant

Austin, TX · On-site

$39K - $51K/yr

VA Central Texas Veterans Health Care System (CTVHCS) Position Overview Aptive Resources is seeking Advanced Medical Support Assistant (AMSA) to service the Care in the Community (CITC) Service at ...

SD Department of Veterans Affairs

$44K/yr

This position will serve as a Medical Support Assistant to the Northern California VA HCS/Benefits & Data Management Service. Qualifications:Applicants pending the completion of educational or ...

Veterans Health Administration

$21.47/hr

Medical Support Assistant Department: Department of Veterans Affairs Healthcare System ... VA Health Care System Location: Onsite; Colorado Springs, CO Salary Range: $21.47, $5.09 H&W Work ...

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How much do medical support assistant va jobs pay per year?

As of Jun 9, 2026, the average yearly pay for medical support assistant va in the United States is $45,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $51,500.00 per year, depending on experience, location, and employer.

What are Medical Support Assistants at the VA?

Medical Support Assistants (MSAs) at the Department of Veterans Affairs (VA) are administrative professionals who play a vital role in supporting patient care. They handle scheduling appointments, managing patient records, answering phones, and assisting veterans with their healthcare needs. MSAs serve as the first point of contact for veterans in VA clinics and hospitals, ensuring efficient communication between patients and healthcare providers. Their work helps keep VA medical facilities running smoothly and provides essential support to veterans seeking care.

What is the difference between Medical Support Assistant Va vs Medical Clerk?

AspectMedical Support Assistant VaMedical Clerk
Required CredentialsHigh school diploma, VA-specific training, certification preferredHigh school diploma or equivalent, basic medical office training
Work EnvironmentVeterans Affairs medical facilities, clinicsMedical offices, clinics, hospitals
Employer & IndustryU.S. Department of Veterans AffairsHospitals, clinics, healthcare providers
Common Search & ComparisonYesYes

The Medical Support Assistant Va primarily supports veterans' healthcare services within VA facilities, handling administrative tasks, scheduling, and patient communication. Medical Clerks perform similar administrative duties but are employed across various healthcare settings outside the VA system. While both roles require similar credentials, the VA-specific training and environment distinguish the Medical Support Assistant Va from Medical Clerks.

What are some common challenges Medical Support Assistants at the VA face, and how can they overcome them?

Medical Support Assistants (MSAs) at the VA often manage high call volumes, handle sensitive patient information, and coordinate complex appointment schedules. Balancing these responsibilities while maintaining accuracy and empathy can be challenging, especially during peak times or when dealing with distressed patients. Effective time management, strong communication skills, and familiarity with electronic health records (EHR) systems can help MSAs excel in this fast-paced environment. Seeking support from colleagues and participating in ongoing training also contribute to success in this role.

What are the key skills and qualifications needed to thrive as a Medical Support Assistant at the VA, and why are they important?

To thrive as a Medical Support Assistant at the VA, you need strong administrative skills, attention to detail, and a high school diploma or equivalent, with preference for experience in healthcare settings. Familiarity with electronic health record (EHR) systems like VistA/CPRS and scheduling software is typically required. Exceptional interpersonal communication, customer service, and multitasking abilities help you excel in patient-facing roles. These skills ensure efficient clinic operations, accurate record-keeping, and a positive experience for veterans seeking care.
What cities are hiring for Medical Support Assistant Va jobs? Cities with the most Medical Support Assistant Va job openings:
What states have the most Medical Support Assistant Va jobs? States with the most job openings for Medical Support Assistant Va jobs include:

Medical Support Assistant

Core Capabilities

Harrison, MT • On-site

$38K - $49K/yr

Other

Posted 13 days ago

Job description

My Account
Job Openings >> Medical Support Assistant
Medical Support Assistant
Summary
Title: Medical Support Assistant ID: 1483 Location: Fort Harrison, MT Facility: Montana - VA Medical Center Facility Hours of Operation: 8:00 AM - 4:30 PM Employee Work Hours: 8:00AM - 4:30PM
Description

Medical Support Assistant

Join a winning, innovative team.

WJM Professional Services, LLC is a leading healthcare management firm with 20 years of experience providing healthcare personnel, and administrative staffing services to government agencies, including the Defense Health Agency, the United States Air Force, Army, Navy, Coast Guard, National Guard, and the Department of Veterans Affairs.

We are currently recruiting for Medical Support Assistants to perform services at the VA Medical Center in Fort Harrison, MT.

Key Responsibilities:

The Medical Support Assistant will provide scheduler/receptionist responsibilities for the performance and coordination of appointment scheduling in accordance with the VHA, outpatient scheduling and process and procedures.

  • The Medical Support Assistant will work with the Lead Scheduler to ensure all patient communications are completed on time and appropriately.
  • Coordinates and authorizes Veterans care with community providers that the VA does not supply or cannot supply timely.
  • Communicates with internal medical providers on rules and regulations for VA Community Care and advises on appropriate processes.
  • The MSA will validate and update the patient's demographics.
  • They will screen/receive calls in a courteous and timely matter.
  • Respond to telephone inquiries regarding delivery of services.
  • When records are received the MSA will ensure the necessary healthcare /administrative are processed to be integrated into the Computerized Patient Records System (CPRS) and the Veterans Health Information System and Technology Architecture (VistA).
  • Properly processes community care consults via HealthShare Referral Manager (HSRM) and Provider Profile Manager System (PPMS) and /or other systems as needed.
Qualifications:
  • Have a minimum of a high school diploma or GED equivalent.
  • Oral and written proficiency in English.
  • Basic computer skills.
  • Must be able to type a minimum of 50 WPM.
  • Have no health or physical disability restrictions that will interfere with the assigned duties.

WJM is an EEO Employer / Protected Vet/Disabled

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